Experience IT Solutions Delivery Manager Copenhagen, Denmark

Available ASAP

(Updated 2024-04-04)

Experience IT Solutions Delivery Manager

Copenhagen, Denmark

Native English

  • Experience with multiple project methodologies, such as Prince 2/Agile
  • 10+ years in Test Manager, Quality consultant
  • 10+ years of experience in project delivery

Skills (31)

SELF MOTIVATED

OFFSHORE

TEST PLANS

USER ACCEPTANCE

DOCUMENTATION

Scrum

RISK ASSESSMENT

Dissemination of Information

Jira

MENTORING

Risk Management

Banking/Insurance

REMEDIATION

CAPACITY PLANNING

PIPELINE

MITIGATION

PROBLEM SOLVING

METRICS

Agile

Confluence

External Communications

Product Management

RETAIL

COACHING

SWITCH CAPACITY

ITIL

PRINCE2

AUDIT

INTERNAL AUDIT

IT Infrastructure Library

ADA

Summary

DELIVERY EXECUTIVE Experienced Service
delivery executive and with a record of
delivering complex projects across multiple
industries such as Government,
Banking/Insurance, Retail, Utilities, and
Manufacturing, I have managed diverse and
distributed teams, such as US, India and
Manila. I have organised and delivered multiple
in-flight projects and programmes, whilst
maintaining a healthy portfolio of new and
existing customer bases.


AGILE CERTIFICATION

?A՞CSPO ՟ Advanced Certified Product
Owner

?A՞CSM ՟ Advanced Certified Scrum
Master

?CAL՞E ՟ Certified Agile Leadership
Essentials

?CAL՞T ՟ Certified Agile Leadership for
Teams

?CAL՞O ՟ Certified Agile Leadership for

Professional Experience

Delivery Manager
CommSec

2021-01 - 2024-01

Proven solid understanding of the scrum framework demonstrated through facilitation of all agile related ceremonies ՄPlanning, Retro, Reviews Stand-ups, Backlog refinement).
• Experience scrum master with a scaled project with teams of 8՞11 people distributed over multiple locations.
• Remediation of impediments such as environment constraints, dependencies and any support needed.
• Mature partnership with key project and business stakeholders working collaboratively towards a common goal, through regular reviews and PSG reporting/participation.
• Production of project roadmap/timelines; reporting on progress, resource impacts and risk management.
• Influence agile capability and provide coaching to the team and recommend continuous improvement of processes to optimize team productivity via guilds/review sessions and retros'.
• Engaged in enhancing transparency through effective internal and external communications, ensuring seamless dissemination of information.
• Deliver metrics that help the team visualise progress and management insight on the team's performance (velocity; capacity planning etc.).
Platform Test Manager
CommSec

2016-06 - 2021-01

• Established CommSec enterprise-wide accountability resulting in Ո100%Չ compliance to test standards.
• Improved team quality performance by streamlining regression automation suite meeting AAA product coverage and audit requirements.
• Overseeing a comprehensive application and data migration project, managed testing for 2,000,000 lines of code, ensuring seamless transition and operational continuity.
• Managed a multi located test team, delivering product enhancements every 6week production release, across 10 ՞15 scrum teams.
Project Manager
Hitachi Vantara ՞ Bengalla Mining Company

2019-01 - 2020-02

Managed a delivery portfolio across Operational Technologies (optimization of Mobile Assets and Coal Handling Processing Plant ՄCHPPՅՅ. Co-creation of advanced analytics and machine learning to predict changes in the operations, and across all delivery streams.
• Enhanced process change by implementing fortnightly interactive reviews with the customer, fostering proactive engagement and feedback.
• Establishment of delivery framework in an agile project methodology working across 5 global locations with varying time-zones, including managing and directing project and customer reviews and successful acceptance (outcome based milestones).
• Executive stakeholder management and reporting to internal and customer PSG, articulating project status, risk mitigation, milestone tracking and business benefits.
• Enabled rapid implementation and adoption of change through integration with industrial control systems, leading to the identification of opportunity loss value within 1 month of delivery and validation of value add within 2 months delivery.
Product Owner
CommSec

2018-06 - 2019-01

• Scrum team model 4|2|2 ՄDev/BA/QAՅ.
• Product Management via facilitator and translation of change requirements between business stakeholders and IT delivery.
• Pipeline/backlog management with business owners and delivery team.
• Ensured quality gates managed throughout the development process to product implementation.
• Own and drive backlog refinement, stakeholder engagement, reviews, walkthroughs assessing against acceptance criteria and quality of product delivery.
ICT Quality Manager
Chartered Accountants Australia and New Zealand

2013-11 - 2016-06

and Wellington, New Zealand • Oversaw testing projects by developing comprehensive test plans, strategies, and schedules across Australia and New Zealand.
• Ensuring testing procedures and standards were followed meeting internal audit reviews.
• Completed project review sessions including risk assessment and mitigation process.
• Developed User acceptance training material and facilitated user acceptance test phase.
Test Consultant
KJ Ross

2010-03 - 2011-06

• Became Practice Lead/Principal Consultant within 6 months.
• Established a robust test practice to bolster bid support initiatives, contributing to the ongoing increase in revenue across NSW operations.
Test Consultant
QualIT

2008-01 - 2010-03

Key consultant responsible for customer engagement, proposals and 'bids' increasing and maintaining account portfolio, leading to repeat customer engagement and security of revenue.
• Built test practice, growing the team from 5 to 200 test professionals.
• Implemented processes to provide a standard, consistent and quality approach to delivery such as planning documentation, reporting and quality gate controls.

Certifications

CAL՞T ՟ Certified Agile Leadership for
CAL՞O ՟ Certified Agile Leadership for
A՞CSPO ՟ Advanced Certified Product
CAL՞E ՟ Certified Agile Leadership
A՞CSM ՟ Advanced Certified Scrum
AGILE CERTIFICATION

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