Might be available
(Updated 2023-10-03)Project Manager/Operations Manager
Gothenburg, Sweden
Native English
- People and Team Lead
- IT & Operations
- Over 7 years of experience
Skills (24)
TEAM LEAD
PROCESS IMPROVEMENTS
BILINGUAL
Marketing
LEADERSHIP SKILLS
BUDGET
Project Management
BUSINESS MANAGEMENT
ESTIMATING
STAFFING
STAFF TRAINING
BUSINESS DEVELOPMENT
EXPLORATION
Cocreate
BUDGETING
QUALITY ASSURANCE
TRANSLATE
ACCOUNTING
DOCUMENTATION
DYNAMICS
HEALTHCARE
SCHEDULING
RETAIL
BUDGETS
Professional Experience
Delivery Manager
Knowit CoCreate
2024-11 - Present
As a delivery manager I manage the entire delivery process, prfioritize backlog and distribute resources accordingly as well as lead the entire team in their work. Together with my team we translate our customer's needs into feasible projects and digital services, in collaboration with our three Competence Teams; Business, Design and Technology.
Main responsibilities include: • Pre-investigation: For key opportunities me and my team could get involved to manage expectations and ensure we can deliver what the customer asks for, for instance: investigating whether all the data the customer wants is available at a data source we have not yet connected.
But it can also be more complex and technical questions for integrations.
• Project management: Some of our customers and markets have specific needs that result in a delivery project. I own such projects and manage its internal and external stakeholders like the customer, partners, product managers and software developers.
• Prioritise backlog: Together with my team we prioritise deliveries and projects in relation to feasibility and our business strategy. I'm also responsible for estimating costs and resources needed and improving efficiency & processes for our team to deliver better products.
• Delivery requirements. Together with the team we collect all the information needed to complete a delivery, for instance collecting data and other technical details required to set up a new system/product that the customer requires
Main responsibilities include: • Pre-investigation: For key opportunities me and my team could get involved to manage expectations and ensure we can deliver what the customer asks for, for instance: investigating whether all the data the customer wants is available at a data source we have not yet connected.
But it can also be more complex and technical questions for integrations.
• Project management: Some of our customers and markets have specific needs that result in a delivery project. I own such projects and manage its internal and external stakeholders like the customer, partners, product managers and software developers.
• Prioritise backlog: Together with my team we prioritise deliveries and projects in relation to feasibility and our business strategy. I'm also responsible for estimating costs and resources needed and improving efficiency & processes for our team to deliver better products.
• Delivery requirements. Together with the team we collect all the information needed to complete a delivery, for instance collecting data and other technical details required to set up a new system/product that the customer requires
Project Owner & Team Lead
IUS Innovation
2020-10 - 2021-02
Smart Hälsa (Smart Health) is IUS Innovation's business unit with the purpose of using digitalization and gamification to revolutionize the health industry. The mission is to be the spearhead for digitalization, nudging and gamification in the Nordics by combining cooperative powers with universities, hospitals and other likeminded businesses to develop new innovations in both healthcare and wellness.
Main responsibilities: • Plan, direct and coordinate activities of multiple projects ranging in value from 1 M SEK to 3 M SEK in the areas of IT and app development • Assumed overall responsibility for tasks central to different projects progress, including scheduling, budgeting, accounting and resource management • Communicated with, coached and coordinated project employees • Managed cross-functional teams of up to 10 developers, designers, quality assurance testers and analysts • Tracked and followed up on the team's performance as well as on the project deliverables Accomplishments: • Led teams across broad technical, financial, and business disciplines. Focused teams on business objectives and tracked progress to ensure project milestones were completed on time, on budget, and with the desired results.
• Helped define processes and tools best suited to each project. Moved between agile and waterfall approaches depending on project specifics and client goals, creating project road maps, plans, and schedules • Implemented and coached cross-functional and multi-disciplinary project teams of developers and designers in self-organization and cross-functionality for an effective collaboration • Developed good working relationships with stakeholders at all levels to build consensus and ensure a good delivery
Main responsibilities: • Plan, direct and coordinate activities of multiple projects ranging in value from 1 M SEK to 3 M SEK in the areas of IT and app development • Assumed overall responsibility for tasks central to different projects progress, including scheduling, budgeting, accounting and resource management • Communicated with, coached and coordinated project employees • Managed cross-functional teams of up to 10 developers, designers, quality assurance testers and analysts • Tracked and followed up on the team's performance as well as on the project deliverables Accomplishments: • Led teams across broad technical, financial, and business disciplines. Focused teams on business objectives and tracked progress to ensure project milestones were completed on time, on budget, and with the desired results.
• Helped define processes and tools best suited to each project. Moved between agile and waterfall approaches depending on project specifics and client goals, creating project road maps, plans, and schedules • Implemented and coached cross-functional and multi-disciplinary project teams of developers and designers in self-organization and cross-functionality for an effective collaboration • Developed good working relationships with stakeholders at all levels to build consensus and ensure a good delivery
Team Lead
Insider Trends
2020-04 - 2020-08
Insider Trends is a trend consultancy that helps global brands create world-leading and profitable retail ecosystems. It does this by clarifying what's coming next in the world of retail, and what clients can do to get ahead of their competitors.
Main responsibilities: • Managing the day-to-day activities of the main team for Inside Trends to achieve the organization's objectives and increase sales.
• Lead virtual teams and helped develop customer relationships, processes, solutions and results over time • Support the Manager in handling all inquiries and requests from clients • Provide guidance, instruction, training, and leadership skills to inspire the team to perform at their optimum.
Accomplishments: • Participated in the development and implementation of process improvements that lead to increased benefits and results for the team and the end customer • Developed the team's way of working and efficiency, which led the group to handle additional customers with the same staffing resources
Main responsibilities: • Managing the day-to-day activities of the main team for Inside Trends to achieve the organization's objectives and increase sales.
• Lead virtual teams and helped develop customer relationships, processes, solutions and results over time • Support the Manager in handling all inquiries and requests from clients • Provide guidance, instruction, training, and leadership skills to inspire the team to perform at their optimum.
Accomplishments: • Participated in the development and implementation of process improvements that lead to increased benefits and results for the team and the end customer • Developed the team's way of working and efficiency, which led the group to handle additional customers with the same staffing resources
Digital Project Manager
Zango
2018-01 - 2018-07
Zango specializes in consultancy for project management, business development, and procurement throughout Sweden.
Main responsibilities • Project Managed the development and the implementation of the company's internal digital transformation, this included concepts such as marketing strategies, launching a new website and assuring needed business tools are implemented for Zango to be considered GDPR compliant Accomplishments • Launching and designing a website together with external stakeholders • Implemented GDPR internally, making sure that the company was GDPR compliant.
• Produced marketing plans together with agencies including the overall theme, key messages, advertising initiatives, budgeting, and staff training.
• Effectively managed agencies, vendor relationships in creative concepts, meeting deadlines, and brand budgets efficiently.
• Developed, managed, and executed marketing strategies and tactics targeting B2B customers in the services Zango provided.
Main responsibilities • Project Managed the development and the implementation of the company's internal digital transformation, this included concepts such as marketing strategies, launching a new website and assuring needed business tools are implemented for Zango to be considered GDPR compliant Accomplishments • Launching and designing a website together with external stakeholders • Implemented GDPR internally, making sure that the company was GDPR compliant.
• Produced marketing plans together with agencies including the overall theme, key messages, advertising initiatives, budgeting, and staff training.
• Effectively managed agencies, vendor relationships in creative concepts, meeting deadlines, and brand budgets efficiently.
• Developed, managed, and executed marketing strategies and tactics targeting B2B customers in the services Zango provided.
Business Management Consultant
Innofactor
2017-05 - 2018-01
Initiated and lead an exploration project of how to implement the Dynamics platform in larger scale, to showcase to business managers. The exploration project was later on fully implemented and is now a part of the Innofactor office where they use this project to showcase the benefits of having a fully implemented Dynamics platform.
Lead the implementation of several successful Dynamics projects to various customers. Positive effects were also shared with Innofactor, that the different companies increased their efficiency in working between 20-30%.
Main responsibilities • Assume overall responsibility for requirements analysis and documentation regarding external customers' needs and processes within the Dynamics platform • Assisting project manager to help drive an efficient development in the Dynamics Platform • Trusted advisor to customers to help find and implement improvements needed in their internal business management processes Accomplishment • Initiated and lead an exploration project of how to implement the Dynamics platform in larger scale, to showcase to business managers. The exploration project was later on fully implemented and is now a part of the Innofactor office where they use this project to showcase the benefits of having a fully implemented Dynamics platform.
• Lead the implementation of several successful Dynamics projects to various customers. Positive effects were also shared with Innofactor, that the different companies increased their efficiency in working between 20-30%.
Lead the implementation of several successful Dynamics projects to various customers. Positive effects were also shared with Innofactor, that the different companies increased their efficiency in working between 20-30%.
Main responsibilities • Assume overall responsibility for requirements analysis and documentation regarding external customers' needs and processes within the Dynamics platform • Assisting project manager to help drive an efficient development in the Dynamics Platform • Trusted advisor to customers to help find and implement improvements needed in their internal business management processes Accomplishment • Initiated and lead an exploration project of how to implement the Dynamics platform in larger scale, to showcase to business managers. The exploration project was later on fully implemented and is now a part of the Innofactor office where they use this project to showcase the benefits of having a fully implemented Dynamics platform.
• Lead the implementation of several successful Dynamics projects to various customers. Positive effects were also shared with Innofactor, that the different companies increased their efficiency in working between 20-30%.
Academic Background
MBA
University of Jönköping
2023-10 - 2017-01
Bachelor of Science
University of Borås
2011-01 - 2015-01
Bachelor of Science
University of Borås
2011-01 - 2015-01