User Experience Designer

Job Summary:

This role requires a unique blend of real-world experience and theory, entrepreneurial zeal, and elite production and execution. Working as product experience designer means you'll tackle a variety of aspects of the design process from user research to physical prototyping to telling the project story to various stakeholders. You will work as a member of a multi-disciplinary engineering team to create and deliver market leading offerings for clients across the continuum of care.

Required Experience

• 7-9 years of product design and/or user experience and design
•  3-5 years of experience in Human Centered Design processes
•  Bachelor's degree in engineering, design, or computer science, with a concentration in communication, customer experience, or user experience
•  A Master's degree in human computer interaction, human factors, or similar, is a plus.
•  All candidates should provide a portfolio demonstrating examples of their work

Required Skills

• Creating wireframes and prototypes for user interfaces
•  Conducting user research
• A variety of graphic design and interactive tools including:
  o Sketch
  o Axure RP (preferred), InVision, or a similar prototyping tool
  o Adobe Illustrator
• Gain a full understanding and context for the use cases of a given feature, ensuring a holistic design approach is taken
•  Comfort working in a matrixed environment, working as a collaborator and advisor, and the ability to confidently and credibly share your point of view and expertise.
• he ability to synthesize multiple, and sometimes conflicting, inputs (i.e., quantitative and qualitative data) into a common point of view.
• The ability to be coached, be adaptable and be collaborative
• Exceptional communication and storytelling skills
•  Persona Development
•  Journey Mapping

Desired Skills

• Creating and implementing a design system
• Familiarity with front-end development (HTML5/CSS3/Angular)
• An understanding of accessibility compliance and the associated design activities (Section 508, ADA, WCAG 2.1 AA)

Responsibilities:

• Create new consumer experiences focused on patients, providers, payers, and others across the health care ecosystem.
•  Design new approaches that enhance and extend the consumer experiences while supporting business partners in the creation of new opportunities.
•  Gather business, customer and end-user requirements through in person interviews and secondary research.
•  Help clients empathize with users by creating deliverables that tell a compelling story.
• Serve as a subject matter expert in the area of product design, user experience, and user interface and interaction design.
•  Procure and use data, including key performance indicators, market research, and testing methods, to identify ways to conceptualize and advance the user experience
• Create functional prototypes and designs of different levels of fidelity to help teams determine the design direction for delivery.
•  Work alongside and collaboratively with development teams to understand constraints and identify opportunities to modernize our approach to delivery.
•  Reviews work performed by others and provides recommendations for improvement
• Defines and manages teams' deliverables, timelines, estimates / budgets and contractor needs to ensure projects fulfill time / scope / budget parameters

Qualifications:

• Experience level: Experienced
• Minimum 3 years of experience
• Education: No Degree Required

Skills:

• Adobe Illustrator