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Technical Support Level 1 & 2
Sydney NSW, Australia
- Pubblicato 3 anni fa
- Inglese
- Data d'inizio prevista: ASAP
Assignment Details
We are seeking an experienced IT Support Officer to manage all internal company IT processes and provide IT support for employees. The successful candidate will be self-motivated, possess independent problem-solving skills and display good interpersonal skills. As the go-to for all internal support, this highly valued role is an ideal opportunity for a passionate IT employee looking for the next step in their career.
Key responsibilities
- Providing IT support to staff and management across all business units
- Managing user accounts across all IT Systems including set up for new starters to the business, including workstation and IT induction set up and employee exit processes
- Participate in roll out of IT projects including coordinating internal and external resources as appropriate
- Monitor and maintain technical infrastructure, storage and network traffic to optimize performance and efficiency across the business
- Patch management of servers, workstations and associated systems to ensure maximum system reliability and compliance
- Maintain and adhere to IT and business policies, procedures, standards, guidelines and strategy
- Providing mobile device iOS support
- Assess the business impact of IT incidents and escalate when required
Software and Systems
- Windows 7, 8, 10, Windows Servers 2008, 2012, 2016, Microsoft 365
- Office Products (Access, Excel, Project, Outlook, Word, Visio, Skype for Business and Teams), Exchange and SharePoint
- Active Directory, DNS, DHCP, FTP, Group Policy, Power Shell, RDP, Terminal Server and VPN
- Experience with Exchange Servers and File Servers
- Mobile management Systems
- Avaya & CMS experience - Not critical experience
- MS Dynamics - Not critical experience
Overview
Luogo | Sydney NSW, Australia |
Carico di lavoro | 40 Ore/Settimane , 100% In Loco |
Data d'inizio prevista | ASAP |
Data di scadenza prevista | Aperto |
Lingue richieste | Inglese |
Competenze richieste | ACTIVE, DYNAMICS, Power Shell, Technical, support |
Incarico chiuso
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