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Kan vara tillgänglig
(Uppdaterat 2022-12-21)ITSM Expert
Zealand, DK
Modersmål Finnish, English, Mellan Danish, Svenska, Nybörjare French
- ISO20000
- ITIL v3 Expert and process assessments
- + 20 years ITSM
Kompetenser (17)
Process Assessments
Service Transitions
SPICE
IT Service Management
Quality Management System
ITIL
QUALITY ASSURANCE
Service Quality
COACHING
Operational Excellence
IT Infrastructure Library
GOVERNANCE
EXCELLENT WRITTEN
Project Management
Scrum
CMMI
SALES SUPPORT
Professionell bakgrund
IT Service delivery assurance
2022-12 - Pågående
IT Service Management IT Service delivery assurance 13 yrs.
Service development 9 yrs.
Service Quality assurance 9 yrs.
Concept - and process dev. 8 yrs.
Service Transition assurance 4 yrs.
Bid Teams 2 yrs.
Project management Various roles 2 yrs.
Service development 9 yrs.
Service Quality assurance 9 yrs.
Concept - and process dev. 8 yrs.
Service Transition assurance 4 yrs.
Bid Teams 2 yrs.
Project management Various roles 2 yrs.
Akademisk bakgrund
certificate
2022-12 - 2002-01
Turku School of Economics, University
Turku School of Economics, University
2022-12 - 1996-01
Certifikat
Certified Scrum Master