Scrum Master, Agile Coach Niederlande

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Scrum Master, Agile Coach

Niederlande

Innfødt Dutch, English, German

  • International Einsetzbar
  • Dreisprachig
  • 17+ Jahre Erfahrung als Agile Coach und Scrum Master
Kontakt

Ferdigheter (31)

COOKING

Kanban

CLAIMS

MENTORING

CHIEF INFORMATION OFFICER

COACHING

REINSURANCE

Scrum

CONTINUOUS IMPROVEMENT

E-LEARNING

Portfolio Management

PMO

SALES MANAGER

MS OFFICE

GOVERNANCE

SALES AGENTS

WORKFLOW

Marketing

HR

CRM

SATISFACTION

INTEGRATION

SALES PLANS

COLLECTIONS

CREDIT ISSUES

PREMIER

CLOSING

PCI

MORTGAGE

INTEGRATOR

LOANS

Oppsummering

mborchers@larensa.com

+31 651 59 29 90
Empathic Servant Leader and change catalyst, guiding organizations in value
driven Agile adoption. Pragmatic Agile Coach energizing people, empowering Bilthoven, The Netherlands
teams and building self-organized businesses. Tactful Professional Scrum Master
daring to be disruptive, yet resourceful in removing impediments. linkedin.com/in/michael
borchers/
================
AGILE TRANSITION COACH/SCRUM MASTER
Amber Result Focused
T-Mobile, The Hague, Netherlands / 2012 - 2016
Green People Centrix
Using SAFe to transition 420 call agents to work from home. Setting up cross Yellow Innovation Driven
functional Business, IT and HR Scrum teams dealing with routing, security, KM,
CRM, QM and IT-support challenges. Annual savings €850k. NPS:25 (+6) (+12%)

SCUM MASTER/PROJECT LEAD ABILITIES
APG Asset Management, Heerlen, Netherlands / 2008 - 2012
MS Office
Led QM & E-learning platform tender & implementation for 110 staff on 2 MS Planner
locations using Scrum. Turned retrospective into proper learning events. Staff Azure DevOps
churn: -14%, Employee satisfaction; +21%, Year on Year savings: €378k. Trello
Jira
Mural
AGILE PROFESSIONAL


SCRUM MASTER/CHANGE CONSULTANT

Arbeidserfaring

VICE PRESIDENT & SHAREHOLDER
YourNews Holding

2000-01 - 2003-01

Full P&L responsibility. Co-raised €7.2m & €4.8m from Residex, ABN AMRO and GIMV VC Partners. Led expansion into UK, Germany, Sweden & Spain.
CHIEF INFORMATION OFFICER
Wolters Kluwer Group

1999-01 - 2000-01

Led transformation programs across Europe moving from subscription content to value based workflow solutions. Launched EU Internet Center consolidating B2B
platform development to Atos Origin. 18 reports in matrix. Founded CTO office,
centralizing procurement & SLA processes reducing software license cost by 38%.
GENERAL MANAGER BUSINESS INFO & NEW MEDIA
Reuters

1996-01 - 1999-01

P&L responsible for Business Info & New Media division of 23 staff in 4 locations.
Grew business from CHF 2.6m to 10million in 2,5 years' time. Premier supplier to 6
of 20 SMI index companies. Set up tele-sales/service unit to support SME business.
INTERNATIONAL SALES MANAGER
Reuters

1995-01 - 1996-01

Lead selling Factiva News & Data Feeds into strategic accounts. Building sales teams across the global offices network, penetrating new markets, coordinating annual
sales plans, conventions, training and support in deal closing. Grew business from
£29m to £63m over 2 years, directing 28 sales executives in global matrix structure.

OTHER ROLES
Insurance Product Manager
Reuters

1993-01 - 1994-01

Area Reinsurance Broker
Aon Re

1992-01 - 1993-01

Head of Hull Claims
Aon

1989-01 - 1991-01

Rothenpieler Insurance Brokers

1983-01 - 1985-01

Akademisk bakgrunn

MBA
Georgia State University

2017-09 - 2017-11

BBA
Columbus College

2016-01 - 2017-07

Kontakt konsulent

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