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(Uppdaterat 2022-03-15)Senior UX konsulent
København, Denmark
Modersmål Danish, English, Nybörjare German
- +10 års erfaring som UX design
- Strategisk og pragmatisk tilgang til UX
- Stor erfaring med design af enterprise systemer
Kompetenser (13)
Agile
USER EXPERIENCE DESIGN
User test
UX design
INFORMATION ARCHITECTURE
PROTOTYPING
Axure
Figma
wireframing
Senior
USER EXPERIENCE
Research
INTERACTION DESIGN
Sammanfattning
Senior UX designer with +10 years experience from customers such as Maersk, Ørsted, Novo Nordisk, Rockwool and Telia, most recently from 3 years of designing enterprise applications for Maersk.
A strong believer in Design Thinking and a lean and pragmatic approach to UX design. With a strategic mindset never missing the long term vision, and a keen focus on how to get there in pragmatic incremental steps.
Extensive experience in UX research and design, with a large toolbox of qualitative and quantitative research methods, as well as wireframing, prototyping and visualisation skills.
Professionell bakgrund
UX consultant
Self-employed
2016-12 - Pågående
Doing product design and UX on a freelance basis, covering all aspects on all digital platforms from wireframing, prototyping and information architecture to customer experience research and service design. Clients include Maersk, Rockwool Group, Novo Nordisk, DONG Energy and ISS.
My work includes • Strategic counselling and research on user experience and customer experience • Enterprise User Experience • Concept development • Interaction design • Customer journey mapping
My work includes • Strategic counselling and research on user experience and customer experience • Enterprise User Experience • Concept development • Interaction design • Customer journey mapping
Supply Chain Management / UX consultant (freelance)
Maersk A/S
2021-03 - 2021-12
UX lead on the design of Maersk's supply chain management platform. Part of a team transforming a loosely coupled set of tools and manual processes into a coherent and seamless platform for external customers and internal service agents for managing customer's supply chains.
My work included • Concept development • UX strategy on a progressive user-centric platform transformation • Research on external and internal user needs • High level platform design
My work included • Concept development • UX strategy on a progressive user-centric platform transformation • Research on external and internal user needs • High level platform design
Fleet operations / UX consultant (freelance)
Maersk A/S
2018-04 - 2020-04
Product design and UX lead on multiple internal web-based applications for managing and visualizing the complex data patterns in Maersk's fleet optimization data.
My work included • Designing applications used for forecasting demand/supply and logistics related to shipping • Optimizing workflows for vessel deployment and route planning • Designing mobile application for field data collection • Research on external and internal user needs
My work included • Designing applications used for forecasting demand/supply and logistics related to shipping • Optimizing workflows for vessel deployment and route planning • Designing mobile application for field data collection • Research on external and internal user needs
UX consultant (freelance)
ROCKWOOL International A/S
2017-04 - 2017-10
Lead UX on the digital transformation of ROCKWOOL International A/S, including redesigns of global group and brand websites.
My work included • Redesign of all of ROCKWOOLs websites for complex product presentations • Concept development • Interaction design, from sketches and wireframes to high fidelity prototypes • User-testing • Facilitating workshops with stakeholders • Information Architecture
My work included • Redesign of all of ROCKWOOLs websites for complex product presentations • Concept development • Interaction design, from sketches and wireframes to high fidelity prototypes • User-testing • Facilitating workshops with stakeholders • Information Architecture
Owner
Jacobi Labs
2015-10 - 2016-12
Together with a partner, I started a dedicated Product design and UX agency, helping organizations drive business through the design and optimization of digital products and services. In this period, we worked mainly for DONG Energy, Novo Nordisk and NiceLabel.
My work included • Strategic counselling and research on user experience and customer experience • Information Architecture • Concept development • Intranet optimization • Interaction design, from sketches and wireframes to high fidelity prototypes.
• Customer journey mapping
My work included • Strategic counselling and research on user experience and customer experience • Information Architecture • Concept development • Intranet optimization • Interaction design, from sketches and wireframes to high fidelity prototypes.
• Customer journey mapping
UX consultant (freelance)
Telia Danmark / UX
2015-01 - 2015-09
UX lead on redesigning and consolidating a website distributed over multiple different platforms onto one single EPiserver solution, including • Consumer website • Business website • e-commerce solution
UX consultant
Valtech Danmark
2011-09 - 2015-01
Designing and optimizing digital solutions for larger Danish and international clients including Bayer Crop Science, Jabra, Novo Nordisk and Coloplast.
My work included • Strategic counselling on user experience, customer experience, lead nurturing and content marketing.
• Concept development.
• Interaction design, from sketches and wireframes to high fidelity prototypes.
• Optimization of websites, increasing conversions and lead generation.
• Facilitating workshops with stakeholders: Identifying target groups, defining KPIs, mapping customer journeys etc.
• Writing specifications, user stories, and prioritizing backlog based on business KPIs.
My work included • Strategic counselling on user experience, customer experience, lead nurturing and content marketing.
• Concept development.
• Interaction design, from sketches and wireframes to high fidelity prototypes.
• Optimization of websites, increasing conversions and lead generation.
• Facilitating workshops with stakeholders: Identifying target groups, defining KPIs, mapping customer journeys etc.
• Writing specifications, user stories, and prioritizing backlog based on business KPIs.
Freelance Consultant
Self-Employed
1999-02 - 2011-09
Design and development of websites and web-apps for mainly Danish clients.
Clients include • TDC • Ogilvy Interactive / Ogilvy & Mather / Ogilvy One • Storebælt A/S • Royal Unibrew • SAS UX design Work included • UX design • Interaction design • Frontend and backend development • Usability analysis • A/B testing
Clients include • TDC • Ogilvy Interactive / Ogilvy & Mather / Ogilvy One • Storebælt A/S • Royal Unibrew • SAS UX design Work included • UX design • Interaction design • Frontend and backend development • Usability analysis • A/B testing
Web developer
OgilvyInteractive Denmark / Web
1996-01 - 1999-01
Full responsibility of all technical development and applications.
Customers include • IBM • Lotus Software • Stimorol • A/S Storebælt • Kilroy Travels.
Customers include • IBM • Lotus Software • Stimorol • A/S Storebælt • Kilroy Travels.
Final Artist
Ogilvy & Mather Denmark
1995-06 - 1996-01
Initiated the company's interest for internet and new media. Result: One year later, the company opened the branch Ogilvy Interactive Denmark.
Akademisk bakgrund
BA, Humanistisk Informatik
Aalborg Universitet
2000-01 - 2003-01