Business Systems Analyst

Responsibilities:
This is primarily a support role with some involvement in development of IT applications and solutions involving assessment of product compliance to global regulations. Solutions involve inputs from data sources, creation of data sources, data cleansing, logic operations on data for analysis, output of analysis results to meet specific reporting requirements, and user interfaces for analysis.


Support:

• Monitor issues with IT applications brought up by users due to software defects, data integrity, and functionality requests.
• Triage issues found, determine priority and establish responsible department for issue resolution.
• Ensure thorough documentation throughout issue resolution.
• Monitor issue closure progress.
• Validate IT issue resolutions
• Work with other departments (product groups, purchasing) to determine root cause, influence priority, and support data correction and root cause resolution.
   

Development:

• Translate business requirements into requirements to develop IT solutions.
• Develop use cases and participate in design, development and test phases of projects.
• Lead UAT.
• Document instructions for IT applications. Development of FAQs for recurring support questions.
  
   

Qualifications:

• Experience level: Entry Level
• Education: No Degree Required

Skills:

• Technical Business Analyst
• Technical Analyst