User Access Coordinator - Chicago, IL

RESPONSIBILITIES
Process and Access Request Audits

• Obtain and validate user data for quarterly User Access Reviews. Work closely with Operational Risk Control, Local Information Security Officer and line managers to perform user access reviews and protect AACC from the risk of unauthorized access and meet audit requirements.
• Ensure completeness and quality of access control audit evidence.

Policy Adherence

• Help to Maintain & enhance role-based access requirements for the firm.
• Act as subject matter expert for access management processes to drive and ensure consistent access fulfillment.

Collaboration

• Participate in long-term initiatives to automate Access Requests and Fulfillment in global enterprise Identity and Access Management (IAM) tool SailPoint.
• Keep management informed of ongoing activities.
• Educate staff on processes for Access Management where needed.
   

Issue and Incident Management

• Identify issues with system access in accordance with access policies.
   

Continuous improvement

• Continuously monitor the Access Management processes and consistently drive improvement opportunities.

PERSONAL QUALIFICATIONS

• Bachelor's degree or equivalent degree/experience
• Strong Administrative & EXCEL Skills required
• Strong attention to detail & documentation required
• Experience working in a regulated and/or financial and/or IT industry a plus
• Demonstrated ability to create clear & concise documentation
• Able to collaborate with diverse teams and staff of all levels
• Strong communication skills and ability to communicate effectively with all levels of an organization, including ability to tailor communication to audience for maximum results
• Able to work independently

TECHNICAL REQUIREMENTS

• Proficient with Microsoft office and working with detailed data sets (PowerPoint, Excel, Word)
• Experience with Atlassian wiki tools a plus
• Experience with JIRA a plus
• Experience with SailPoint a plus