Kan vara tillgänglig
(Uppdaterat 2023-06-08)System Specialist, Admin & Process Dev.
Helsinki, Suomi
Modersmål Finnish, Flytande English
- Järjestelmätuki- ja kehitystoimenpiteiden suunittelu ja toteutus
- Application Lifecycle Management (ALM)
- IT-palveluiden käyttöönotto-ja ylläpitotehtävät
Kompetenser (24)
Cashiering
Incident Management
PROCESS DEVELOPMENT
Jira
CUSTOMER SERVICE ORIENTED
Application Support
crowd
CUSTOMER SERVICE
UX
TESTING
Confluence
aUTHORIZATION
TECHNICAL SUPPORT
Excel
USER EXPERIENCE DESIGN
EMPLOYEE RESOURCE GROUP
RETAIL
SAP
LOGISTICS
ERP
MFA
RETAIL MARKETING
UX/UI
ITIL
Sammanfattning
Former SAP Consultant, Incident Manager and Delivery Management Assistant.
Currently working as a System Administrator. My core skills include e.g. System updates & testing (Test&Prod) Technical Support within SLA's, ALM, User Authorization, UI/UX and Process Development with deep-self-driven mindset.
Products/tools used in current position: ticketing tools, JiraSD, Jira, Confluence, Crowd (IdM), Microsoft 365 tools (Excel, Word, PP),
Professionell bakgrund
2021-08 - Pågående
2019-04 - 2021-06
2016-01 - 2019-01
2017-06 - 2017-08
Akademisk bakgrund
2016-01 - 2019-01
2018-01 - 2018-01
2009-01 - 2012-01