Might be available
(Updated 2023-05-22)Experienced Program and Product Leader
Hudson, MA, USA
Native English
- NPI in several verticals
- Startup, Growth Stage and Optimization Phase
- 30 years in program management
Skills (24)
Portfolio Management
REQUIREMENTS MANAGEMENT
COMPETITIVE ANALYSIS
CONTINUOUS IMPROVEMENT
Agile
PMO
Jira
PROGRAM MANAGEMENT
Scrum
Project Management
PRODUCT ROADMAP
Confluence
COACHING
SAAS
PRODUCT DEVELOPMENT
CRM
Lean Six Sigma
Product Management
OFFSHORE
UX
FINANCIAL PROJECT MANAGEMENT
LMS
Business Intelligence
LEAD GENERATION
Summary
I received my training in program and quality management in the defense industry where I managed a multi-year $160MM annual manufacturing program. Then I did a stint as a road warrior bringing my expertise to Fortune 50 clients. That culminated in joining a startup where I created a Product portfolio Management suite to connect global development teams. The company was eventually acquired and shipped for a decade from Oracle. I founded/co-founded more companies using my program management background to accelerate TTM/TTP.
Professional Experience
President and Consultant
Two Abigail Consulting Inc
2016-06 - Present
* Program, Product and Project Management, Agile Coaching * Created mobile rewards app for startup focused on automotive service * Instituted ERP and Supply Chain at a health and wellness company * Delivered program management for a major health insurer
Chief Product Officer
Community Wellness Technology, Inc
2020-03 - 2023-02
(Remote) * Led a small offshore team to build (0-1 and 1-2) a world class digital telehealth platform with a CRM subsystem that helped thousands of Medicare eligible patients with chronic illnesses * Deployed branded native apps (iOS and Android) to capture and analyze vital signs and send patient reminders for medications, conduct video and audio encounters, create care plans * Automated sensor ordering process via Shopify shortening the order-delivery process to 2-3 days * Established partnerships with UI/UX, Online Pharma, Identity Verification, Offshore Developers, Supply Chain which shortened the development cycle by years * Integrated symptom and disease surveys into mobile apps for precision care formulation * Established analytics and reports subsystems as a secondary revenue stream * Implemented patient education, achievement badges and rewards for patient motivation * Developed roadmap for Substance Abuse Disorder (SUD) and Medication Assisted Therapy (MAT)
Senior Agile Program Manager (C2C Contract)
Blue Cross Blue Shield of Massachusetts
2019-03 - 2019-09
(Onsite) * Managed Agile Development Process for 4 teams creating enterprise analytics platform * Created innovative Sprint scorecard and assessment process for continuous improvement * Created and presented bi-weekly progress reports to the CIO * Trained all product owners in Agile principles and responsibilities
Chief Strategy Officer
Ready4
2016-01 - 2016-05
(Onsite) * Leveraged mobile test prep platform (SAT/ACT/GMAT/GRE/LSAT) for lead generation to generate secondary revenue stream from university partnerships * Assisted with product feature definition (demographic and contact capture) for monetization of students
Director of PMO and QA
Charles River Development (State Street)
2012-12 - 2015-12
(Onsite) * Rewrote and implemented a complete end to end Agile SDLC across 35 Scrum teams * Using co-op CE/CS students, created business intelligence dashboards to visualize the release readiness across 6 product lines in a common trading and portfolio management platform * Facilitated 12 executive product and engineering directors in product portfolio management process resulting in shorter lead times and faster time-to-market * Hired Agile Coach and created innovative assessment regimen and scorecards for continuous improvement
Vice President of Product Management
HotChalk Inc
2011-04 - 2012-12
(Remote) * Created enrollment platform with call center and lead generation integration that delivered thousands of online masters and EdD degrees * Implemented Agile / Kanban process and managed offshore development team shortening release cycles to 2 weeks and increasing key feature development * Chaired cross-functional multi-location Yield Improvement Team that increased enrollments 300% in a year
Chief Product Officer and Founder
Venalytica, Inc
2007-11 - 2010-12
* Created and marketed innovative predictive analytics engine (Big Data) to directly engage shoppers and increase conversions at point of sale * Finalist in multiple angel investment competitions and competed in inaugural MassChallenge * Integrated prototype with BestBuy product catalog for laptop computer selection * Hired financial, sales and engineering staff to build and market 0-1 product
Director of Product Management
ClearStory Systems Inc
2006-10 - 2007-10
* Wrote PRD for next generation Digital Asset Management (DAM) platform * Assumed Lead Product Owner role in Agile Development Process * Updated and prioritized JIRA priorities * Created specifications for Adobe Creative Suite add-ons and tested POC's * Conducted formal companywide assessment of company processes for CEO
Vice President of Product Management
HotChalk Inc
2004-04 - 2006-10
(Remote) * Created initial roadmap, specifications and patents and released one of the first freemium SaaS K12 LMS adopted by hundreds of thousands of classrooms * Nurtured initial school partnerships through pilot program * Wrote and filed 4 patents
Vice President of Product Management
ProductFactory, Inc
2000-02 - 2004-03
* Created (0-1) an Internet-only Product Portfolio Management suite used by Fortune 50 * Planned and supported pilot programs by referenceable early adopters in defense and aerospace, automotive supply chain, and power cells * Delivered white label version to Agile Software Corp. resulting in acquisition
Senior Consultant
Meritus Consulting Services (IBM)
1995-08 - 1999-01
* As Certified Six Sigma Master Black Belt, trained dozens of teams and hundreds of employees in Six Sigma, DMAIC and Lean at several divisions of GE Capital * Implemented global product development processes at Ford, Visteon, and TRW in automotive resulting in improved time-to-market * Performed statistical Design of Experiments on powder coat and steel punch lines at United Fixtures and Corning Glass resulting in millions in savings
Program Manager
NESP PMO
1992-08 - 1995-08
* Managed Navy EHF Satcom (NESP) manufacturing program of 160MM annual * Resolved roadblocks to enable on-time delivery and avoidance of late fees * Revised radome specification to loosen a requirement that was holding up deliveries * Implemented statistical controls for better quality at major subcontractor
Academic Background
Bachelor of Science
Rensselaer Polytechnic Institute
2024-05 - 2024-05
Certifications
* Six Sigma Master Black Belt Facilitator/Trainer
* Earned Value Cost & Schedule Performance System
* Total Quality Management Facilitator/Trainer
* Certified Quality Engineer, SPC and DOE
* Engineering Task Management
Certified Quality Engineer