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(Updated 2020-08-25)Experienced Program Manager
Lainate, Italia
Fluent English
- Application Governance
- Functional Sizing
- Program Management
Skills (36)
OPTIMIZATION
PMP
Change Management
SELF MOTIVATED
CLIENT SUPPORT
DECOMMISSIONING
BUDGET
VENDOR SELECTION
RISK ANALYSIS
PROGRAM MANAGEMENT
STRATEGIC SOURCING
PROGRAM MANAGER
ESTIMATION
FINANCIAL PROJECT MANAGEMENT
TEAM MANAGEMENT
PMO
PROJECT MANAGER
BUSINESS PROCESS ANALYSIS
INTEGRATION
Risk Management
CLIENTS
IT Procurement
Portfolio Management
BUSINESS CASES
PROCESS ANALYSIS
BUSINESS DEVELOPMENT
ARCHITECTURE
ERP
ELECTRONICS ENGINEERING
LASER PRINTER
XEROX
Procurement
TRADING
SALES ORDER
PRINTING
PRINTERS
Professional Experience
2009-01 - 2009-01
banking group, aimed to control application development and support productivity / quality and infrastructures costs. Application decommissioning strategy setup.
Responsible to setup and rollout PM process, tools, metrics and KPI, responsible to deliver
PM specialist training and to validate Function Points Analysis.
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• Results - Coordination and Focal Point of 300+ international Project Managers; 20%
reduction of application support resources and re-balance of retained FTEs among
application competence centers, based on market performance for the same workload;
alignment of major partner rates to the market cost per function points; significant increase of software development estimation capabilities and effective project contingency
management; infrastructure competence centers re-organization to align the FTEs to the
tasks to be delivered and to market benchmark figures.
Support to benchmarking initiatives launched to compare IT domains performances with market figures.
Application decommissiong approach definition, implementation and program management.
• 2011 Full ICT outsourcing contract analysis and review.
Results - appropriate management of contract baseline variation, roles and responsibilities
matrix, contract KPI measurement and reporting, thus containing contract cost increase.
2008-09 - 2008-09
• Main duties and responsibilities • Program Management of complex cross countries initiatives;
• FFPA Functional sizing training / Function Points Analysis control
• Application decommissioning strategy
• IT Benchmarking
• International Competence Centers right sizing.
Main activities
1998-12 - 2008-08
belonging to Manufacturing and Energy business segments.
• Client business processes, organizational and architectural strategies reviews;
• ICT optimization and change management initiatives program management;
• ICT cost and productivity benchmark analysis;
• application development and support sizing, functional sizing;
• program management, risk management and ICT benchmarking practices development;
• business development.
Main activities
• 2005 - 2008 Complex ICT optimization / cost saving initiative program management,
impacting business processes, organization, sourcing and architectural strategies for a large
Italian multinational company belonging to aerospace / defense sector.
Results - 15% reduction of global ICT expenditure through non-discretional expenses
optimization and better project portfolio management; development of business oriented
"end-to-end" ICT Service Catalogue.
• 2005 - 2006 Service Oriented Architecture and Innovative Sourcing options analysis for
some large companies belonging to energy and manufacturing sectors.
Results - Strategy definition and detailed action plans, supported by business cases, to rollout and take advantages by selected opportunities.
• 2002 - 2008 Application development / support cost evaluation and productivity sizing for a significant numbers of multinational and local companies. Functional sizing.
Results - Strategies and action plans setup for performances increase / cost saving
achievement (up to some million's Euros, for large IT spenders).
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• 1998 - 2002 Y2K and Euro business and ICT risk analysis for organizations belonging to financial sector and central / local government organizations.
Results - Setup of detailed plans for risk mitigation and avoidance; program management
support for plan's execution.
1992-01 - 1998-11
• Planning and introduction of group ERP solution, based on SAP;
• local information system development (running on IBM AS400);
• collaboration technologies deployment;
• Information System management
• ICT budget management for Italy and Greece
• member of ICT European Committee in charge of group application and infrastructure
initiatives.
Main activities
• 1995-1998. Y2K compliance implementation on legacy information system. Application
automation solution development for sales (sales terminal) and logistic (supplier order management); disaster recovery plan implementation; planning and introduction of group
ERP system.
Results - business continuity in place with no disruptions due to Y2K bugs and disasters;
sales order processing time dropped by 50%; group reporting feeding time dropped by 30%.
• 1992-1994. Multimedia collaboration technologies deployment.
Results - Collaboration processes efficiency highly increased; travel e living expenses
dropped by 30%, as well as maximization of personnel efficiency.
1989-12 - 1991-12
• Sector Document management and IT outsourcing services
• Role IT Manager, Laser printer and Document Management Head
• Main duties and responsibilities Responsible for ICT, Laser printer and Document Management business development and delivery.
• Business development and delivery of high volume laser printer outsourcing services;
• business development and delivery of data center outsourcing services;
• business development and delivery of multimedia document services.
Main activities
• 1991 Setup of multimedia and document management outsourcing services.
Result External document design cost elimination. 20% off on delivery times through
integration of document management and volume laser printing processes.
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• 1990 Data Center outsourcing services management; setup of volume laser printing
outsourcing services.
Result Turnover increased by 15%.
1986-10 - 1989-11
Client system support head and call center head
1983-05 - 1986-09
1980-03 - 1983-04
• Sector Information technology vendor
• Role Analyst Programmer
• Main duties and responsibilities Analyst programmer employed in the Italian R&D facility.
Academic Background
2020-08 - 2010-01