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(Uppdaterat 2020-01-15)IT Projektledare
Stockholm, Sverige
Modersmål English, Mellan Svenska
- Teamledarskap och samarbete
- PRINCE2 and Agile methodologies
- ITIL standards
Kompetenser (13)
PROJEKTLEDNING
IT Support
OPERATIONS
Förändringshantering
TECHNICAL SUPPORT
OPERATIONS MANAGER
PRINCE2
HELPDESK
DOCUMENTATION
ITIL
Agile (DSDM)
Data Center
Active Directory
Sammanfattning
Rob is an experienced and qualified Project Manager and Team Lead. Organisations often report enjoying having him as part of their team as he brings great competence along with a very collaborative approach to his work, always bringing a very positive atmosphere along with him.
With a previous career as an IT engineer working with Active Directory, Exchange and Windows server platforms in general, he went on to manage IT Support Teams, both customer facing front line and moving on to those with full back end Infrastructure responsibilities. From there Rob developed further into a qualified Project Manager, running full projects in his role and studying various approaches and is PRINCE2 and AGILE certified. Past projects include large organisation total Infrastructure and Data Centre refresh as well as specific system application upgrades.
Personal information
Professionell bakgrund
Project Manager Consultant
Loxodonta Stockholm AB
2019-01 - Pågående
Infrastructure Coordinator/Manager
Roll / title
2011-09 - 2019-12
Technical environment: Windows 10, Office 2016, Active Directory, Citrix PVS, Citrix Server, Citrix Desktop, VMWare, Fortinet FW, Nimble storage, Server 2008 - 2016, Exchange 2016, Commvault Backup, McAfee EPO AV, Linux
Assignment description: Sirius is an international reinsurance company with offices around the world with main IT systems based in Stockholm. Rob was contacted & recommended for a role within Sirius to take over as the Coordinator for the Infrastructure team, reporting to the Operations Manager with responsibility to manage work for all internal IT infrastructure areas. The Team areas consist of Network, Storage, Backup, Database, Citrix Desktop, Server Provisioning, Virtualisation, Messaging, Monitoring & Maintenance and overall Data Centre management. The role developed into the full Infrastructure Manager role in 2018.
All new installs and business system updates were handled as projects or major tasks and run by this role - either to be run as projects or be coordinated with resources as smaller activities. The day to day Operations work was also managed and split between the Infrastructure team and another, smaller, Helpdesk team.
Within the specific PM function previous projects run include:
• Infrastructure Refresh. Run over an 18 month intense period: complete new network, storage, backup system and server hardware including full migration of business systems to two newly sourced Data Centers (one of two Project Managers).
• US Server Migration. Virtualisation of US based servers & migration to Sweden.
• Full DR Site Testing. IT Site shutdown and Disaster Recovery testing, including user business system testing.
• Application software deliveries and installation for various business systems, both developed in-house and via 3rd party partners.
Assignment description: Sirius is an international reinsurance company with offices around the world with main IT systems based in Stockholm. Rob was contacted & recommended for a role within Sirius to take over as the Coordinator for the Infrastructure team, reporting to the Operations Manager with responsibility to manage work for all internal IT infrastructure areas. The Team areas consist of Network, Storage, Backup, Database, Citrix Desktop, Server Provisioning, Virtualisation, Messaging, Monitoring & Maintenance and overall Data Centre management. The role developed into the full Infrastructure Manager role in 2018.
All new installs and business system updates were handled as projects or major tasks and run by this role - either to be run as projects or be coordinated with resources as smaller activities. The day to day Operations work was also managed and split between the Infrastructure team and another, smaller, Helpdesk team.
Within the specific PM function previous projects run include:
• Infrastructure Refresh. Run over an 18 month intense period: complete new network, storage, backup system and server hardware including full migration of business systems to two newly sourced Data Centers (one of two Project Managers).
• US Server Migration. Virtualisation of US based servers & migration to Sweden.
• Full DR Site Testing. IT Site shutdown and Disaster Recovery testing, including user business system testing.
• Application software deliveries and installation for various business systems, both developed in-house and via 3rd party partners.
Infrastructure Manager
Sirius International Insurance
2018-01 - 2019-01
Infrastructure Coordinator
Sirius International Insurance
2011-01 - 2018-01
Self employed consultant engineer
RB Infotech
2010-08 - 2011-09
Technical environment: Windows desktop, Office, Active Directory, Windows Server, Exchange, Backup, AV, Network
Assignment description: The opportunity to work as a consultant came from multiple businesses who needed an advisor to work with them installing new systems and to support existing IT infrastructure. Consultancy for customers ranging from startup companies to organisations with many users and diverse systems. As well as expanding support knowledge into multiple IT areas it also allowed the use of project management experience developed from previous roles.
Assignment description: The opportunity to work as a consultant came from multiple businesses who needed an advisor to work with them installing new systems and to support existing IT infrastructure. Consultancy for customers ranging from startup companies to organisations with many users and diverse systems. As well as expanding support knowledge into multiple IT areas it also allowed the use of project management experience developed from previous roles.
IT Consultant
RB InfoTech
2010-01 - 2011-01
Windows Support Team Lead
Steria AB
2008-01 - 2010-08
Technical environment: Windows desktop, Active Directory, Windows Server, Exchange, Citrix Server, App-V, Backup, AV, Network
Assignment description: The WinTel team comprised of 3rd line engineers with responsibility to maintain and develop all customer Windows platforms. All current versions of Windows were covered including technologies such as Exchange, IIS and AV. Working with applications that overlap such as VMWare was also common.
The role developed team organisation and work prioritisation skills along with managing project deliverables for the many external customers hosted within the Steria data centres.
Assignment description: The WinTel team comprised of 3rd line engineers with responsibility to maintain and develop all customer Windows platforms. All current versions of Windows were covered including technologies such as Exchange, IIS and AV. Working with applications that overlap such as VMWare was also common.
The role developed team organisation and work prioritisation skills along with managing project deliverables for the many external customers hosted within the Steria data centres.
Windows Support Team Lead
Steria AB Stockholm
2008-01 - 2010-01
Mörby Education, IT Project Engineer
2006-01 - 2008-01
IT Project Engineer
Danderyd Kommun
2006-06 - 2007-12
Technical environment: Windows desktop, Active Directory, Windows Server, Exchange, Backup, AV, Network
Assignment description: Contracted as the single contact to overhaul the internal IT used within the organisation of approx. 700 users. The project focused on replacing a Novell installation and creating an efficient Windows 2003 Active Directory structure that can be easily used & supported by available support staff. All installation and migration was achieved without problems and documentation handed over successfully.
Assignment description: Contracted as the single contact to overhaul the internal IT used within the organisation of approx. 700 users. The project focused on replacing a Novell installation and creating an efficient Windows 2003 Active Directory structure that can be easily used & supported by available support staff. All installation and migration was achieved without problems and documentation handed over successfully.
Implementation Manager / MS Engineer
COLT Telecom
2001-06 - 2006-02
Technical environment: Windows desktop, Active Directory, Windows Server, Exchange, Backup, AV, Network
Assignment description:
• Project/Implementation Manager - As a technical project manager this role organises engineer work, chair cross functional meetings, work closely with customers and facilitate the completion of the project. Technical awareness along with organisational and communication skills were important.
Senior Microsoft Engineer - Responsible for developing & supporting a wide range of client systems housed in the data centres. COLT built, developed and provided 24 x 7 support for systems housed in secure data centres throughout London. Engineers built all MS product platforms, such as AD servers, Exchange, SQL clusters and Web servers.
Assignment description:
• Project/Implementation Manager - As a technical project manager this role organises engineer work, chair cross functional meetings, work closely with customers and facilitate the completion of the project. Technical awareness along with organisational and communication skills were important.
Senior Microsoft Engineer - Responsible for developing & supporting a wide range of client systems housed in the data centres. COLT built, developed and provided 24 x 7 support for systems housed in secure data centres throughout London. Engineers built all MS product platforms, such as AD servers, Exchange, SQL clusters and Web servers.
COLT Telecomms, Implementation Manager/Microsoft Engineer
2001-01 - 2006-01
Project Engineer
Associated New Media (Daily Mail)
1999-07 - 2001-03
Technical environment: Windows Server, Web Site Hosting, Data Center Management, Network Load Balancing, Infrastructure support
Assignment description: Initially employed to develop support systems for the new Daily Mail website project the remit immediately widened to include project management for all hardware and networking systems. All equipment was successfully implemented and site launched even after one supplier admitted an inability to install some equipment on the existing network.
After a successful launch for the site the role took on the management of all internal IT support. Managing a team of 4 I helped co-ordinate problem solving for any issues with all MS Windows 2000, NT, 95 & 98 systems & network.
Earlier Roles:
Assignment description: Initially employed to develop support systems for the new Daily Mail website project the remit immediately widened to include project management for all hardware and networking systems. All equipment was successfully implemented and site launched even after one supplier admitted an inability to install some equipment on the existing network.
After a successful launch for the site the role took on the management of all internal IT support. Managing a team of 4 I helped co-ordinate problem solving for any issues with all MS Windows 2000, NT, 95 & 98 systems & network.
Earlier Roles:
Project Engineer
Daily Mail Group
1999-01 - 2001-01
Other
Always keeping a close interest in IT, builds Raspberry Pi systems as a hobby. Also follows sports (rugby, football and tennis) and has built a cinema in his house to follow an interest in movies. Has a family with two young boys to spend time with and likes to meet up with friends on weekends and socalise as much as family and work will allow to fit in.
Always keeping a close interest in IT, builds Raspberry Pi systems as a hobby. Also follows sports (rugby, football and tennis) and has built a cinema in his house to follow an interest in movies. Has a family with two young boys to spend time with and likes to meet up with friends on weekends and socalise as much as family and work will allow to fit in.
Support Supervisor
AOL
1998-06 - 1999-03
Support role helping support all areas of content for UK including areas. After less than 3 months was promoted to Senior level and subsequently became Supervisor a month later reporting to the Director of Technical Operations.
Technical Engineer / Shift Manager
Telewest Comms
1997-01 - 1998-01
As a member of the technical support team, promoted to Shift Manager within the 3 month probation period & managed one of the two teams in the Support Dept.
Akademisk bakgrund
University Degree
2025-04 - 2025-04
BA (Hons)
Applied Business Communications (University)
2025-04 - 2025-04
Certifikat
DSDM
Learning Tree
Kontakta konsult
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