ITSM Expert Zealand, DK

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ITSM Expert

Zealand, DK

Innfødt Finnish, English, Mellomliggende Danish, Svenska, Nybegynner French

  • ISO20000
  • ITIL v3 Expert and process assessments
  • + 20 years ITSM

Ferdigheter (17)

Process Assessments

Service Transitions

SPICE

IT Service Management

Quality Management System

ITIL

QUALITY ASSURANCE

Service Quality

COACHING

Operational Excellence

IT Infrastructure Library

GOVERNANCE

EXCELLENT WRITTEN

Project Management

Scrum

CMMI

SALES SUPPORT

Arbeidserfaring

IT Service delivery assurance

2022-12 - Nåværende

IT Service Management IT Service delivery assurance 13 yrs.
Service development 9 yrs.
Service Quality assurance 9 yrs.
Concept - and process dev. 8 yrs.
Service Transition assurance 4 yrs.
Bid Teams 2 yrs.
Project management Various roles 2 yrs.

Akademisk bakgrunn

certificate

2022-12 - 2002-01

Turku School of Economics, University
Turku School of Economics, University

2022-12 - 1996-01

Sertifiseringer

Certified Scrum Master

Kontakt konsulent

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