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Kan vara tillgänglig
(Uppdaterat 2020-03-20)Förändringsledare och Projektledare
Stockholm, Sweden
Modersmål Svenska, English
- Projektledning och coachning IT & verksamhets förändringar
- Förstudier, analyser, utredningar, upphandlingsstöd
- 18-års erfarenhet av ledning av verksamheter och team
Kompetenser (35)
SALES MANAGERS
BUSINESS DEVELOPMENT
SALES MANAGER
PIPELINE
STRATEGIC SALES
KEY ACCOUNT
KEY ACCOUNTS
SALES ACTIVITIES
SALES DIRECTOR
SALES TEAM
STEERING
FAST LEARNER
GOAL-ORIENTED
CRM
FORECASTS
SATISFACTION
Ekonomisk uppföljning
CONCRETE
PROJEKTLEDARE
BUSINESS CONSULTANT
CONTENT MANAGEMENT
CUSTOMER RELATIONSHIP MANAGEMENT
ECOMMERCE
agility
BUDGET
ERP
OPERATIONS
BUDGETS
FINANCIALS
INTEGRATOR
INTEGRATION
ACCOUNTING
Marketing
MAINTENANCE
RETAIL
Sammanfattning
18 års erfarenhet att stödja och vägleda organisationer vara framgångsrika i denna snabbt föränderliga värld genom att utveckla en effektiv och välmående verksamhet med rätt mindset och användande av nya teknologier och ramverk/metodik
Jag utför nulägesanalyser, framtagande av verksamhetsplaner, identifierar utvecklingsbehov för att optimera och framtidssäkra verksamheten, genom att kombinera verksamhet & IT för att skapa bäst nytta för kunder, anställda och ägare.
I förändringsarbetet och implementationerna kan jag agera projektledare, förändringsledare, coach till ledning och medarbetare.
Professionell bakgrund
Strategic Account Manager
AMADEUS
2016-01 - 2020-05
As Strategic Account Manager at Amadeus Airline IT, I am commercially responsible for one of Amadeus largest account (€80M/year). With my Extended account team of six people, I ensure that Amadeus is delivering what's expected and that we are evolving our business and relationship with the customer. I create yearly strategic account plans with budgets containing industry, market and customer analysis, new opportunities, financials but also ways of working with improvement plans. The organization is truly global and many people/divisions engaged with this customer so a lot of alignment and prioritization is needed to be efficient and focused. I am driving both operational, tactical and strategic meetings with the customer with different stakeholders and responsible for all commercial discussions and negotiations.
Head of Corporate Solutions and Sales Director
As Sales Director at Amadeus Travel Channels (travel content, travel booking and expense tools), I was responsible for establishing a new business unit that would focus to working with direct deals with corporations. Amadeus' existing strategy was to work with and through a reseller-network. Since the market is changing, Amadeus need to find new ways of doing business. Creating Corporate IT divisions was a global strategy and I was responsible to establish this in the Nordic market with a team of 5 sales managers.
The role included creating the sales team, sales strategy for the Nordic region and define the propositions for corporations. I have established new sales processes and ways of working that is adjusted to the new customer segment and also implemented a new CRM-tool. I have defined a market plan that has included marketing events to create awareness in the market.
I was responsible for budgets, forecasts and regular analysis of the market and pipeline management. Since we are a global organization an important part of my work was to align and create a network within the organization to find capabilities and competence sharing.
I reported to the global sales manager who was located in our business head office in Nice, France.
Head of Corporate Solutions and Sales Director
As Sales Director at Amadeus Travel Channels (travel content, travel booking and expense tools), I was responsible for establishing a new business unit that would focus to working with direct deals with corporations. Amadeus' existing strategy was to work with and through a reseller-network. Since the market is changing, Amadeus need to find new ways of doing business. Creating Corporate IT divisions was a global strategy and I was responsible to establish this in the Nordic market with a team of 5 sales managers.
The role included creating the sales team, sales strategy for the Nordic region and define the propositions for corporations. I have established new sales processes and ways of working that is adjusted to the new customer segment and also implemented a new CRM-tool. I have defined a market plan that has included marketing events to create awareness in the market.
I was responsible for budgets, forecasts and regular analysis of the market and pipeline management. Since we are a global organization an important part of my work was to align and create a network within the organization to find capabilities and competence sharing.
I reported to the global sales manager who was located in our business head office in Nice, France.
ACANDO CONSULTING AB
2011-07 - 2015-12
Sales Director
Acando Digital Consulting Solution unit
2014-06 - 2015-12
I was responsible for the overall sales strategy and development, large deals and co-ordination of ongoing sales activities within the Business area. I was responsible for some of our Key Accounts which meant co-ordination and leading the ongoing deliveries, set a development plan together with the customer and ensure a long-term profitable relationship.
The Business Area had 8 Practice areas and approx 200 consultants. Our overall offerings were:
-Digital Strategy & Transformation
-Digital Delivery Management
-Customer Relationship Management
-Analytics - Big Data
-Customer Experience and ecommerce
-Digital Workplace & Collaboration
-Integration
-Cloud Transformation
We worked with mid- and large size customers in all segments, both private and public sector.
As a part of my role I was also working as a Senior Consultant with advisory assignments, pre-studies, Project management, Reviews and business strategies. With a holistic and pragmatic view I have the ability to identify and transform the customer's problems and need into a concrete strategy and action plan with main focus to help the customer to achieve their overall goals. This often involves both changes in the steering models and processes and new IT-solutions.
The Business Area had 8 Practice areas and approx 200 consultants. Our overall offerings were:
-Digital Strategy & Transformation
-Digital Delivery Management
-Customer Relationship Management
-Analytics - Big Data
-Customer Experience and ecommerce
-Digital Workplace & Collaboration
-Integration
-Cloud Transformation
We worked with mid- and large size customers in all segments, both private and public sector.
As a part of my role I was also working as a Senior Consultant with advisory assignments, pre-studies, Project management, Reviews and business strategies. With a holistic and pragmatic view I have the ability to identify and transform the customer's problems and need into a concrete strategy and action plan with main focus to help the customer to achieve their overall goals. This often involves both changes in the steering models and processes and new IT-solutions.
Business Unit Manager
IT Consulting
2011-06 - 2014-06
consisting of three teams with team leaders and a total of 70 employees. As a BUM, I was overall responsible for the Business strategy, budget, profit and loss, business and customer development and deliveries, sales and marketing, personnel retention and recruitment.
As a part of the role I had several Consultant assignments with various customers, mainly within Service, Manufacturing, Consumer & Retail and Public sector.
As a part of the role I had several Consultant assignments with various customers, mainly within Service, Manufacturing, Consumer & Retail and Public sector.
Senior Business Consultant
LOGICA SVERIGE AB
2011-03 - 2011-07
Proposition manager IT-strategy & Cloud
As Proposition manager I was developing Logicas market offering within IT Strategy & Cloud. I worked with an European team and created a new Go-to-market plan, new offerings and marketing materials.
In parallel to that I had assignments as Project manager in two IT-implementation projects.
As Proposition manager I was developing Logicas market offering within IT Strategy & Cloud. I worked with an European team and created a new Go-to-market plan, new offerings and marketing materials.
In parallel to that I had assignments as Project manager in two IT-implementation projects.
Senior management consultant
Evry
2009-10 - 2011-03
The role as a Senior Management Consultant had focus on pre-studies with advisory consulting from a business perspective combined with a need for digitalization and modern IT-solutions. My main areas of expertise were sales processes and information management, workflows together with CRM-, ERP- and Information/Document systems.
I was also Key Account manager and responsible for ongoing customer deliveries within the region and had targets on expansion of our engagements with our key accounts.
I was also Key Account manager and responsible for ongoing customer deliveries within the region and had targets on expansion of our engagements with our key accounts.
EVRY
1997-06 - 2011-02
Team manager IT infrastructure
2002-06 - 2009-10
Sales manager IT infrastructure
2002-05 - 2009-01
Create market offers based upon the customer's needs, which combines hardware, software and services. The role included to follow and understand trends in the market/industry, the IT-development process and solutions and create business opportunities from that.
Account manager with a goal to have a long-term relationship with the customers and offer implementations, upgrades, service maintenance and product supply with e-commerce platforms. The packaged solutions were for example virtualized server environments, centralized and outsourced server operations, client standardizations, high-availability solutions, technical platforms for business-critical applications etc.
Account manager with a goal to have a long-term relationship with the customers and offer implementations, upgrades, service maintenance and product supply with e-commerce platforms. The packaged solutions were for example virtualized server environments, centralized and outsourced server operations, client standardizations, high-availability solutions, technical platforms for business-critical applications etc.
Acting Director Evry Universal
Addition
2008-01 - 2008-01
Jeeves sales/consultancy
Acting Director Evry Blue
Addition
2003-01 - 2003-01
IBM sales/ consultancy
Started as a manager for the IT Infrastructure unit with 12 employees consisting of 10 technical Consultants and two Key account managers.
Responsible for Business development, Budget and Profit & Loss, Sales and ongoing operations. Co-ordination of sales activities, project deliveries, personnel development and recruitment.
I was a part of Evry's Region management team.
I was also tf team manager for a couple of the other teams during periods when they needed a strong guidance and change. I did that combined with my ordinary role as team manager.
I was rewarded with "Leader of the year" during the yearly kickoff for the whole Evry Group for my commitment and achieving a strong result both in terms of financial results and employee satisfaction.
Started as a manager for the IT Infrastructure unit with 12 employees consisting of 10 technical Consultants and two Key account managers.
Responsible for Business development, Budget and Profit & Loss, Sales and ongoing operations. Co-ordination of sales activities, project deliveries, personnel development and recruitment.
I was a part of Evry's Region management team.
I was also tf team manager for a couple of the other teams during periods when they needed a strong guidance and change. I did that combined with my ordinary role as team manager.
I was rewarded with "Leader of the year" during the yearly kickoff for the whole Evry Group for my commitment and achieving a strong result both in terms of financial results and employee satisfaction.
Receptionist/Marketing assistant
ADB-DYNAMIK
1994-01 - 1995-12
Akademisk bakgrund
Business Management International Degree
Holmes College, Australia
1996-01 - 1997-01