Might be available
(Updated 2022-06-08)Projektleder og digitaliseringsekspert
Aarhus, Danmark
Native Danish, English
- +10 års erfaring med business transformation
- +10 års erfaring med projektledelse
- +10 års erfaring med automatisering
Skills (23)
MANAGERIAL
Project Management
PROJECT MANAGER
DIRECTOR LEVEL
LINGUISTIC
OPERATIONS MANAGEMENT
BUSINESS DEVELOPMENT
OPERATIONS
ONBOARDING
SEARCH ENGINE OPTIMIZATION
SEO
SALES ORGANIZATION
CRM
Scrum
CUSTOMER SERVICE
COMMERCIAL DEVELOPMENT
SERVICE CENTER
STEERING
FINANCE
PROPOSALS
Project Management
Product Management
Agile
Professional Experience
2021-11 - 2022-04
Project management Change management Stakeholder management Process mapping Workshop facilitation Visual studio Online Program management Performance Management
2021-01 - 2021-01
2021-01 - 2021-01
2018-07 - 2020-12
PMW Team management Agile Management Staff management Change management Program management Project management Release management Cost management Operation management
2018-07 - 2020-12
Key business results: Proactively assisting the business case of reducing manual processing time by app. 40 % Delivering on time 100 % Delivering the needed business features Maintaining good relationships with the business side also in challenged circumstances Lean Cost management Line management Staff management Team management Agile Management Agile development methods Partner management Program management Datawarehouse
2018-07 - 2020-06
Ensuring a viable organization as well as customer management and building strong relationships with the business.
Key business results: Proactively assisting the business case of reducing onboarding lead time by app.
50 % Delivering on time 100 % Delivering the needed business features Freelance consultant Printet 01 jun 2022 af 7 Maintaining good relationships with the business side also in challenged circumstances
2020-01 - 2020-01
2020-01 - 2020-01
2020-01 - 2020-01
2011-06 - 2018-06
Systems development Agile development methods Business development Organizational development Team management Test Planning Agile Management Change management Portfolio Management Project management
2016-04 - 2018-06
The consultant's responsibilities/actions were: Daily personnel, program and project manager of an international development team with app. 30 people involved at all levels of the organization. Regularly reporting to a Steering Committee consisting of directors from Business Development, Credit and the business units in Market Areas and others.
Key business results: Digitizing and optimizing the end2end core business process of credit prolongation to: Reduce leadtime by app. 50 % Improve process quality by app. +50% Reduce costs by app. 30 % Reduce unnecessary touch points for the customer by app. 70 % Overall delivery responsible Stakeholder management Communication plans Change management Agile development and launch, including testing and refining the software Project management Team management Test management Change management Systems development Business process management (BPM) Problem management Datawarehouse Data architecture Data analysis
2017-01 - 2017-01
2015-08 - 2016-04
Role and responsibility: Business Banking's overall program and project manager of the strategy track regarding the strategic commitment to automation of all credit decisions in Business Banking. Project management of a cross-cutting team of resources from external consulting company and internally from the sales organization, credit organization, operations, group IT and business development.
Key business results: Aligning the strategic direction and assure C-level backing to - 80 % automated credit decisions - 100 % of cases workflow supported - Developing IT for a business case with a ROI of app. DKK + 1 billion - Spending of several 100 million DKK in development costs Strategy IT strategy Agile Management Program management Change management Project management Business development Agile development methods Data analysis Data architecture
2013-03 - 2015-01
The consultant's responsibilities/actions were: Daily personnel, program and project manager of an international project with approx. 120 involved at all levels of the organization. Including an international consulting team of 10 consultants as well as 5 sub-project managers and project teams of 4 employees in each market area.
Monthly reporting to a Steering Committee of 32 people, consisting of directors from Business Development, Credit and the business units in Market Areas and others.
Key business results: Reduce leadtime by app. 30 % Improve process quality by app. +50% Reduce costs by app. 25 % Free up time for advisors by app. 30 % Overall delivery responsible Stakeholder management Freelance consultant Printet 01 jun 2022 af 7 Communication plans Change management Team development Development process Systems development Business development Risk management Team management Change management Program management Lean Datawarehouse
2012-01 - 2012-12
The consultant's responsibilities/actions were: Daily project manager of a consulting team of 4 consultants and 10 project participants at managerial level. As project manager, it was Mikkel's responsibility to secure the deliveries, ie. develop and implement solutions that improved the accessibility of the customer service center and developed the organization across departments as well as drive the decision-making process in relation to the designed changes to the organization and operations management.
Development and launch of software prototype to manage day-to-day operations between 5 departments and +100 employees with a diverse range of tasks in relation to customer support Key business results: Reduce costs by app. 25 % Reduce response time by app. 50 % Improve process quality / first time right by app. +40% improve resource utilization between 5 departments and 100 employees by app.
25 % Stakeholder management Project management Communications Change management IT development Systems development Business development Organizational development Problem management Team management Change management Project management Release management Operation management Process Optimization Freelance consultant Printet 01 jun 2022 af 7 Implement
2010-08 - 2011-06
Lean Lean Project management Team management Change management Business development Problem management Operation management
2010-09 - 2011-04
The consultant's responsibilities/actions were: Project management on the projects in the South East Jutland and North Zealand prosecution authorities.
Solution and delivery responsible: Overall focus on creating flow and introducing quality management in value streams.
Key business results: Assure legal deadlines are met in 100 % of cases Improve resource utilization by app. 20 % Change management Lean management Communication Stakeholder management Project planning Lean Lean Team management Change management Change management Project management Business development Organizational development Stakeholder management Performance Management Kompetencer Års Sidst Færdighedsgruppe / navn Niveau erfaring anvendt Management and consultancy
2008-01 - 2008-01
2005-01 - 2005-01
2005-01 - 2005-01