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(Päivitetty 2020-02-05)Drift- og IT-Supporter
København, Danmark
Äidinkieli Danish, Sujuva English
- Cisco/HP netværk
- Windows server
- Linux server
Taidot (6)
Network Administration
HELPDESK
ITIL
OPERATIONS
DOCUMENTATION
FIELD TECH
Työkokemus
Server & network administration
CopenHost A/S
2018-06 - Nykyhetki
- Customer management
- Phone & E-mail tech support
- Field tech support, computer installation and troubleshooting
- Ticket management, documentation & user guides
- Phone & E-mail tech support
- Field tech support, computer installation and troubleshooting
- Ticket management, documentation & user guides
Atea
2017-04 - 2018-05
IT helpdesk
Phone & E-mail tech support & troubleshooting
TDC Group
2017-12 - 2018-03
Ticket management &documentation
1st line IT-Supporter intern
TDC Group
2015-11 - 2017-11
IT Helpdesk, IT Fieldservice
- Phone & E-mail tech support & troubleshooting
- Field tech support, computer installation and troubleshooting
- Ticket management & documentation
- Phone & E-mail tech support & troubleshooting
- Field tech support, computer installation and troubleshooting
- Ticket management & documentation
Koulutus
Roskilde Tekniske skole
Roskilde Tekniske skole
2014-01 - 2015-01