Technical Delivery Manager Castel Maggiore, Metropolitan City of Bologna, Italy

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(Uppdaterat 2020-08-23)

Technical Delivery Manager

Castel Maggiore, Metropolitan City of Bologna, Italy

Modersmål Italian, English

  • iT infrastructure
  • Service management
  • Itil

Kompetenser (19)

ITIL

System Administration

SERVICE DESK

SELF MOTIVATED

HEALTHCARE

BEST PRACTICES

CSI

MAINTENANCE

INTEGRATOR

INTEGRATION

Active Directory

DOCUMENTATION

Network Administration

MS EXCHANGE

MENTORING

SUPPLIER MANAGEMENT

BRIDGES

LIAISON

EXCHANGE

Sammanfattning

A multi-skilled IT manager with good all-round supervisory and technical
expertise. Very capable and professional with five years of valuable
experience in managing and improving support organisations and
technical delivery to improve companies and customer success.

Professionell bakgrund

Support Manager

2017-01 - Pågående

IT Service Management (ITIL)
Technical Delivery Manager
Support and Technical

2020-01 - Pågående

Delivery Manager Current InterSystems - Milan Office (Italy)
Managing the design, development, integration, testing and
• Saronno (MI), Italy implementation of technical solutions
Pro-actively planning for the technical demands of projects and
• +39 375 6337155 oversee estimates
• lpoggio@gmail.com Supervising technical resources
Interacting with other departments
Leading regional and international improvement initiatives
Areas of Expertise
Act as a liaison
InterSystems

2020-01 - 2020-01

Windsor (UK)
IT Management Managed day-to-day functions of the Support team
IT HealthCare Act as an escalation point for the regional Service Desk and Support
IT Infrastructures teams
Application Development and Act as a liaison between the Support team and the other departments
Integration Provided technical leadership in a constructive and improvement
culture
Improved Service Quality through the increased adoption of ITIL

Akademisk bakgrund

High School Diploma

2020-08 - 2020-08

Certifikat

Certificate and Courses

Kontakta konsult

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