Might be available
(Updated 2020-02-26)Digital Transformation Specialist
København, Denmark
Native Danish, English, Intermediate German, Beginner Svenska, Norwegian
- Deadline projects
- Mix of agile and structured methods
- Delivering business value
Skills (19)
Projektleder
Excel
ACTIVITY BASED COSTING
OUTLOOK
POWERPOINT
MICROSOFT OFFICE
MICROSOFT POWERPOINT
MICROSOFT OUTLOOK
MS OFFICE
Senior
Digital Marketing
FORECASTING
PROGRAM MANAGER
Business Intelligence
SharePoint
INTRANET
B2C
BI
ONBOARDING
Professional Experience
Business Analyst / Product Owner
Center for IT, Medico & Telephony - Capital Region/Region Hovedstaden
2017-01 - 2019-01
Project:
Sundhedsplatformen (in Zealand Region and later upgrade of Epic2018).
Manage processes, stakeholders, development and testing in relation to
30 integrations (total of 80 3rd party systems).
• Improving ability to meet deadlines with improved quality of integrations (special focus on progress of test management).
• Product Owner related decisions regarding various integrations and stakeholders.
• Analysis of data (helping the business with methods on how to use
• data to improve business decisions and operations).
• Data analysis of production data to resolve performance issues relating to increased volume of messages.
• Facilitating and strengthening processes and tools and setting up critical alarms.
• Development of two infographics/overviews to ensure more efficient working and knowledge sharing of the ca. 200 people across 10 roles involved in the operations of the integrations.
• Training new Product Owners in efficient ways of working using data and organizational knowledge.
Methods:
Scrum, agile, process optimization, ITIL, Fail forward (vendor methodology), test management, data analysis, incident management, performance analysis, load analysis, Go Live/Cut over planning and execution, hypercare
Technologies:
Microsoft Office, Power Pivot, Sharepoint, JIRA, Epic, integration technologies (Java, JBOSS, ActiveMQ, HL7), Application Lifecycle Management/Test Management (ALM from HP), ServiceNow/SNOW
Sundhedsplatformen (in Zealand Region and later upgrade of Epic2018).
Manage processes, stakeholders, development and testing in relation to
30 integrations (total of 80 3rd party systems).
• Improving ability to meet deadlines with improved quality of integrations (special focus on progress of test management).
• Product Owner related decisions regarding various integrations and stakeholders.
• Analysis of data (helping the business with methods on how to use
• data to improve business decisions and operations).
• Data analysis of production data to resolve performance issues relating to increased volume of messages.
• Facilitating and strengthening processes and tools and setting up critical alarms.
• Development of two infographics/overviews to ensure more efficient working and knowledge sharing of the ca. 200 people across 10 roles involved in the operations of the integrations.
• Training new Product Owners in efficient ways of working using data and organizational knowledge.
Methods:
Scrum, agile, process optimization, ITIL, Fail forward (vendor methodology), test management, data analysis, incident management, performance analysis, load analysis, Go Live/Cut over planning and execution, hypercare
Technologies:
Microsoft Office, Power Pivot, Sharepoint, JIRA, Epic, integration technologies (Java, JBOSS, ActiveMQ, HL7), Application Lifecycle Management/Test Management (ALM from HP), ServiceNow/SNOW
Program Manager / Business Analyst
NNIT
2015-01 - 2016-01
Project:
Financial Control. Improving financial management in NNIT regarding forecasting,
invoicing processes, unit count of production data and customer profitability. Steering Group consisted of VP's from different areas of the business and project team of 20 subject matter experts and an external vendor.
• Analyzing, documenting and implementing change to handle data regarding forecasting of expenses (Hardware Costs).
• Implement new financial management processes and align them across two divisions and train relevant PM's, SDMs, Managers (ca. 100 in total and relevant new employees).
• In the customer profitability the analysis of 40 services split on customer. This included analysis and combination of data and a collaboration with Finance.
• Detailed hand over to new team consisting of Danish and Chinese employees.
Methods:
Data analysis, Process optimization, Prince2, Agile methods, GxP, Activity Based Costing/Activity Based Management, KPI's
Technologies: Power Pivot, Sharepoint 2013, Remedy, Power BI (DAX), Microsoft Office, Axapta, Microsoft SQL, FireEye
Financial Control. Improving financial management in NNIT regarding forecasting,
invoicing processes, unit count of production data and customer profitability. Steering Group consisted of VP's from different areas of the business and project team of 20 subject matter experts and an external vendor.
• Analyzing, documenting and implementing change to handle data regarding forecasting of expenses (Hardware Costs).
• Implement new financial management processes and align them across two divisions and train relevant PM's, SDMs, Managers (ca. 100 in total and relevant new employees).
• In the customer profitability the analysis of 40 services split on customer. This included analysis and combination of data and a collaboration with Finance.
• Detailed hand over to new team consisting of Danish and Chinese employees.
Methods:
Data analysis, Process optimization, Prince2, Agile methods, GxP, Activity Based Costing/Activity Based Management, KPI's
Technologies: Power Pivot, Sharepoint 2013, Remedy, Power BI (DAX), Microsoft Office, Axapta, Microsoft SQL, FireEye
Business Analyst
Grundfos - Global Water Utility Head Office
2016-01 - 2016-01
Project:
New sales process. Assist in streamlining communication regarding training in new sales processes and develop a website in Sharepoint to assist. I was part of a sub-project which delivered the intranet site to help the communication to salespeople globally.
• Analyzing and advising on how to roll out changes.
• Implementing best way in coordination with Project Manager.
• Pinpointing areas of improvement in use of Sharepoint.
Methods: Process optimization, Organizational Change Management
Technologies: Sharepoint 2013
New sales process. Assist in streamlining communication regarding training in new sales processes and develop a website in Sharepoint to assist. I was part of a sub-project which delivered the intranet site to help the communication to salespeople globally.
• Analyzing and advising on how to roll out changes.
• Implementing best way in coordination with Project Manager.
• Pinpointing areas of improvement in use of Sharepoint.
Methods: Process optimization, Organizational Change Management
Technologies: Sharepoint 2013
Tracklead (Project Manager) / Business Analyst
Novo Nordisk - Product Supply
2015-01 - 2015-01
Project:
US Factory carve in/production startup. Ensure correctness of product data for start up of production of a new Novo Nordisk plant in New Hampshire (SAP).
• Analyzing data and ensuring quality before upload to SAP.
• Progress management in the process relating to quality assurance with employees in US and Denmark.
• Develop proposal for new method of assuring data quality and starting up productions in the future (considerably faster with more business value).
Methods: Data analysis, project management, Master data.
Technologies: Excel Power Pivot, Excel, SAP Logistics
US Factory carve in/production startup. Ensure correctness of product data for start up of production of a new Novo Nordisk plant in New Hampshire (SAP).
• Analyzing data and ensuring quality before upload to SAP.
• Progress management in the process relating to quality assurance with employees in US and Denmark.
• Develop proposal for new method of assuring data quality and starting up productions in the future (considerably faster with more business value).
Methods: Data analysis, project management, Master data.
Technologies: Excel Power Pivot, Excel, SAP Logistics
Business Analyst / Sharepoint Consultant
Mondeléz - European Headquarters (former Kraft Foods)
2015-01 - 2015-01
Project:
Coffee Carve out intranet. Make team site available for employees who wished to join the new coffee company which was a result of a carve out and subsequent merger of the coffee division (both from Denmark and Switzerland).
• Analyzing, advising on approach, and implementing a teamsite with specific functionality in Sharepoint.
• Training, advising on governance and setting up new statistics.
Methods: Data analysis, stakeholder management
Technologies: Sharepoint 2013
Coffee Carve out intranet. Make team site available for employees who wished to join the new coffee company which was a result of a carve out and subsequent merger of the coffee division (both from Denmark and Switzerland).
• Analyzing, advising on approach, and implementing a teamsite with specific functionality in Sharepoint.
• Training, advising on governance and setting up new statistics.
Methods: Data analysis, stakeholder management
Technologies: Sharepoint 2013
Business Analyst
Danish Tax Authority
2014-01 - 2014-01
Project:
EU MASP. Pre-analysis relating to new tax legislation in the EU (MASP). The project consisted of 12 consultants (IT-architects, business analysts and a project manager.
• Assisted Project Manager in ensuring progress and quality assurance in the final critical phase of the project.
• Created model for re-calculating total cost of DKK 2.8 billion across 16 projects to be used by Digitaliseringsrådet.
Methods: Project Management, As-Is & To-be, Progress Management, Risk Management
Technologies: Excel
EU MASP. Pre-analysis relating to new tax legislation in the EU (MASP). The project consisted of 12 consultants (IT-architects, business analysts and a project manager.
• Assisted Project Manager in ensuring progress and quality assurance in the final critical phase of the project.
• Created model for re-calculating total cost of DKK 2.8 billion across 16 projects to be used by Digitaliseringsrådet.
Methods: Project Management, As-Is & To-be, Progress Management, Risk Management
Technologies: Excel
Business Analyst
Gobal Headquarters
2014-01 - 2014-01
Project:
Variable Cost Control system improvement. The existing system for handling the process of reporting variable cost globally was to be terminated.
• Analysis of an advanced setup in existing Sharepoint-implementation to manage the process of DKK 96 billion across 100 countries.
• Model for proactive view on quality assurance of the reported costs.
Methods: Process Analysis
Technologies: Sharepoint 2013, Excel
Variable Cost Control system improvement. The existing system for handling the process of reporting variable cost globally was to be terminated.
• Analysis of an advanced setup in existing Sharepoint-implementation to manage the process of DKK 96 billion across 100 countries.
• Model for proactive view on quality assurance of the reported costs.
Methods: Process Analysis
Technologies: Sharepoint 2013, Excel
Business Analyst
Region Syddanmark - Center for Kvalitet
2014-01 - 2014-01
Project:
Intranet Update. Define requirement and setup of knowledge sharing in IT-system (Sharepoint) in order to increase collaboration within and across projects.
• Definition of requirements, processes and governance.
• Implementation of strategy (Change Management for stakeholders).
• Technical setup of system (Sharepoint 2010+2013).
Methods: Process analysis,
Technologies: Sharepoint 2010
Intranet Update. Define requirement and setup of knowledge sharing in IT-system (Sharepoint) in order to increase collaboration within and across projects.
• Definition of requirements, processes and governance.
• Implementation of strategy (Change Management for stakeholders).
• Technical setup of system (Sharepoint 2010+2013).
Methods: Process analysis,
Technologies: Sharepoint 2010
Business Analyst / Software Asset Management
Siemens - Corporate IT
2012-01 - 2013-01
Project:
Software Asset Review. Work process consultant for software asset management and change management of the process in in Denmark as part of the worlds' largest software asset management program.
• Documenting processes around software asset management.
• Developing model for improved efficiency and risk mitigation regarding software asset management to be used in Nordic Region.
• Communication and stakeholder management of software users, the "cluster" in United Kingdom and procurement department.
• Communication plan to stakeholders in procurement, IT and end users (all 1.200 employees).
• Bug finding in Enterprise Software Asset Management System (Flexnet from Flexera).
• Integrating data from ERP system (SAP) to create overview of current status on licensing.
• Research on software licensing policies.
• Training planning and handover to new project manager.
Methods: Business Analysis, software asset management
Technologies: Flexnet, Flexera, SAP, Excel, Sharepoint 2010
Software Asset Review. Work process consultant for software asset management and change management of the process in in Denmark as part of the worlds' largest software asset management program.
• Documenting processes around software asset management.
• Developing model for improved efficiency and risk mitigation regarding software asset management to be used in Nordic Region.
• Communication and stakeholder management of software users, the "cluster" in United Kingdom and procurement department.
• Communication plan to stakeholders in procurement, IT and end users (all 1.200 employees).
• Bug finding in Enterprise Software Asset Management System (Flexnet from Flexera).
• Integrating data from ERP system (SAP) to create overview of current status on licensing.
• Research on software licensing policies.
• Training planning and handover to new project manager.
Methods: Business Analysis, software asset management
Technologies: Flexnet, Flexera, SAP, Excel, Sharepoint 2010
Project Manager/ Business Analyst
Kraft Foods (currently Mondeléz) - European Head Office in Zürich
2012-01 - 2012-01
Project:
HR Intranet re-launch. Deadline critical project for migrating to a new HR Intranet for 16.000 employees. The project was in a critical situation and had to be re-planned and technical approach adjusted to meet business goals.
• International steering committee (facilitating decisions, reporting, issues and proposals for improvements).
• The project group had 3 full time employees and 10 part time employees across 6 countries.
• Re-planning of both timetable, tasks, technology and progress management.
• Stakeholder Management of 35 key stakeholders across 10 countries.
• Risk Management / risk analysis.
• Communication strategy for launch.
• Analysis and implementation of proactive reporting and governance.
• Technical research on customer implementation of Sharepoint and Sharepoint Search.
• Prototyping - technical and design, GUI, user tests, technical tests.
• Technical project management ("Hands on" coordination with technical team) in UK and US.
• Coaching, mentoring and training of employees.
• Documentation, proactive and efficient governance-processes and knowledge management.
Methods: Prototyping, progress management, risk management
Technologies: Sharepoint 2010, Excel Pivot (advanced)
HR Intranet re-launch. Deadline critical project for migrating to a new HR Intranet for 16.000 employees. The project was in a critical situation and had to be re-planned and technical approach adjusted to meet business goals.
• International steering committee (facilitating decisions, reporting, issues and proposals for improvements).
• The project group had 3 full time employees and 10 part time employees across 6 countries.
• Re-planning of both timetable, tasks, technology and progress management.
• Stakeholder Management of 35 key stakeholders across 10 countries.
• Risk Management / risk analysis.
• Communication strategy for launch.
• Analysis and implementation of proactive reporting and governance.
• Technical research on customer implementation of Sharepoint and Sharepoint Search.
• Prototyping - technical and design, GUI, user tests, technical tests.
• Technical project management ("Hands on" coordination with technical team) in UK and US.
• Coaching, mentoring and training of employees.
• Documentation, proactive and efficient governance-processes and knowledge management.
Methods: Prototyping, progress management, risk management
Technologies: Sharepoint 2010, Excel Pivot (advanced)
Project Manager / Change Manager
Siemens Flow Instruments (Nordborg)
2011-01 - 2012-01
Project:
Flow Instruments HR Payroll carve in. Project manager and change manager of critical integration of payroll system of 200 employees into a system with 1.500 employees (Lessor) that also integrated with ERP (SAP). The project team consisted of 7 members distributed on 4 HR employees across two locations and to vendors (ATOS and Lessor), and a steering committee.
• Steering committee (facilitating meeting, agenda, proposals, progress management, risk management etc..).
• Revision of plans, follow up on estimates, progress management and risk analysis.
• Impact analysis and training material and setup of support structure for managers and employees.
• Ensuring that critical tests were conducted with and documented and integration with ERP system works.
• Change management of in payroll department and documentation of work processes.
• Stakeholder Management of deliveries, work assignments and work processes in the newly merged department.
• Communication strategy plan coordinated with HR Communication, internal communication and local communication department.
• Vendor management.
• Ensuring sharing of knowledge and training (Knowledge Management) and developing governance model (work processes and Knowledge Management).
Methods: Planning, Risk management, Progress management
Technologies: Lessor, SAP Payroll
Flow Instruments HR Payroll carve in. Project manager and change manager of critical integration of payroll system of 200 employees into a system with 1.500 employees (Lessor) that also integrated with ERP (SAP). The project team consisted of 7 members distributed on 4 HR employees across two locations and to vendors (ATOS and Lessor), and a steering committee.
• Steering committee (facilitating meeting, agenda, proposals, progress management, risk management etc..).
• Revision of plans, follow up on estimates, progress management and risk analysis.
• Impact analysis and training material and setup of support structure for managers and employees.
• Ensuring that critical tests were conducted with and documented and integration with ERP system works.
• Change management of in payroll department and documentation of work processes.
• Stakeholder Management of deliveries, work assignments and work processes in the newly merged department.
• Communication strategy plan coordinated with HR Communication, internal communication and local communication department.
• Vendor management.
• Ensuring sharing of knowledge and training (Knowledge Management) and developing governance model (work processes and Knowledge Management).
Methods: Planning, Risk management, Progress management
Technologies: Lessor, SAP Payroll
Business Analyst
Siemens - Business Learning
2012-01 - 2012-01
Project:
Sharepoint Site Admin Training. Development and conduction of training in SharePoint for key stakeholders as part of Business Learning departments' strategy.
• Development of course content and material in collaboration with Senior Learning Consultants.
• Team Sites, lists, Excel - how to use data from existing ERP (SAP).
• Alerts & Outlook.
• Best practice managing user access & governance.
• Agile methods: Prototyping in the course ("Extreme Programming light").
• Follow up on miscellaneous questions from users distributed in the organization.
• Make proposal for how to create knowledge sharing across the organization.
• Advising on work processes and knowledge management can be used more.
Methods: Teaching, Knowledge Management
Technologies: Sharepoint 2010
Sharepoint Site Admin Training. Development and conduction of training in SharePoint for key stakeholders as part of Business Learning departments' strategy.
• Development of course content and material in collaboration with Senior Learning Consultants.
• Team Sites, lists, Excel - how to use data from existing ERP (SAP).
• Alerts & Outlook.
• Best practice managing user access & governance.
• Agile methods: Prototyping in the course ("Extreme Programming light").
• Follow up on miscellaneous questions from users distributed in the organization.
• Make proposal for how to create knowledge sharing across the organization.
• Advising on work processes and knowledge management can be used more.
Methods: Teaching, Knowledge Management
Technologies: Sharepoint 2010
Project Manager
Siemens - HR (Brande & Ballerup)
2011-01 - 2011-01
Project:
HR Intranet. Project management and change management of migration and integration of HR intranet for knowledge management and of 100 employees across 7 departments and 4 locations. Part of the project was to ensure stable data integration into SAP and SAP-integrated solutions.
• Steering committee (agenda, proposals, reporting of progress, etc..).
• Requirement analysis and documentation.
• Estimation, planning, progress management, impact analysis, risk analysis and risk management.
• Stakeholder analysis, communication strategy, and change management relating to merger of departments, new technology and new work processes.
• Training of 8 "site owner" and a "site collection administrator".
• Communication plan using user test and prototyping (agile methods).
• Presentation and training for 100 employees.
• Governance model and knowledge management.
• Technical project management ("Hands on").
• Migration of data in SharePoint, document management and moving of 6.000 employee folders.
• Security issues and technical problems with vendor (support in Germany/Ukraine/Denmark).
• Optimization of work processes around document management. '
• Developing User access management concept (a very "political" task requiring stakeholder management).
Methods: Project Planning, Risk Management, Business Analysis
Technologies: Sharepoint 2010
HR Intranet. Project management and change management of migration and integration of HR intranet for knowledge management and of 100 employees across 7 departments and 4 locations. Part of the project was to ensure stable data integration into SAP and SAP-integrated solutions.
• Steering committee (agenda, proposals, reporting of progress, etc..).
• Requirement analysis and documentation.
• Estimation, planning, progress management, impact analysis, risk analysis and risk management.
• Stakeholder analysis, communication strategy, and change management relating to merger of departments, new technology and new work processes.
• Training of 8 "site owner" and a "site collection administrator".
• Communication plan using user test and prototyping (agile methods).
• Presentation and training for 100 employees.
• Governance model and knowledge management.
• Technical project management ("Hands on").
• Migration of data in SharePoint, document management and moving of 6.000 employee folders.
• Security issues and technical problems with vendor (support in Germany/Ukraine/Denmark).
• Optimization of work processes around document management. '
• Developing User access management concept (a very "political" task requiring stakeholder management).
Methods: Project Planning, Risk Management, Business Analysis
Technologies: Sharepoint 2010
Business Analyst
Siemens - HR & Finance
2008-01 - 2010-01
Project:
Various assignments in HR and Finance in primarily in Siemens IT Solution & Services (currently ATOS).
• Managed payment of annual bonuses in coordination with managers and finance.
• Analysis and requirement specification of system to handle employee bonus process.
• Development and reporting of HR KPI's.
• 1.200 new contracts in three locations (Taastrup, Ballerup and Helsingør).
Methods: Requirement analysis
Technologies: SAP HCM/HR, Excel, Word
Various assignments in HR and Finance in primarily in Siemens IT Solution & Services (currently ATOS).
• Managed payment of annual bonuses in coordination with managers and finance.
• Analysis and requirement specification of system to handle employee bonus process.
• Development and reporting of HR KPI's.
• 1.200 new contracts in three locations (Taastrup, Ballerup and Helsingør).
Methods: Requirement analysis
Technologies: SAP HCM/HR, Excel, Word
Co-Founding Partner / Product Manager
MinReklame
2001-01 - 2007-01
Project:
Co-founded the company which sold digital distribution of circulars (husstandsomdelte tilbudsaviser) to the Danish retail chains. The company was sold to Søndagsavisen/North Zone Media and still exists today under the name minetilbud.dk.
• Strategy, competition analysis and business model.
• Establishing professional board of directors and resulting change management in organization.
• Negotiation with prospective buyers of the company and sale of the company
• Personnel management of 5 employees.
• Stakeholder management of clients, owners (very challenging), potential buyers and board of directors.
• Product development and marketing of online marketing ("digital distribution of circulars") and specialized hosting services.
• Development of sales material and sales strategy, B2B sales of online marketing and specialized hosting services.
• Operation, optimization of work processes, risk analysis, risk management of conversions of .pdf files and distribution of 1 million email newsletters per month.
• Project management and technical project management of specialized hosting solution and system for internal operations.
• Project planning (agile), budgeting, estimations and progress management of IT deliverables.
Methods:
Project Management, Progress management, Risk Management, Process Optimization, Stakeholder Management, Proof of Concept, Extreme Programming, Prototyping
Technologies: PHP, MySQL, HTML, PDF, Microsoft Office
Co-founded the company which sold digital distribution of circulars (husstandsomdelte tilbudsaviser) to the Danish retail chains. The company was sold to Søndagsavisen/North Zone Media and still exists today under the name minetilbud.dk.
• Strategy, competition analysis and business model.
• Establishing professional board of directors and resulting change management in organization.
• Negotiation with prospective buyers of the company and sale of the company
• Personnel management of 5 employees.
• Stakeholder management of clients, owners (very challenging), potential buyers and board of directors.
• Product development and marketing of online marketing ("digital distribution of circulars") and specialized hosting services.
• Development of sales material and sales strategy, B2B sales of online marketing and specialized hosting services.
• Operation, optimization of work processes, risk analysis, risk management of conversions of .pdf files and distribution of 1 million email newsletters per month.
• Project management and technical project management of specialized hosting solution and system for internal operations.
• Project planning (agile), budgeting, estimations and progress management of IT deliverables.
Methods:
Project Management, Progress management, Risk Management, Process Optimization, Stakeholder Management, Proof of Concept, Extreme Programming, Prototyping
Technologies: PHP, MySQL, HTML, PDF, Microsoft Office
Academic Background
Master of Science in Software Development (Cand.it)
IT University of Copenhagen
2001-01 - 2005-01
Bachelor in Psychology (Bach.psych)
Roskilde University
1998-01 - 2001-01
Certifications
Agile Certified Practitioner (PMI-ACP)
2019-10
Organizational Change Management/OCM (Prosci/ADKAR)
Scrum Master
Turesensgade 14, 3.th
1368 København K
linkedin.com/in/nielsgrau
Prosci Change Management Practitioner (ADKAR) (Organizational Change Management)
Prince2 Foundation (Project Management framework)