Enterprise Security Operations Engineer III

Description:

• The Support Engineer works with the team that is responsible for the day to day maintenance and support of our Enterprise Security environment comprising of Anti-virus and Advanced Threat Analytics and Encryption tools.

Overview:

• Responsible for supporting Enterprise Security Systems such as Symantec Endpoint Protection, Crowdstrike Falcon and various PKI technologies.
• Help coordinate distribution and compliance in coverage of security systems. Required to interact with vendors and contractors.
• Participation in the teams on call rotation is a requirement.

Responsibilities:

• Work with the various teams in investigating and remediating virus, malware and other detections.
• Utilizes expertise to coordinate and implement deployments and upgrades of security tools.
• Understanding of and adherence to ITIL best practices and change management.

Qualifications:

• Support of PKI systems including Venafi, Vormetric, HSM and RKMS.
• Collaborate with other security teams within Client on investigations and compliance issues.
• Communicate with various teams to provide timely and accurate information and status updates.
• Works closely with Engineering, Operations and IT Field Services.
• On-Call rotations and after-hours work and weekends.
• With a Subject Matter Expert focus on one or more of the following technologies: SEPM, FireEye, Crowdstrike, Vormetric, HSM, RKMS or Venafi.
• The candidate should have solid fundamentals in basic Splunk query experience in automation of tasks is a plus

Skills:

• The candidate should have solid fundamentals in parsing through logs for wire shark / netmon captures and show advanced trouble-shooting skills.
• The candidate should be able to perform some engineering level work and be highly capable in documenting processes and knowledge articles in their expertise.
• Familiarity with Change Management Be self-driven and motivated to learnKnowledge / familiarity of scripting languages a big plus