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(Updated 2022-03-26)IT System Manager
Helsinki, Finland
Fluent English, Beginner Finnish
- Energy Trading Risk Management System
- Azure
- CRM System
Skills (15)
Software Engineering
Business Intelligence
CRM
BI
CUSTOMER RELATIONSHIP MANAGEMENT
PIPELINE
SYSTEM DEVELOPMENT
REPORTING TOOLS
B2B SOFTWARE
TRADING
BUDGET
INDUSTRIAL ENGINEERING
FORECASTING
Risk Management
Hedging
Professional Experience
IT System Manager / Software Engineering
Fortum Oyj
2017-07 - Present
Description (daily work): ● Ensure the operational activity and budget for 20+ applications in front office energy trading (divided into 4 groups: trading tools, optimization systems, time-series database and reporting tools) using ITSM ● Gather requirement from business for system development and ensure the development from supplier and internal cross-functional team is implemented correctly (quality, security and architecture) ● Perform the test of system in the project if needed ● Develop the integration for database and optimization systems ● Develop data pipeline to Azure Project work: • Dataviz (E2E for energy market modelling) - Role: Develop report and design architecture for the system - Achievement: o Reduce the time to process energy modelling (EM) by half (from 3 days per model to 1.5 day) o Improve the month-end process for EM team o Increase the quality of forecasting for EM team • Luna (ETRM renewal) - Role: Develop extension in Allergo and maintain/develop the architect for reporting system in Azure (FPI) - Achievement o Improve the risk management process inside hedging team o Help all stakeholder in hedging area (BO, FO, RC, MO) to modernize their reporting tool with better data architecture and E2E process between Luna and their reporting tool
External IT Consultant at Academic Work
Fortum Oyj
2017-01 - 2017-07
System Developer at Fortum Oyj Description: Manage and develop the ETRM system and time series database
CRM developer
Nordpool Finland
2016-01 - 2016-09
Description: Develop the integration for Microsoft Dynamic CRM Award and achievement: • Finished implementing the automated test for MS Dynamic CRM
Application Consultant
TRG International
2011-09 - 2013-07
Description: Configure and optimize system. Then, train and support customer for using the system (financial system and CRM system) Award and achievement: • Innovation award in 2012 for implementing Salesforce system successfully • Integrate Infor FMS 10.0 (financial system) and system to manage F&B • Build Salesforce, BI and Kayako system for company. The system helps to improve the efficiency of whole company, reduce the communication time between departments and miscellaneous tasks.
• Lead the QC process of 1 huge application which was deployed to famous worldwide hotel whose headquarter is in USA successfully. After deploying, the system runs smoothly and there were only 3 over about 100 hotels reported bugs in the first release.
• Lead the QC process of 1 huge application which was deployed to famous worldwide hotel whose headquarter is in USA successfully. After deploying, the system runs smoothly and there were only 3 over about 100 hotels reported bugs in the first release.
Academic Background
MEng in Industrial Engineering and Management
Tampere University of Technology
2013-08 - 2016-09
BEng in Computer Science
Ho Chi Minh University of Technology
2007-09 - 2012-12