Might be available
(Updated 2024-09-27)Experienced Process Consultant
København, Danmark
Native Danish, English, Intermediate Svenska, Norwegian
- IT Consultant with productivity tools
- Process and Business Consultant
- Stakeholder Management
Skills (28)
PROBLEM SOLVER
TRAINING
BUSINESS DEVELOPMENT
MENTORING
User-insights
ONBOARDING
Business Analyst
Digitalisation
C-level Communication
Stakeholder Management
OPTIMIZATION
PROCESS DESIGN
Presentation
Office 365
Project Management
CHIEF INFORMATION OFFICER
B2B
Change Management
User-adoption
SAAS
SOFTWARE AS A SERVICE
SharePoint
Website Development
CRM
Interviews
Data Analysis
UX
FINANCIAL MANAGEMENT
Summary
Experienced Process Consultant I bring +15 years of experience as a process consultant and project lead within technology or transformation projects from start to finish. I am experienced in managing as-to & to-be analysis, process design, scoping, planning, budgeting, stakeholder and team management.
Business Transformation: +10 years with a broad range of hands-on experience with different technology implementation and digital projects such as website and software development including process optimization, migration, implementation and roll-out (training and adoption).
Stakeholder Management: Strong ability to navigate between the business and IT. Experience with effective communication and collaboration with stakeholders across organizational levels and ensuring their commitment.
Professional Experience
2023-08 - Present
Project manager and technical support in client implementations of marketing automation projects including website setup, email marketing and content creation.
2022-11 - 2023-06
Design, scope, implementation and user adoption of Microsoft Information Applications, including OneDrive, Teams and SharePoint
2021-10 - 2022-12
Design and implementation of their new internal support process within HubSpot including roll-out and training of the teams
2022-01 - 2023-05
Interviewing and documenting key workflows within the business to identify transformation opportunities.
2019-04 - Present
Whyser is a B2B SaaS for leaders and organisations aiming at making strategies actionable and collaborative.
We are in the early stages of providing a platform for organisations to communicate strategy, drive change and engage employees. Our development team is up and running, which leaves us with time to deliver freelance services while getting Whyser off the ground.
2015-01 - 2019-03
I led a digital transformation; including optimization, implementation and roll-out of new business processes across our 6 counties after merging into PLM Group.
Member of the management team I was in charge of developing and implementing our Digital and HR strategy.
My team and I succeded in implementing a unified IT infrastructure and 7 new business software solutions. I drove the strategy, change management and led user adoption.
2013-10 - 2014-12
Responsibilities: Project Manager of implementation of customer network solutions and process design of new ERP-system (NAV).
Learnings: Continued development with process design and stakeholder communication and customer service.
2012-03 - 2013-08
Responsibilities: Project lead on bigger IT-security projects with national and international customers. Process design and setup of new CRM system (SalesForce).
Learnings: Design internal work processes in and around SalesForce along with running the implementation process (documentation and communication).
2010-02 - 2012-02
Responsibilities: Planning and coordinating IT-security projects and IT-security consultants with national and international customers. Selection and setup of new CRM system (WorkBook).
Learnings: Optimization of work processes including the use of technology platforms. Achieving professional and precise communication between customers and consultants.
2007-09 - 2009-12
Responsibilities: Coordinating technical setup of content ads for magazines and/or apps.
Learnings: Coordination with different stakeholders, reaching deadlines and delivering a digital product of high quality.
Academic Background
2010-08 - 2013-01
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