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(Oppdatert %updatedDate %)IT Management Consultant
Malmö, Sweden
Innfødt English, Nybegynner Afrikaans
- 10+ years of experience in ERP Implementations
- 15+ years of experience leading digital transformation initiatives
- 10+ years of implementing innovative solutions.
Ferdigheter (35)
Vendor Management
CUSTOMER ENGAGEMENT
Microsoft Office 365
BUSINESS CASE
GAP ANALYSIS
REQUIREMENTS GATHERING
Agile
ERP implementation
BUSINESS MANAGEMENT
PROJECT LEADERSHIP
IT Service Management
COST MANAGEMENT
IT Strategy
ITIL
BUSINESS REQUIREMENTS
Change Management
Office 365
Project Management
Innovation Methods
Microsoft D365
PERFORMANCE MANAGEMENT
GOVERNANCE
OPERATIONS
SAAS
Digital transformation
TEAM LEADERSHIP
Stakeholder Communications
VENDOR SELECTION
TRANSLATING
IT Infrastructure Library
VOIP
Business Intelligence
API
FINANCE
ACCOUNTING
Oppsummering
Abdur is an information technology executive with 20 years of IT experience including 10 years leading managers. He has led initiatives across IT strategy development, IT service management operations, IT infrastructure architecture design, roadmap creation, solutions design/development, product/service delivery, systems integration, and business continuity. Some of his strengths as a digital and innovation specialist include successfully demonstrating how digital transformation can be used to provide business sustainability through differentiation and diversification and reduce costs through process automation. As Managing Executive for Bidvest Prestige, he has built up the IT organization to include a skilled management team and implemented a hybrid cloud infrastructure strategy. Being directly responsible for a large IT budget, he is passionate about innovation and digital transformation thus sponsoring and spearheading many projects like new ERP & CRM implementations underpinned by real-time business intelligence platforms, including cutting-edge workforce and IoT solutions. Skilled in the formulation of policies and procedures providing governance and controls to create true business value.
Arbeidserfaring
2017-05 - Nåværende
Responsibilities include:
• Member of the Executive Committee
• Develop and implement IT Strategy and modernisation roadmap based on business strategic goals focusing on innovation initiatives such as IoT
• Bidvest Prestige representative on the CIO Forum for the services cluster.
• Manage the implementation and operational support of business appropriate IT systems to enable business strategy
• Responsible for the delivery of IT solution projects on-time, on-budget and on quality
• Responsible for the entire IT landscape, building transparency into IT and forging links between business and IT structures
• Ongoing management of customer’s expectations and relationships especially during implementation of projects and subsequent operational services
• Effectively research, introduce and integrate new technologies that assist in business efficiencies
• Implement and drive the maintenance, support and upgrading of existing systems and applications to improve ROI
• Develop and approve the technology budget for the company
• Ensure IT expenditure is optimized across the services portfolio and managed for added value
• Draft, formulate and implement Business Policy and SOP
• Identify and manage key relationships with 3rd Party vendors to ensure strong strategic partnerships
• Economical use and maintenance of hardware to ensure optimal systems uptime
• Drive the information security awareness initiatives
• Accountable to ensure adequate skills, competencies development and team effectiveness of the IT team
• Maintain quality service by establishing and enforcing organization standards.
• Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies
2004-04 - 2017-04
Responsibilities include:
• Chairman of the IT Committee
• To create and maintain an Information Technology & Management strategy in line with the Group’s strategy.
• Led large IT projects, including the design and deployment of new ERP systems utilizing integrated WMS systems with voice picking and RPA.
• Overseeing and determining timeframes for major IT projects including system updates, upgrades, migrations and outages
• Analyze business requirements by partnering with key stakeholders across the organization to develop IT solutions
• Monitor performance of information technology systems to determine cost and productivity levels, and to make recommendations for improving the IT infrastructure
• Assess vendors and develop test strategies for new hardware and software
• Plan, organize, control and evaluate IT and electronic data operations
• Manage IT staff by recruiting, training and coaching employees, communicating job expectations and appraising their performance
• Design, develop, implement and coordinate systems, policies and procedures
• Ensure security of data, network access and backup systems
• Managing and reporting on allocation of IT budget
• Testing, troubleshooting, and modifying information systems so that they operate effectively.
• Recommend information technology policies and procedures by evaluating organization outcomes.
2004-04 - 2006-07
Responsibilities include:
• Manage, monitor, and troubleshoot the infrastructure environment
• Identifying and acting on opportunities to improve and update software and system
• Project Management
• Manage stakeholder relationships and maintenance needs
• Perform investigation and problem management for clients
• Support client infrastructure and backups
• Assisting with security concerns and solutions
• Act as an escalation point, using 1-1 advice and training to improve the knowledge of junior engineer
• Maintenance of current systems
• Server Maintenance and setup.
• Responsible for the procurement of IT hardware and software.
• Network Administrator (Novell and Microsoft networks).
• AS400 Administrator.
2003-06 - 2004-04
Responsibilities include:
• Providing Desktop Support for both Hardware and software
• Responsible for IMAC (Installations, Moves, Additions and changes) Requests.
• Experienced in both Desktops and Laptops
• Responsible for the Support and installation of Standard Microsoft applications as well as in house software.
2001-08 - 2003-06
Responsibilities include:
• Providing telephonic support as well as remote assistance
• Monitoring of the HP Openview, to check the Status of lines and Routers.
• Responsible for the registration of Internet access on the Active Directory.
• The Administering of mainframe printers
• Passwords Administration
• Responsible for the administering of the email and faxes received by the Helpdesk
• Experienced in the use of ARS (Action Request System).
Akademisk bakgrunn
2006-01 - 2009-12
1997-01 - 1998-12
Sertifiseringer
2023-06
2022-12
2022-12
2022-12
2021-07
2023-08
2023-08