Available ASAP
(Updated 2024-03-19)Salesforce og Sales Operations
København, Denmark
Native Danish, Svenska, English, Fluent German, Intermediate French
- Revenue Operations
- Pipeline Management
- Sales Operations
Skills (36)
Projektleder
Opportunity management
Salesforce
OPERATIONS MANAGER
salesforce sales cloud
SALES OPERATIONS
Interim Ledelse
FORECASTING
PIPELINE
MARKETING MANAGEMENT
SAAS
RESTRUCTURING
OFFSHORE
GOVERNANCE
TEAM MANAGEMENT
PROCESS AUTOMATION
Koordinering
LEAD GENERATION
Product Owner
Dealmaker
ITIL
TOOLING
Marketing
Pardot
Lead Management
SALESFORCE.COM
ACCOUNT MANAGEMENT
Scrum
SALES MANAGEMENT
Excel
CRM
ONBOARDING
PRICING
CPQ
DUE DILIGENCE
Configure, Price, Quote
Summary
Seasoned professional ready to take on new challenges within
15 years expiriences with Salesforce
Salesforce - Product owner - scrum master
Team manager
Business analyst
Incident manager
Project Manager
Interim manager/salesforce manager
Sales Operations interim management
General management
Project or program management
Professional Experience
Global Head of Sales Operations
Stibo Systems
2023-01 - 2024-01
Results: Restructuring and streamlining Sales Operations from 4 regional functions to 1 global, implementation of Revenue forecast tool Clari & kick off implementation of Salesforce CPQ+ Responsible for Global Sales Operations & Sales enablement tooling.
● Revised Sales Process and Salesforce support ● Account Management process and Salesforce Support ● Forecasting - implementing Clari forecast tool ● CPQ - Implementing new pricing and packaging on Salesforce CPQ+
● Revised Sales Process and Salesforce support ● Account Management process and Salesforce Support ● Forecasting - implementing Clari forecast tool ● CPQ - Implementing new pricing and packaging on Salesforce CPQ+
Head of Sales Operations/Sales Excellence
Adform
2019-01 - 2023-01
1 Results: Salesforce implementation turnaround/restructuring and offshoring.
Restructuring Sales Operations into Sales Excellence, successfully developing and rolling out new GTM processes and Salesforce support.
Responsible for Sales Operations, Deal desk & pre-Sales Excellence, Salesforce Development & Website Development in Adform.
● Salesforce roadmap ● Redesign GTM Processes and Tooling, Pardot, Salesloft and Xactly ● Rescoping of ongoing Salesforce development project ● Governance ● Resourcing (Offshore Salesforce Development capacity in Delhi, India) ● Sales & Marketing GTM re-design - Lead & Opportunity Management ● Establishing unit responsible for Sales Processes and Compliance
Restructuring Sales Operations into Sales Excellence, successfully developing and rolling out new GTM processes and Salesforce support.
Responsible for Sales Operations, Deal desk & pre-Sales Excellence, Salesforce Development & Website Development in Adform.
● Salesforce roadmap ● Redesign GTM Processes and Tooling, Pardot, Salesloft and Xactly ● Rescoping of ongoing Salesforce development project ● Governance ● Resourcing (Offshore Salesforce Development capacity in Delhi, India) ● Sales & Marketing GTM re-design - Lead & Opportunity Management ● Establishing unit responsible for Sales Processes and Compliance
Salesforce manager
Milestone Systems
2015-01 - 2019-01
Results: New Salesforce stack operating model implemented and establishment of an offshoring development team in Poland.
Responsible for Salesforce in Milestone Systems, Sales and Service Cloud, Sales Cloud Einstein, Analytics, Communities and Pardot Marketing. 420 users, 3 Salesforce engineers ● Establishing Governance Principles and Governance process ● Communities & Sales Cloud Lightning reimplementation ● Executing recommendations based on a Salesforce health check ● General refactoring ● Focus on replacing homegrown with OOTB & AppExchange solutions ● Establishing Road map and execution plan ● Established near-shore Development capacity in Poland ● Daily running the Scrum team ● Latest implementations Xactly and Xvoyant APP's.
Responsible for Salesforce in Milestone Systems, Sales and Service Cloud, Sales Cloud Einstein, Analytics, Communities and Pardot Marketing. 420 users, 3 Salesforce engineers ● Establishing Governance Principles and Governance process ● Communities & Sales Cloud Lightning reimplementation ● Executing recommendations based on a Salesforce health check ● General refactoring ● Focus on replacing homegrown with OOTB & AppExchange solutions ● Establishing Road map and execution plan ● Established near-shore Development capacity in Poland ● Daily running the Scrum team ● Latest implementations Xactly and Xvoyant APP's.
Head of Sales Operations
SimCorp A/S
2012-01 - 2015-01
Results: Institutionalizing Sales Operations in SimCorp and finalizing implementation and ensuring adoption of Salesforce, processes and tools.
Implementing Sales business processes: ● Opportunity management ● Account Management 2 ● Pipeline management ● Sales management Implementation/rollout of Salesforce.com, Altify Dealmaker Opportunity & Account management APP and business processes, including Sales performance KPI's measurement, tracking and reporting.
Implementing Marketing business processes: ● Lead generation, Scoring & Qualification ● Email campaign execution & Tracking ● Business process automation Implementing Salesforce.com and Pardot Marketing automation, Lead generation and qualification processes, email marketing execution process.
Market and Accounts segmentation, Contact segmentation and email permission projects executed and implemented.
Website integrated and tracked into Salesforce.com.
Governance and governance process for Sales & marketing systems and processes implemented.
Onboarding of a new organisation (Company acquired by SimCorp) on the Salesforce platform including aligning business processes & data migration, training and support.
Above implemented in all SimCorp's 6 regional Units.
Implementing Sales business processes: ● Opportunity management ● Account Management 2 ● Pipeline management ● Sales management Implementation/rollout of Salesforce.com, Altify Dealmaker Opportunity & Account management APP and business processes, including Sales performance KPI's measurement, tracking and reporting.
Implementing Marketing business processes: ● Lead generation, Scoring & Qualification ● Email campaign execution & Tracking ● Business process automation Implementing Salesforce.com and Pardot Marketing automation, Lead generation and qualification processes, email marketing execution process.
Market and Accounts segmentation, Contact segmentation and email permission projects executed and implemented.
Website integrated and tracked into Salesforce.com.
Governance and governance process for Sales & marketing systems and processes implemented.
Onboarding of a new organisation (Company acquired by SimCorp) on the Salesforce platform including aligning business processes & data migration, training and support.
Above implemented in all SimCorp's 6 regional Units.
Management Assistant
SimCorp A/S
2000-01 - 2012-01
PA to EVP of Product Development (CTO) and EVP Sales and Marketing (COO).
Daily support of the executives and participation in or responsible for execution of projects. Responsible for preparing periodical reporting and other needed materials and presentations for certain issues at e.g.
Management-, Board-, Customer-, Prospect- and Employee/Company meetings and ad-hoc meetings.
Experiences includes: ● Strategy processes, budget processes 3 ● Driving establishment of new service offerings - new business lines ● Driving establishment of Account Management ● Offshore development capacity (Ukraine) establishment ● Divesting part of the company - due diligence to closure process ● New corporate headquarter ● CRM implementation(s) ● Net Promoter Score implementation (Customergauge NPS) ● Corporate seminars ideation, planning and execution ● Sales conferences and kick off's ● Ad hoc (data) analysis & reporting
Daily support of the executives and participation in or responsible for execution of projects. Responsible for preparing periodical reporting and other needed materials and presentations for certain issues at e.g.
Management-, Board-, Customer-, Prospect- and Employee/Company meetings and ad-hoc meetings.
Experiences includes: ● Strategy processes, budget processes 3 ● Driving establishment of new service offerings - new business lines ● Driving establishment of Account Management ● Offshore development capacity (Ukraine) establishment ● Divesting part of the company - due diligence to closure process ● New corporate headquarter ● CRM implementation(s) ● Net Promoter Score implementation (Customergauge NPS) ● Corporate seminars ideation, planning and execution ● Sales conferences and kick off's ● Ad hoc (data) analysis & reporting
Operations manager, Helsinki branch
Nordea/Unibank/Privatbanken
1985-01 - 2000-01
Arbitrage reporting, AVP Electronic banking development, managerial positions.
Large scale mergers experience.
Large scale mergers experience.
Academic Background
Master of Science (MS)
Copenhagen Business School
1980-01 - 1985-01