Updated: 2023-09-12

Deskside Support Illinois State

Elk Grove Village, IL, USA

  • Publisert 5 år siden
  • Engelsk
  • Forventet startdato: ASAP

Assignment Details

Responsibilities



- Team will consist of 1 network admin and this role will report directly to the VP of IT

- Use remote monitoring & support software to support local team and 1 remote office

- Troubleshoot any problem to identify the root cause while communicating the problem identified verbally to assist the end user. Create notes that are clear and concise while explaining these technical issues to the non-technical users.

- This role may be involved with recent software upgrades managed by the Network Admin

- As the point of contact to the customer, you will ensure the user is communicated to often and they know what is happening.

- Special projects will be required in addition to normal activities.


Qualifications
 

  • Bachelor's Degree or equivalent work experience required.
  • Customer service experience
  • O365, Exchange, Windows 10 and Active Directory experience

 

Skills

 

  • Deskside support experience
  • Ticketing experience

Overview

Plassering Elk Grove Village, IL, USA
Arbeidsmengde 40 Timer/uke , 100% på stedet
Forventet startdato ASAP
Forventet sluttdato Åpen
Nødvendige språk Engelsk
Nødvendige ferdigheter Active Directory, O365, Windows 10

Oppgaven er avsluttet

Denne oppgaven er stengt fra 2019-12-09 og aksepterer ikke lenger søkere. Opprett en konto for å være den første til å vite når en lignende eller andre relevante oppgaver legges ut på Onsiter.

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