President and Consultant
Two Abigail Consulting Inc
2016-06 - Pågående
* Program, Product and Project Management, Agile Coaching * Created mobile rewards app for startup focused on automotive service * Instituted ERP and Supply Chain at a health and wellness company * Delivered program management for a major health insurer
Chief Product Officer
Community Wellness Technology, Inc
2020-03 - 2023-02
(Remote) * Led a small offshore team to build (0-1 and 1-2) a world class digital telehealth platform with a CRM subsystem that helped thousands of Medicare eligible patients with chronic illnesses * Deployed branded native apps (iOS and Android) to capture and analyze vital signs and send patient reminders for medications, conduct video and audio encounters, create care plans * Automated sensor ordering process via Shopify shortening the order-delivery process to 2-3 days * Established partnerships with UI/UX, Online Pharma, Identity Verification, Offshore Developers, Supply Chain which shortened the development cycle by years * Integrated symptom and disease surveys into mobile apps for precision care formulation * Established analytics and reports subsystems as a secondary revenue stream * Implemented patient education, achievement badges and rewards for patient motivation * Developed roadmap for Substance Abuse Disorder (SUD) and Medication Assisted Therapy (MAT)
Senior Agile Program Manager (C2C Contract)
Blue Cross Blue Shield of Massachusetts
2019-03 - 2019-09
(Onsite) * Managed Agile Development Process for 4 teams creating enterprise analytics platform * Created innovative Sprint scorecard and assessment process for continuous improvement * Created and presented bi-weekly progress reports to the CIO * Trained all product owners in Agile principles and responsibilities
Chief Strategy Officer
(Onsite) * Leveraged mobile test prep platform (SAT/ACT/GMAT/GRE/LSAT) for lead generation to generate secondary revenue stream from university partnerships * Assisted with product feature definition (demographic and contact capture) for monetization of students
Director of PMO and QA
Charles River Development (State Street)
2012-12 - 2015-12
(Onsite) * Rewrote and implemented a complete end to end Agile SDLC across 35 Scrum teams * Using co-op CE/CS students, created business intelligence dashboards to visualize the release readiness across 6 product lines in a common trading and portfolio management platform * Facilitated 12 executive product and engineering directors in product portfolio management process resulting in shorter lead times and faster time-to-market * Hired Agile Coach and created innovative assessment regimen and scorecards for continuous improvement
Vice President of Product Management
HotChalk Inc
2011-04 - 2012-12
(Remote) * Created enrollment platform with call center and lead generation integration that delivered thousands of online masters and EdD degrees * Implemented Agile / Kanban process and managed offshore development team shortening release cycles to 2 weeks and increasing key feature development * Chaired cross-functional multi-location Yield Improvement Team that increased enrollments 300% in a year
Chief Product Officer and Founder
Venalytica, Inc
2007-11 - 2010-12
* Created and marketed innovative predictive analytics engine (Big Data) to directly engage shoppers and increase conversions at point of sale * Finalist in multiple angel investment competitions and competed in inaugural MassChallenge * Integrated prototype with BestBuy product catalog for laptop computer selection * Hired financial, sales and engineering staff to build and market 0-1 product
Director of Product Management
ClearStory Systems Inc
2006-10 - 2007-10
* Wrote PRD for next generation Digital Asset Management (DAM) platform * Assumed Lead Product Owner role in Agile Development Process * Updated and prioritized JIRA priorities * Created specifications for Adobe Creative Suite add-ons and tested POC's * Conducted formal companywide assessment of company processes for CEO
Vice President of Product Management
HotChalk Inc
2004-04 - 2006-10
(Remote) * Created initial roadmap, specifications and patents and released one of the first freemium SaaS K12 LMS adopted by hundreds of thousands of classrooms * Nurtured initial school partnerships through pilot program * Wrote and filed 4 patents
Vice President of Product Management
ProductFactory, Inc
2000-02 - 2004-03
* Created (0-1) an Internet-only Product Portfolio Management suite used by Fortune 50 * Planned and supported pilot programs by referenceable early adopters in defense and aerospace, automotive supply chain, and power cells * Delivered white label version to Agile Software Corp. resulting in acquisition
Senior Consultant
Meritus Consulting Services (IBM)
1995-08 - 1999-01
* As Certified Six Sigma Master Black Belt, trained dozens of teams and hundreds of employees in Six Sigma, DMAIC and Lean at several divisions of GE Capital * Implemented global product development processes at Ford, Visteon, and TRW in automotive resulting in improved time-to-market * Performed statistical Design of Experiments on powder coat and steel punch lines at United Fixtures and Corning Glass resulting in millions in savings
Program Manager
NESP PMO
1992-08 - 1995-08
* Managed Navy EHF Satcom (NESP) manufacturing program of 160MM annual * Resolved roadblocks to enable on-time delivery and avoidance of late fees * Revised radome specification to loosen a requirement that was holding up deliveries * Implemented statistical controls for better quality at major subcontractor