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(Päivitetty 2020-08-15)CRM Manager
Stockholms län, Sverige
Äidinkieli Svenska, Sujuva English
- Automated CRM
- CRM projects
- Project management
Taidot (11)
OPERATIONS MANAGER
LIFE CYCLE
CRM
PROJECT MANAGER
CUSTOMER RELATIONSHIP MANAGEMENT
OPERATIONS
EXPLORATION
Marketing
BUYING
MEDIA BUYING
ARCHITECTURE
Työkokemus
Project Manager
Creek Media AB
2018-05 - Nykyhetki
Creek Media is an assisting e-commerce businesses with marketing
strategies, marketing tech architecture and media buying. As Project
manager I have been responsible for campaigns in various channels and also managing CRM-projects for external clients.
strategies, marketing tech architecture and media buying. As Project
manager I have been responsible for campaigns in various channels and also managing CRM-projects for external clients.
Customer Operations Manager
Holmgrens Bil
2017-08 - 2018-05
Project managing all CRM activities within the company. Set up
automated customer communication and campaigns. Extend the customer life cycle and overview the different customer segments.
automated customer communication and campaigns. Extend the customer life cycle and overview the different customer segments.
Head of Loyalty
Bethard Group
2016-06 - 2017-08
St Julians, Malta
Leading and managing the CRM, Sportsbook, Casino and VIP teams to improve customer loyalty and retention. Responsible for all outgoing
communication to customers, as well as maximizing CLTV through
various CRM channels. Also responsible for budgets, campaign planning and other various projects.
Leading and managing the CRM, Sportsbook, Casino and VIP teams to improve customer loyalty and retention. Responsible for all outgoing
communication to customers, as well as maximizing CLTV through
various CRM channels. Also responsible for budgets, campaign planning and other various projects.
Planning and Execution Manager
Betsson Group
2012-05 - 2016-06
Ta' Xbiex, Malta
Managing the CRM execution team. Ownership of CRM campaigns and also the responsibility to deliver them on time. Responsible for tools,
trainings and intra-team communication, as well as the communication to marketing and affiliate teams.
Managing the CRM execution team. Ownership of CRM campaigns and also the responsibility to deliver them on time. Responsible for tools,
trainings and intra-team communication, as well as the communication to marketing and affiliate teams.
Koulutus
Linné Universitetet
Linné Universitetet
2012-01 - 2012-06
Södertörns högskola
Södertörns högskola
2010-01 - 2012-01
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