Solutions Architect Oslo, Norway

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Solutions Architect

Oslo, Norway

Innfødt Norwegian, Russian, Flytende English

  • Microsoft Dynamics 365
  • Microsoft Power BI
  • Microsoft Power Platform

Ferdigheter (21)

BUSINESS REQUIREMENTS

ARCHITECTURE

RELATIONSHIP MANAGEMENT

CUSTOMER SUPPORT

SELF MOTIVATED

CUSTOMER SERVICE ORIENTED

CONTINUOUS IMPROVEMENT

CUSTOMER SERVICE

CRM

CUSTOMER RELATIONSHIP MANAGEMENT

DYNAMICS CRM

MICROSOFT DYNAMICS CRM

BI

Business Intelligence

REAL TIME

OPTIMIZATION

DOCUMENTATION

RETAIL SALES

DYNAMICS

MICROSOFT DYNAMICS

TRANSLATE

Arbeidserfaring

Solutions Architect
Sopra Steria

2018-02 - Nåværende

Sopra Steria (02.2018 -) - Solutions Architect
- Helping Sopra Steria to set up Dynamics 365 practice
- Recruitment
- Opportunity Scoping, Demos, & Closure
- Digitalization roadmaps
- Preparing requirements following meetings and input from the clients
- Led the efforts to organize design and architecture sessions with the clients
- Performed gap analysis and translate business requirements into application functional requirements
Senior CRM consultant
ProsessPilotene AS

2016-02 - 2018-02

ProsessPilotene AS (02.2016 - 02.2018) - Senior CRM consultant
- Lead the efforts to organize design and architecture sessions with the clients
- Perform gap analysis and translate business requirements into application functional requirements
- Designed and customized solutions as per requirements using custom forms, views, entities, relationships, JavaScript events
- Integrated CRM with SharePoint and various 3rd party ISV solutions.
- Developed Custom Reports using Power BI
- Developed Custom Dashboards to communicate information efficiently and in real time
- Conducted pre sales meetings and demos travelling to client sites.
- Conducted training for end users as well as system administrators
Solution Developer
Avanade Norway

2013-10 - 2016-01

employee

Avanade Norway (10.2013 - 01.2016) - Solution Developer
- Generated documentation of the customer requirements and project plan
- Conducted workshops to develop business requirements; create demonstrations to provide proof of concept
- Designed and developed CRM solutions with Dynamics CRM Microsoft
- Integrated CRM with SharePoint and various 3rd party ISV solutions.
- Led training and education sessions for the stakeholders of the customer enterprise (training material, guide and presentations)
Part time work along university studies

2009-01 - 2013-01

Akademisk bakgrunn

NTNU - Norwegian University of Science and Technology
NTNU - Norwegian University of Science and Technology

2020-01 - 2017-01

Microsoft University
Microsoft University

2020-01 - 2013-08

Bachelor
BI Norwegian Business School

2009-01 - 2013-01

Bergen Katedralskole
Bergen Katedralskole

2006-01 - 2009-01

Sertifiseringer

Microsoft Certified
Certified Solutions Expert
MCSE
MCPS
Microsoft Certified Professional
Certified
Name Year
Microsoft Certified: Azure Fundamentals
718: Microsoft Dynamics 365 for Customer Service
716: Microsoft Dynamics 365 Customization and Configuration
715: Microsoft Dynamics 365 customer engagement Online Deployment
MB2-711: Microsoft Dynamics CRM 2016 Installation 08.2017
MB2-712: Microsoft Dynamics CRM 2016 Customization and configuration 10.2016
MB2-700: Microsoft Dynamics CRM 2013 Applications 02.2015
MB2-703: Microsoft Dynamics CRM 2013 Customization and configuration 06.2014
MB2-868: Microsoft Dynamics CRM 2011 applications 09.2013
MB2-866: Microsoft Dynamics CRM 2011 Customization and Configuration 09.2013

Kontakt konsulent

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