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(Mis à jour 2020-01-14)Project Complexity Coach
Copenhagen, Denmark
Natif English, Courant Spanish, Intermédiaire Danish
- Business & Digital Transformation
- Situational Sensemaking
- Cynefin Framework Expert
Compétences (9)
Business Transformation
Project Diagnostics
Project Risk management
Digital transformation
Complexity “management”
PMO set up
Business case creation
Steering committee optimization
Business Transformation
Résumé
I help business leaders & project managers reduce challenges and unexpected outcomes by using situation specific sensemaking tools based on the type of decision they are making
Situations with a high variety of stakeholders and integrations commonly have complexities which your project teams are attempting to manage with tools designed for situations that have order and this can cause paralysis, unexpected delays, less than desireable results and even a risk for overall failure. In fact, the failure rate for Digital Transformations is currently estimated to be around 70%!
I can help you & your team articulate & structure your decisions & actions within the Cynefin Sensemaking Framework* which will enable your teams to respond situationally to complex, chaotic or ordered problems. I coach and facilitate this process with project teams and leadership sponsors & design bespoke keynotes and learning events around this topic.
*The Cognitive Edge method is ©2012 Cognitive Edge (USA) Inc., used under a Creative Commons Attribution-Noncommercial-Noderivs license: http://creativecommons.org/licenses/by-nc-nd/3.0/.
Expérience professionnelle
2024-11 - Actuel
2019-03 - 2019-10
2019-01 - 2019-03
• Developed plan, handover documentation materials, & handover process materials specific to size and scope of location
• Created a maturity model plan for KCS growth in the organization to improve the customer experience when working with the global support
• Created the structure for a project that had been experiencing paralysis for a year to get started and set up for repeatable success. After piloting and rolling out the handover in two locations, left the program for execution with a more junior PM.
2017-08 - 2019-01
• Led the development of a 3.5 million Euro business case for a Labelling and artwork management program, consisting of 4 projects spanning over 7 functions with sometimes conflicting KPIs, on time and unanimously approved by all relevant functions. This work included detailed alignment on system architecture design
• Worked closely with cross functional business and IT leaders to develop PMO methodologies to standardize the way of working with technology related projects especially related to demand management and roadmap design
• Initiated and scoped a project to establish master data management for SAP while working with the data governance board to determine how to establish data governance company wide
2015-05 - 2017-08
• As the leader of the largest team on the programme, was a driving force to the overall programme management for planning, activity scoping, risk management, quality checking and compliance adherence
• Joined project when it was failing testing and was paralyzed for future cluster planning. Delivered a plan to the programme manager to turn the situation around. This plan enabled us to get on the path to success for the roll out and establish a center of excellence for the live environment users
• Drove the clean up over 200 RFCs with varying degrees of information & unstructured categorization. In one month, we had a standardized and clean list of requirements with business and project ownership, a plan for workshops to design solutions, and a budgeted and approved improvement project with a clear scope
2012-11 - 2015-04
• Managed a team responsible for driving organizational change related to SAP development, including establishing a training strategy and execution method for SAP related activities globally
• Established a global community of system owners and super users with a Sharepoint driven collaboration forum and regular knowledge sharing events
2011-04 - 2012-11
• Implementation project manager responsible for creating roll out materials to be used globally, including business blue prints (incl processes and solutions), training materials, workshop slide shows, and instruction manuals for project activities
• Responsible for Latin America, Mediterranean and US roll outs, including fit/gap workshops, training, hypercare and project managing the site roll out activity plans, risk logs, etc.
2010-01 - 2011-04
• Made system functionalities accessible to senior management of varying business units so they could understand and request practical solutions for their business's needs
• Organized and liaised between business units and affiliated companies to develop solutions that were mutually beneficial
2008-01 - 2010-01
2007-01 - 2008-01
• Trained and supported 60 specialized users
2004-01 - 2007-01
2003-01 - 2007-01
2005-01 - 2007-01
1995-01 - 2004-01
Parcours scolaire
1997-01 - 2003-01