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(Updated 2023-03-08)Project Manager
Stockholms län, Sweden
Native English
- Project manager
- Lean/Six Sigma professional
- 10+ years leading transformation projects across multiple industries
Skills (23)
PROCESS REDESIGN
FINANCIAL PROJECT MANAGEMENT
PROCESS FLOW
BUSINESS MANAGEMENT
BUSINESS CONSULTING
PROGRAM MANAGEMENT
CORRECTIVE ACTION
STAFFING
CORRECTIVE ACTION PLANS
PROCESS IMPROVEMENT
INSTRUCTOR
Kanban
METRICS
SharePoint
Scrum
Excel
BLACK BELT
Six Sigma
SUPPLY CHAIN
Risk Management
AVIATION
Belt Certified
TRADING
Summary
Highly motivated, creative, self-driven process improvement professional
with over 10 years of experience in data and root cause analysis, process re-engineering,
solution implementation and stakeholder facilitation looking for a challenging environment to
apply proven leadership and agile development experience.
Professional Experience
Independent Consultant
Stockwas, AB
2016-03 - Present
Managed iterative development process for an app startup. Facilitated requirements development sessions, coached timeline development and weekly scrum meetings, facilitated development of testing criteria based on developed use-cases.
• Coached an international non-profit through strategic plan implementation. Led cross-functional team through iterative execution to include defining core functions, success metrics and key performance indicators. Facilitated development of a cross-organization dashboard with newly defined KPIs.
• Coordinated program development and business process redesign for a small business. Facilitated development of repeatable business practices and defined business rules. Coached team through analysis of weaknesses and opportunities and development of corresponding action plans. Managed project kanban board for project wide issue resolution and solution implementation.
• Conducted analysis of strengths and weaknesses and developed associated recommendations/solutions, created action plans, and facilitated implementation for an international small business consulting firm.
• Facitliated stakeholder engagement through project delivery resulting in consensus for an improved international security program for an aviation security entity.
Identified options that met the needs of each stakeholder, determined dependacies, identified a path forward gaining consensus. Conducted indepth data and risk analysis, defined option strategies, facilitated execution of selected strategy.
• Coached an international non-profit through strategic plan implementation. Led cross-functional team through iterative execution to include defining core functions, success metrics and key performance indicators. Facilitated development of a cross-organization dashboard with newly defined KPIs.
• Coordinated program development and business process redesign for a small business. Facilitated development of repeatable business practices and defined business rules. Coached team through analysis of weaknesses and opportunities and development of corresponding action plans. Managed project kanban board for project wide issue resolution and solution implementation.
• Conducted analysis of strengths and weaknesses and developed associated recommendations/solutions, created action plans, and facilitated implementation for an international small business consulting firm.
• Facitliated stakeholder engagement through project delivery resulting in consensus for an improved international security program for an aviation security entity.
Identified options that met the needs of each stakeholder, determined dependacies, identified a path forward gaining consensus. Conducted indepth data and risk analysis, defined option strategies, facilitated execution of selected strategy.
Section Chief
Office of Global Strategies, Transportation Security Administration
2011-05 - 2014-01
Led agile development process to launch enterprise-wide IT solution. Identified business process issues, created prototypes and presented new potential IT solution to directors. Gathered full solution requirements, developed road-map, facilitated scrum meetings and communication across multifunctional teams, and tested and launched solutions in phased approach.
• Migrated department from isolated work processes with separate spreadsheets and large paper reports to fully integrated enterprise-wide business intelligence solution. Managed implementation of corresponding solution across multifunctional teams.
• Created, tested and delivered workshops to international partners on process improvement and risk management. Partnered with international counterparts to run process improvement analysis and develop and implement improvement plans based on quantitative and qualitative analysis.
• Led Preclearance process overhaul including development of root cause analysis and decision matrix based on inspection findings and location specific characteristics. Developed key performance indicators, overhauled training catalog, post inspection corrective action plans, communication plan and program dashboard with key performance indicators.
• Developed airport optimization training course for delivery to international partners. Piloted course in international locations covering throughput analysis, process flow and root cause analysis. Developed and implemented corrective action plans based on root cause analysis with partner locations.
• Migrated department from isolated work processes with separate spreadsheets and large paper reports to fully integrated enterprise-wide business intelligence solution. Managed implementation of corresponding solution across multifunctional teams.
• Created, tested and delivered workshops to international partners on process improvement and risk management. Partnered with international counterparts to run process improvement analysis and develop and implement improvement plans based on quantitative and qualitative analysis.
• Led Preclearance process overhaul including development of root cause analysis and decision matrix based on inspection findings and location specific characteristics. Developed key performance indicators, overhauled training catalog, post inspection corrective action plans, communication plan and program dashboard with key performance indicators.
• Developed airport optimization training course for delivery to international partners. Piloted course in international locations covering throughput analysis, process flow and root cause analysis. Developed and implemented corrective action plans based on root cause analysis with partner locations.
Program Analyst
Business Management Office
2010-01 - 2011-05
Federal Air Marshal Service • Lead architect for Business Management Information System. Leveraged existing software (Microsoft SharePoint, Word, InfoPath and Excel) to create a cross-functional information system to expand office capability and maximize manpower. Earned 24 hour time off award within six months of employment.
• Managed $9.2 million award budget by developing benchmarks and metrics to monitor operational effectiveness and administration of funds. Engineered automated process for reporting key program metrics to senior leadership. Earned Special Achievement Award within eight months of employment.
• Managed $9.2 million award budget by developing benchmarks and metrics to monitor operational effectiveness and administration of funds. Engineered automated process for reporting key program metrics to senior leadership. Earned Special Achievement Award within eight months of employment.
Senior Consultant
Teracore, LLC
2007-05 - 2010-01
Conducted cost-benefit analysis of potential equipment, policy and staffing changes. Made recommendations to airport and headquarters leadership.
Conducted rapid testing at pilot locations. Developed recommendations and implementation plans.
• Created and managed analytical process for distributing staffing allocations for over 450 federalized airports (50,000+ positions) totaling over $2 billion, including oversight of resources, standards and processes.
• Led lean process improvement cycle in order to determine current state issues and implement improvements through data centered analytical processes. Managed multifunctional evaluation team to determine diverse user needs in iterative agile development process.
• Engineered automated nationwide airport dashboard to provide executives access to critical live operational data. Developed key program indicators through stakeholder facilitation. Engineered and tested prototype using MicrosoftExcel prior to full scale development procured via developers.
• Determined effects of new regulations on current policy and procedures.
Conducted analysis of potential business scenarios to assist in determining cost of new regulations to current operations. Made recommendations to management on the most cost effective option to meet security needs.
Conducted rapid testing at pilot locations. Developed recommendations and implementation plans.
• Created and managed analytical process for distributing staffing allocations for over 450 federalized airports (50,000+ positions) totaling over $2 billion, including oversight of resources, standards and processes.
• Led lean process improvement cycle in order to determine current state issues and implement improvements through data centered analytical processes. Managed multifunctional evaluation team to determine diverse user needs in iterative agile development process.
• Engineered automated nationwide airport dashboard to provide executives access to critical live operational data. Developed key program indicators through stakeholder facilitation. Engineered and tested prototype using MicrosoftExcel prior to full scale development procured via developers.
• Determined effects of new regulations on current policy and procedures.
Conducted analysis of potential business scenarios to assist in determining cost of new regulations to current operations. Made recommendations to management on the most cost effective option to meet security needs.
Officer
Logistics Readiness
2004-03 - 2007-03
United States Air Force • Led cross-functional efficiency review team to identify critical bottlenecks in emergency aircraft repair process and implement improvements, resulting in 225 man-hours saved per week and an average of 22 minutes per part.
• Spearheaded warehouse re-utilization team. Applied six sigma principles to fully exploit warehouse space, increased task efficiency by 25%, resulting in Dover Air Force Base's selection as 1 of 3 Air Force Base Award Finalists.
• Orchestrated two Squadron Rapid Improvement Events resulting in combined savings of 21,000 man-hours per week. Re-engineered critical cargo movement processes to ensure efficiency clinching 98% on-time delivery rate to the warfighter through the supply chain.
• Managed largest cargo operation in the Department of Defense as the Officer in Charge of 140 personnel. Responded to the highest surge in 14 years to build 13,000 tons of cargo in 1 month and still maintain a 99.9% accuracy rate.
• Directed minute-to minute operations of the largest aerial port in the Department of Defense. Orchestrated actions of 600 personnel and $20 million worth of equipment to load 8,000 aircraft with 120,000 tons of cargo and 48,000 passengers attaining a 95% aircraft utilization rate.
• Spearheaded warehouse re-utilization team. Applied six sigma principles to fully exploit warehouse space, increased task efficiency by 25%, resulting in Dover Air Force Base's selection as 1 of 3 Air Force Base Award Finalists.
• Orchestrated two Squadron Rapid Improvement Events resulting in combined savings of 21,000 man-hours per week. Re-engineered critical cargo movement processes to ensure efficiency clinching 98% on-time delivery rate to the warfighter through the supply chain.
• Managed largest cargo operation in the Department of Defense as the Officer in Charge of 140 personnel. Responded to the highest surge in 14 years to build 13,000 tons of cargo in 1 month and still maintain a 99.9% accuracy rate.
• Directed minute-to minute operations of the largest aerial port in the Department of Defense. Orchestrated actions of 600 personnel and $20 million worth of equipment to load 8,000 aircraft with 120,000 tons of cargo and 48,000 passengers attaining a 95% aircraft utilization rate.
Academic Background
Master of Information System Management
Devry University
2024-12 - 2024-12
MBA
Wilmington College
2005-07 - 2009-09
Bachelor of Arts
West Virginia University
1999-08 - 2004-05
Certifications
Lean Six Sigma Green Belt Certified
Lean Phase-I Instructor Certified
Six Sigma Green Belt Certified
Green Belt Certified