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Business Analyst
København, Danmark
- Published 5 years ago
- English
- Expected start date: ASAP
Assignment Details
To provide AM/AD and AO support for the PostNord uCMDB tool.
Configuration Management
Application Operations and Application Management
Ad hoc application maintenance upon requests according to the backlog
Configuration Management
Review and clarify requests for configuration data from business areas and organization. Turn this into detailed requirements specification ready to be assigned to outsourcing vendor.
Daily maintenance and operation of data quality for Service Management processes - e.g. configuration data Services and applications (IT-card), Desktops, Servers, IT-card, SLA information, Relations between services and infrastructure.
Maintain documentation and vendor guide for setting scope and policies for configuration management
Continued data improvement and optimization, to support business processes the best possible way
Applications Operations and Application Management
Application operations of Configuration Management System
Application Software upgrades, patch level maintenance
Weekly operations tasks, log review, cluster status etc.
Application operations of Integrations
Weekly monitoring of integration batch flow
Data load from vendors Capgemini and 3. Part from Atos
Monthly data quality reports
Overview
| Location | København, Danmark |
| Workload | 20 Hours/Week , 100% Onsite |
| Expected start date | ASAP |
| Expected end date | 2020-05-31 |
| Necessary languages | English |
| Necessary skills | Business Analyst |
Assignment closed
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