Salesforce Consultant  Kraków, Poland

Might be available

(Updated 2023-02-20)

Salesforce Consultant

Kraków, Poland

Beginner French, Polish, English, Arabic

  • Business analysis
  • Salesforce Agile project Management
  • 15 Years software development

Skills (24)

Kanban

SalesForce Service Cloud

HEALTHCARE

BUDGET

BUSINESS REQUIREMENTS

Project Management

TRANSLATING

CHANGE CONTROL

Salesforce

USER ACCEPTANCE

Salesforce Sales Could

Salesforce Experience Cloud

MAPPING

Scrum

Agile

REQUIREMENTS MANAGEMENT

Business Intelligence

ITIL

PRINCE2

TOPO

INTERPRETER

Salesforce Release Management

IT Infrastructure Library

Salesforce Test Management

Professional Experience

GLOBAL DIGITAL PROGRAM LEADER - DATA & ANALYTICS
GE HEALTHCARE KRAKOW POLAND

2020-01 - 2022-01

Ensure Commercial needs of PDx Commercial teams are met with digital tools & data solutions aligning Sales, Marketing & IT teams to increase business value delivery creating a cohesive strategy around enterprise Business intelligence.
Lead the Global Commercial Data & analytics priorities on Einstein analytics from Roadmap definition to Delivery & Adoption
SR TECHNICAL PRODUCT MANAGER SALESFORCE
GE HEALTHCARE KRAKOW POLAND

2018-01 - 2020-01

Lead new digital products from Ideation & road-mapping to Prioritized delivery & analytics Owned large and medium sized projects from user story analysis, technical design and grooming to go live & adoption monitoring matching Business needs with Salesforce capabilities Defined, facilitated & drove implementation of market standards SFDC CoE processes including risk, quality, change, quality & configuration management to current
Agile Project Management
CROTONVILLE

2019-01 - 2019-01

Agile Release Management: Unlocking Value For Scrum & Kanban ITIL® Foundation: Lifecycle Phases and Processes PRINCE2® Foundation -Intro Configuring the DHCP Server Role in Windows Server 2008 Introduction to Windows Server 2008 Active Directory Roles Installing and Configuring Microsoft SQL Server
SALESFORCE RELEASE MANAGER
KRAKOW POLAND

2017-01 - 2018-01

BUSINESS ANALYST ABB - KRAKOW POLAND Ensure that delivery of releases meets the agreed business requirements while leading a team of internal and external specialists involved in the releases I was handling simultaneously ongoing releases and small ad-hoc projects requiring a lot of alignment of release activities with other Release Managers for Salesforce Platform I was also accountable for customer and business requirements understanding the underlying intent then Translating business desires into effective features and capabilities
BUSINESS ANALYST | TEST COORDINATOR
HSBC

2014-01 - 2017-01

KRAKOW POLAND The role involved Performing Requirements Management, Design, and define smoothly run processes, Supporting Change and Process Management activities such as early change planning and audience analysis & Initiating Agile and Scrum initiatives while acting as local Agile champion in transformation Division Coordinate integration, regression, and user acceptance test cycles for software QA projects across multiple countries in the Middle East and Europe
NETWORK SUPPORT SPECIALIST
INTERNATIONAL PAPER

2013-01 - 2014-01

Serving as a second line of support to business users for workstation, server or mainframe applications and hardware, Remote assistance in troubleshooting Network problems, installing and configuring hardware and software as well as messaging solutions
CUSTOMER SUPPORT ASSOCIATE
ETISALATE

2011-01 - 2012-01

UAE Solve customer requests, questions and complaints frequently requiring analysis of situations to determine best use of resources, Solicit sales of new or additional services Attract potential customers by answering product and service questions, suggesting information about other products and services.
INTERPRETER
SINOPEC - OUARGLA ALGERIA

2008-01 - 2010-01

Interpreted from English into Arabic / French and vice versa using simultaneous and consecutive modes during meetings daily Explained procedures or forms to third party staff when needed.

Academic Background

BACHLOR
UNIVERSITÉ MENTOURI DE CONSTANTINE

2003-01 - 2007-01

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