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(Uppdaterat 2023-05-18)

Agil Coach

Göteborg, Sverige

Modersmål Svenska, English, Nybörjare German, Nybörjare Chinese

Ledarskapscoach
Agil Coach
Produktledning

Kontrakt

Kompetenser (10)

PRODUKTLEDNING

Scrum

COACHING

MENTOR

Coachande ledarskap

Agile

Kanban

SAFe

AFTERMARKET

NEXUS

Sammanfattning

Henrik Zätterman

Henrik is an enthusiastic and engaging individual who loves building
organisations where people experience joy and satisfaction at work.

I AM
● Certified Scrum Master, Product Owner, and Agile Coach.
● Trainer, facilitator, and coach at ProAgile with focus on leadership.
● Accredited by ICAgile as trainer and certifier of agile coaches through the
course Professional Agile Coach - ICP-ACC

I HAVE
● 25 years of work experience developing both products and organisations.
● Worked as engineering manager/VP of Engineering in a product company,
consultant manager and leader in voluntary organisations.
● Worked with development of leaders, leadership teams, and boards since
2008.
● Experience from working with large organisations implementing scaling
frameworks like SAFe, LeSS, Nexus eller Scrum@Scale as well as small
start-ups.
● Worked with agility in organisations not developing software.
● Hands on experience as Product Owner, Scrum Master, Manager, and
working as part of a team.
● Professional coach certification (International Coaching Federation)

I CAN

● Coach individuals in transitions to new roles or new situations.

● Train, mentor and coach in agila principals, techniques and frameworks.

● Mediate conflicts to reach agreements.

● Switch between coach, teacher, and mentor depending on the need

SUMMARY

Product Owner - 8 years

Team coach - 15 years

Leadership coach - 13 years

Mentor, coach, teacher &
facilitator

Technical background

DISTICTIONS

CSM

CSPO

CSP(SM&PO)

ICP-ACC

ICP-ATF

ICF ACC certification

Professionell bakgrund

Agile coach

Volvo Cars AB

2018-01 - 2020-01

The assignment was to support the aftermarket organisation through their agile transformation journey. This included: ● Coaching and training the following individuals in the transition to new roles and responsibilities ○ Product owners ○ Scrum masters ○ Release train engineers ○ Leaders/Managers ● Facilitate meetings in the new organisations ● Together with the teams develop new ways of working ● Together with the teams create team visions ● Together with the product owners create product visions and strategies ● Coach leaders who ended up in the crossfire between higher management and the teams The list above is an extract of relevant experiences. A complete list is delivered on request.

Vice President of Engineering/Engineering manager

SpeedLedger

2018-01 - 2019-01

The focus of the VP of Engineering at SpeedLedger is to build people & teams, and to provide vision & strategies for the product. This includes ensuring that people grow as individuals and as professionals, that the department has clear and common goals and that they have the tools needed to reach the goals.
Tools, in this case, include software and hardware as well as the personal skills, motivation, manpower and ways of working.
The role initially reported to a Head of Product Development which had the strategic responsibility for the development and the product but in spring 2019 that responsibility was moved to the VP of Engineering as well.

Product Owner

TeliaSonera

2011-01 - 2013-01

Customer support and the end customers use the diƦerent views of the same information to register orders, support cases and administrate the end customer's subscriptions.
The product goal for the period was to improve end customer satisfaction, shorten the turnaround time for fault reports, improve the flow of information from the person creating the report to the person solving it and improve the handling of the end customer's contact points.
The assignment included negotiating, procuring and securing deliveries from subcontractors

Akademisk bakgrund

Elektroteknik

Chalmers

1993-08 - 1998-12

Certifikat

Certified Scrum Product Owner

2015-05

Certified Scrum Master

2012-01

Certified Scrum Professional - Scrum Master

2015-09

Certified Scrum Professional - Product Owner

2015-09

Certified Agile Coach

2020-10

Certified Facilitator

2021-10

Diplomerad Avancerad Coach

2022-02

Diplomerad Ledarskapscoach