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(Mis à jour Il y a 1+ an)Experienced IT Project Manager
Västra Götalands län, Sweden
Natif English, Bengali, Courant Hindi
- Business Development
- Customer and People handling & communication expert
- 12+ experience in business consulting
Compétences (34)
USER ACCEPTANCE TESTING
MARKET RESEARCH
PROCESS IMPROVEMENT
Scrum Master
Jira
RELATIONSHIP MANAGEMENT
MS OFFICE
ESTIMATION
Agile
INVOICING
ADOBE PHOTOSHOP
CONTENT MANAGEMENT
ACCOUNT MANAGEMENT
USER ACCEPTANCE
ACCEPTANCE TESTING
PROBLEM SOLVER
JavaScript
CUSTOMER RELATIONSHIP MANAGEMENT
REQUIREMENT ANALYSIS
QUOTATIONS
XML
APPLICATION DEVELOPMENT
HTML
MICROSOFT OFFICE
COMPETITIVE ANALYSIS
RFP
RFI
Product Management
Vendor Management
PRICING
REAL ESTATE
Procurement
Telecom
MVP
Résumé
A highly motivated, dedicated and professional with extensive experience in client relationship management, business development and vendor management accrued over a diverse and detailed career in the telecom industry. Demonstrates advanced communication skills, diplomacy, and focus in order to deliver exemplary levels of client service and can act swiftly and with integrity at times of crisis. A proven problem solver and trouble shooter who develop strong working practices and positive productive relationships with all stakeholders in order to add value and successfully achieve all set targets and objectives.
Expérience professionnelle
2014-02 - Actuel
• Photo Editing - Editing pictures of subjects using Adobe Photoshop as per client requirements. Color enhancement, spot removals, background modification are some of the editing that I am adept in doing.
• Content Management & Research - Website content upload and management, Content Management System (CMS), research on any topic or industry as per client requirement.
• Project Management - Team management, project delivery and client relationship management.
• Designing - Logo, banner and website designing.
Ongoing Projects
1
The Procurement Group
• The project involves managing a team of L1 support personnel spread across UK and Europe.
• Invoicing to clients.
• Market research on vendor pricing and compute quotations.
2
LeaseLabs
• Real estate content management.
• Website maintenance.
3 Westwing • Editing images for website
2013-03 - 2014-01
• Responsible for the VAS products business management and revenue uplift
• Planning, monitoring & promotions and product enhancement
• Competitive analysis for VAS services
• Business planning, forecasting and analysis for assessment of revenue potential
• To conceptualize new ideas for revenue enhancement and retention
• Analyzing & reviewing the market response/ requirements
2008-04 - 2013-02
• RFI and RFP response drafting.
• Customer relationship management and post-sale engagement - requires frequent travels and customer meetings, discussing new scope and scope of enhancing existing products/services and revenue.
• Responsible for estimation, planning and execution with specific focus on requirement analysis and design
• Responsible for dimensioning based on projections
• Responsible for committing timeline & delivery of assigned module/ components /phases of a project
• Plan release management and user acceptance testing for new product or improvised product releases
• Responsible for managing and coordinating with all the teams and ensuring timely roll out of deliverables while meeting internal quality standards
• Administer, assess and evaluate the quality of work delivered by different teams in the organization
• Periodically review with the delivery team and account management team, opportunities for process improvement
• Playing a significant role in streamlining processes by reducing turnaround times, increasing efficiencies, ensuring quality, enhancing processes through tracking etc.
• Analyze the program activity and present MIS reports, helping in resource planning and bringing about complete transparency between the customer and the internal teams
• Responsible for status reporting, both internally to the top management and externally to the client.
• Responsible for closing UAT by Client for New deployments
• Responsible for feature extension for deployed products
2006-09 - 2008-03
• Internal QA testing on staging setup
• Release deployment on site
• Troubleshooting post release issues
2005-12 - 2006-08
Parcours scolaire
2019-09 - 2006-01
2019-09 - 2003-01
2019-09 - 2001-01