IT Support Technician - Gold Coast

Our Employees come from diverse social, cultural and educational backgrounds, with different personalities and experiences. It is our goal to embrace those differences and to allow each and every employee to develop their own individual style and apply it into the workplace at Airways Aviation.  Staff epitomise Airways' core values which are:

• Commitment to professional excellence: in flight training; in learning and teaching; in student support, and in corporate operations
• A culture of high standards, innovation and quality enhancement
• Teamwork and collegiality
• A global perspective with respect for individual differences and diverse cultures
• The application of technical mastery and analytical skill to working environments in aviation
• Entrepreneurialism and industry links to achieve sustainable growth
• Open intellectual enquiry and lifelong learning

Responsibilities will include but not be limited to the following:

• Level 1 and 2 helpdesk
• Installation, Support and maintenance of computers, servers & network
• Installation, Support and maintenance of software
• Creating and maintaining Documentations
• Support users in Office 365
• Provide trainings to employees
• Support global locations as required

Experience and Personal Qualities:

• Good interpersonal and communication skills
• A minimum of 5 years working in a similar role (level 1-2)
• Experience supporting Windows, Mac, servers, networks, mobile, virtual and cloud environments.
• A quick learner with the ability to prioritise and manage our workload effectively
• A valid driving license
• Availability to travel to other company locations within South East QLD and Northern NSW
• Experience in Office 365, SharePoint and Salesforce is beneficial