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(Aggiornato% updatedDate%)Lead Developer
Debutante English
Competenze (23)
ROBOTICS
DSM
SQL
OPERATIONS
SERVICE DESK
POLICY MANAGEMENT
Data Migration
FULFILLMENT
MAINTENANCE
MySQL
PROCESS AUTOMATION
SME
ServiceNow
MS SQL Server
Telecom
DATABASE
STORED PROCEDURES
WINDOWS SERVER 2008
WORKFLOW
PAINTER
SUBJECT MATTER EXPERT
COLLECTION
WINDOWS 7
Esperienze professionali
Lead Developer
SKYVERA
2023-06 - Presente
Working as a lead developer to develop and customize Broadcom tools for telecom client.
Have strong knowledge on Solution designing, product modification, telecom process, banking data center operations, IT IS operations, ITIL V4 and Agile methodology.
Also, serving as a Broadcom products SME for client to design and architectural changes in client's infra to enable maximum uptime of infra products.
Coordination with developers for development related activities in Java, python based on API requirements of designed solutions.
Network management tools and Automation tools Specialist.
Have strong knowledge on Solution designing, product modification, telecom process, banking data center operations, IT IS operations, ITIL V4 and Agile methodology.
Also, serving as a Broadcom products SME for client to design and architectural changes in client's infra to enable maximum uptime of infra products.
Coordination with developers for development related activities in Java, python based on API requirements of designed solutions.
Network management tools and Automation tools Specialist.
Lead Developer
Sterlite Technologies
2022-02 - 2023-06
Working as a lead developer to develop and customize Broadcom tools for telecom client.
Have strong knowledge on Solution designing, product modification, telecom process, banking data center operations, IT IS operations, ITIL V4 and Agile methodology.
Also, serving as a Broadcom products SME for client to design and architectural changes in client's infra to enable maximum uptime of infra products.
Coordination with developers for development related activities in Java, python based on API requirements of designed solutions.
Network management tools and Automation tools Specialist.
Have strong knowledge on Solution designing, product modification, telecom process, banking data center operations, IT IS operations, ITIL V4 and Agile methodology.
Also, serving as a Broadcom products SME for client to design and architectural changes in client's infra to enable maximum uptime of infra products.
Coordination with developers for development related activities in Java, python based on API requirements of designed solutions.
Network management tools and Automation tools Specialist.
SENIOR ADMIN
WIPRO LIMITED
2021-07 - 2022-02
Responsibilities: (Bank Datacenter) Leading Teams Of Ems Applications For Monitoring Of Databases And A Team Of Enterprise Software And Asset Management Module. Gathering New Requirements from Client On Application And Database Monitoring, Maintenance Activities For Database And Servers.
IT ANALYST
TATA CONSULTANCY SERVICES
2016-11 - 2021-07
Responsibilities: (Bank Datacenter) Leading Ems Tools Team for Implementation and Customization of Different Databases and On Prem Applications. Designing Processes and Maintenance Activities of Database and Application Servers, Also Taking Care Of RHEL/ Windows/Networked Concepts Used In Ems Applications.
Functional Experience in details: Service-Now Administration • Developing ITSM roadmap. Analyze and recommend emerging ITSM technologies that can provide benefit while reducing risk.
• Configuring CMDB and ITSM modules and application • Provide configuration update support and functionality checking within the development cycle of ServiceNow.
• Build requested items and tasks using workflows to manage processes from the customer to the fulfillment teams.
• Work with development team to migrate updates into the production environment.
• Developing, testing, deploying and updating workflows and approval flows and rules.
• Develop systems integrations and process automation fully utilizing the platform's workflow capabilities.
• Work with functional and admin teams to deliver automated workflow solutions in ServiceNow.
CA Workload Automation - AE • Installation from scratch to the whole in Non-HA and HA mode.
• CA System agent deployment on Windows and UNIX/AIX servers.
• AD and Mail integration.
• Alert and Notification configuration (locally & mail).
• Creation of jobs & Defining job definitions in WCC.
• Bulk upload/download of job definitions in scheduler.
• Role and user policy management in EEM.
• User administration and user specific Job/dashboard customization in WCC.
• Troubleshooting Front-end & back-end issues.
• Job View creation.
• Manual and scheduled job reporting.
• Application backup and Restore CA Service Desk Manager r12.7, 14.1,17.2(Upgradation planning) • Installation and configuration CA Service Desk12.6/12.7/14.1.
• Configuring CMDB and ITSM Process • Installation and configuration of CA Business Object 3.x and 4.x.
• Administration/Customization of Service Desk Manager r12.7,14.1 • Configuration of dashboard, scoreboard for different roles and responsibilities.
• Integration of CA Service desk with CA Spectrum and other third-party tools.
• Designing Reports and universe in CA Business Object.
• Customization of Pages using Web Screen Painter.
• Schema Designing and Modification.
• Integration of Service Desk LDAP (Active Directory) • Setup and manage shared codes, status codes, task types, request areas, range categories, attachments, announcements, stored queries, Data partitions.
• Application Upgradation and data migration.
• Coordination with developers for development related activities in Java, python based on API requirements of designed solutions.
• Service point configuration and customization • xFlow interface customization Unified Infrastructure Manager • Installation of CA UIM in standalone and distributed architecture (Non-HA and HA mode).
• Nimsoft robot installation on windows, Unix and AIX servers•.
• Application Administration and customization & user administration.
• Dashboard designing and data source configuration (including dashboard view customization).
• Defining and configuring group monitoring profiles.
• Bulk robot and probe deployment.
Dx Netops Spectrum & eHealth • User Management • SNMP Discovery with Sysedge agent and SNMP Configuration.
• Device Discovery, Group/Group List Creation.
• Form discovery policies for different element types.
• Discover elements with discovery policy and add them to respective groups in eHealth.
• Configure various kind of reports At-a-Glance, TOP N, Trend report, network and system health report.
• Integrate Spectrum with service desk to automated ticket generation.
• Configure email notification.
• Installing live health application for use the live exception live status, live trend.
• Schedule database backup.
• Installation of CA Spectrum.
• Discovery of Servers and Network devices.
• Set the thresholds Values of Memory, CPU, etc.
• Implementation of Global Collection & Grouping accordingly Security String.
• Ping tests monitoring using IP SLA, ASN cloud discovery.
• Application Upgradation/Migration.
CA ITCMr12.8 • Remote control agent (DSM)installation.
• Troubleshooting.
• Schedule database backup.
• Creating groups as per Client Policy.
• Create report Template to schedule report.
• Performing on Security permission of user Management.
Dx Netops Performance Manager (Upgradation and migration) • Application deployment (fresh and upgrade).
• User administration.
• Customizing and designing dashboards.
• Live and historical monitoring.
• Report designing and extracting.
• Role management and access restriction.
• Creation of SNMP profiles and discovery profiles.
• Mail and Active directory integration.
• CA eHealth and CA spectrum integration.
• Manual & Scheduled Discovery of new and old devices/Servers.
• Create and edit monitoring profiles.
• Defining Live exception rules and notification rules.
• Designing dashboard for live monitoring of critical devices.
• Performance center application and database backup/restore (manual/scheduled).
• Data Repository back up and restoration.
• Application and Database upgradation and data migration.
MSSQL • Installation, configuration and integration of MS SQL application and database.
• Database installation and configuration.
• User administration.
• Database mirroring.
• Database backup and restore.
• Designing views and stored procedures.
• Upgradation and patching.
Functional Experience in details: Service-Now Administration • Developing ITSM roadmap. Analyze and recommend emerging ITSM technologies that can provide benefit while reducing risk.
• Configuring CMDB and ITSM modules and application • Provide configuration update support and functionality checking within the development cycle of ServiceNow.
• Build requested items and tasks using workflows to manage processes from the customer to the fulfillment teams.
• Work with development team to migrate updates into the production environment.
• Developing, testing, deploying and updating workflows and approval flows and rules.
• Develop systems integrations and process automation fully utilizing the platform's workflow capabilities.
• Work with functional and admin teams to deliver automated workflow solutions in ServiceNow.
CA Workload Automation - AE • Installation from scratch to the whole in Non-HA and HA mode.
• CA System agent deployment on Windows and UNIX/AIX servers.
• AD and Mail integration.
• Alert and Notification configuration (locally & mail).
• Creation of jobs & Defining job definitions in WCC.
• Bulk upload/download of job definitions in scheduler.
• Role and user policy management in EEM.
• User administration and user specific Job/dashboard customization in WCC.
• Troubleshooting Front-end & back-end issues.
• Job View creation.
• Manual and scheduled job reporting.
• Application backup and Restore CA Service Desk Manager r12.7, 14.1,17.2(Upgradation planning) • Installation and configuration CA Service Desk12.6/12.7/14.1.
• Configuring CMDB and ITSM Process • Installation and configuration of CA Business Object 3.x and 4.x.
• Administration/Customization of Service Desk Manager r12.7,14.1 • Configuration of dashboard, scoreboard for different roles and responsibilities.
• Integration of CA Service desk with CA Spectrum and other third-party tools.
• Designing Reports and universe in CA Business Object.
• Customization of Pages using Web Screen Painter.
• Schema Designing and Modification.
• Integration of Service Desk LDAP (Active Directory) • Setup and manage shared codes, status codes, task types, request areas, range categories, attachments, announcements, stored queries, Data partitions.
• Application Upgradation and data migration.
• Coordination with developers for development related activities in Java, python based on API requirements of designed solutions.
• Service point configuration and customization • xFlow interface customization Unified Infrastructure Manager • Installation of CA UIM in standalone and distributed architecture (Non-HA and HA mode).
• Nimsoft robot installation on windows, Unix and AIX servers•.
• Application Administration and customization & user administration.
• Dashboard designing and data source configuration (including dashboard view customization).
• Defining and configuring group monitoring profiles.
• Bulk robot and probe deployment.
Dx Netops Spectrum & eHealth • User Management • SNMP Discovery with Sysedge agent and SNMP Configuration.
• Device Discovery, Group/Group List Creation.
• Form discovery policies for different element types.
• Discover elements with discovery policy and add them to respective groups in eHealth.
• Configure various kind of reports At-a-Glance, TOP N, Trend report, network and system health report.
• Integrate Spectrum with service desk to automated ticket generation.
• Configure email notification.
• Installing live health application for use the live exception live status, live trend.
• Schedule database backup.
• Installation of CA Spectrum.
• Discovery of Servers and Network devices.
• Set the thresholds Values of Memory, CPU, etc.
• Implementation of Global Collection & Grouping accordingly Security String.
• Ping tests monitoring using IP SLA, ASN cloud discovery.
• Application Upgradation/Migration.
CA ITCMr12.8 • Remote control agent (DSM)installation.
• Troubleshooting.
• Schedule database backup.
• Creating groups as per Client Policy.
• Create report Template to schedule report.
• Performing on Security permission of user Management.
Dx Netops Performance Manager (Upgradation and migration) • Application deployment (fresh and upgrade).
• User administration.
• Customizing and designing dashboards.
• Live and historical monitoring.
• Report designing and extracting.
• Role management and access restriction.
• Creation of SNMP profiles and discovery profiles.
• Mail and Active directory integration.
• CA eHealth and CA spectrum integration.
• Manual & Scheduled Discovery of new and old devices/Servers.
• Create and edit monitoring profiles.
• Defining Live exception rules and notification rules.
• Designing dashboard for live monitoring of critical devices.
• Performance center application and database backup/restore (manual/scheduled).
• Data Repository back up and restoration.
• Application and Database upgradation and data migration.
MSSQL • Installation, configuration and integration of MS SQL application and database.
• Database installation and configuration.
• User administration.
• Database mirroring.
• Database backup and restore.
• Designing views and stored procedures.
• Upgradation and patching.
Esperienze formative
BACHELOR OF ENGINEERING in ELECTRONICS
GUJARAT TECHNOLOGICAL UNIVERSITY
2023-11 - 2015-01