Updated: 2023-09-12

IT Service Desk Associate

Albury NSW, Australia

  • Julkaistu 4 vuotta sitten
  • Englanti
  • Aloitus: Asap

Assignment Details

About the Role

This full-time position based in Corowa will be responsible for providing IT support services via phone and email including troubleshooting and logging computer issues, and advising on appropriate actions.  

Key Responsibilities

  • Provide high level customer service and basic technical support via phone / email
  • Document and record contact made with the Service Desk and IT department into ITSM system
  • Troubleshoot issues and advise employees on appropriate actions or delegate within the team
  • Assist with the provisioning and support of end user devices (phones, laptops, etc.)
  • Create and maintain knowledge base articles

 

Skills & Experience

  • High level customer service, analytical, problem solving and research skills
  • Basic understanding of Microsoft Office, Windows, iSO and Android operating systems
  • Demonstrated ability to manage multiple tasks in an efficient and timely manner
  • Initiative and strong attention to detail
  • Ability to maintain strict confidentiality
  • Advanced computer skills
  • Current driver’s licence

Overview

Sijainti Albury NSW, Australia
Työtaakka 40 Tuntia/viikko , 100% paikan päällä
Aloitus Asap
Lopetus Avoin
Vaadittu kielitaito Englanti
Vaaditut taidot Analytical, Android, IT, Microsoft, Windows

Toimeksianto suljettu

Tämä toimeksianto on suljettu 2020-02-05:sta alkaen, eikä siihen enää oteta vastaan hakijoita. Luo tili, jotta saat ensimmäisenä tietää, kun samankaltaisia tai muita sinulle sopivia toimeksiantoja julkaistaan Onsiterissa.

Luo käyttäjätili