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(Aggiornato% updatedDate%)Solutions Architect
Oslo, Norway
Nativo Norwegian, Russian, Fluente English
- Microsoft Power BI
- Microsoft Power Platform
- Microsoft Dynamics 365
Competenze (21)
BUSINESS REQUIREMENTS
ARCHITECTURE
RELATIONSHIP MANAGEMENT
CUSTOMER SUPPORT
SELF MOTIVATED
CUSTOMER SERVICE ORIENTED
CONTINUOUS IMPROVEMENT
CUSTOMER SERVICE
CRM
CUSTOMER RELATIONSHIP MANAGEMENT
DYNAMICS CRM
MICROSOFT DYNAMICS CRM
BI
Business Intelligence
REAL TIME
OPTIMIZATION
DOCUMENTATION
RETAIL SALES
DYNAMICS
MICROSOFT DYNAMICS
TRANSLATE
Esperienze professionali
Solutions Architect
Sopra Steria
2018-02 - Presente
Sopra Steria (02.2018 -) - Solutions Architect
- Helping Sopra Steria to set up Dynamics 365 practice
- Recruitment
- Opportunity Scoping, Demos, & Closure
- Digitalization roadmaps
- Preparing requirements following meetings and input from the clients
- Led the efforts to organize design and architecture sessions with the clients
- Performed gap analysis and translate business requirements into application functional requirements
- Helping Sopra Steria to set up Dynamics 365 practice
- Recruitment
- Opportunity Scoping, Demos, & Closure
- Digitalization roadmaps
- Preparing requirements following meetings and input from the clients
- Led the efforts to organize design and architecture sessions with the clients
- Performed gap analysis and translate business requirements into application functional requirements
Senior CRM consultant
ProsessPilotene AS
2016-02 - 2018-02
ProsessPilotene AS (02.2016 - 02.2018) - Senior CRM consultant
- Lead the efforts to organize design and architecture sessions with the clients
- Perform gap analysis and translate business requirements into application functional requirements
- Designed and customized solutions as per requirements using custom forms, views, entities, relationships, JavaScript events
- Integrated CRM with SharePoint and various 3rd party ISV solutions.
- Developed Custom Reports using Power BI
- Developed Custom Dashboards to communicate information efficiently and in real time
- Conducted pre sales meetings and demos travelling to client sites.
- Conducted training for end users as well as system administrators
- Lead the efforts to organize design and architecture sessions with the clients
- Perform gap analysis and translate business requirements into application functional requirements
- Designed and customized solutions as per requirements using custom forms, views, entities, relationships, JavaScript events
- Integrated CRM with SharePoint and various 3rd party ISV solutions.
- Developed Custom Reports using Power BI
- Developed Custom Dashboards to communicate information efficiently and in real time
- Conducted pre sales meetings and demos travelling to client sites.
- Conducted training for end users as well as system administrators
Solution Developer
Avanade Norway
2013-10 - 2016-01
employee
Avanade Norway (10.2013 - 01.2016) - Solution Developer
- Generated documentation of the customer requirements and project plan
- Conducted workshops to develop business requirements; create demonstrations to provide proof of concept
- Designed and developed CRM solutions with Dynamics CRM Microsoft
- Integrated CRM with SharePoint and various 3rd party ISV solutions.
- Led training and education sessions for the stakeholders of the customer enterprise (training material, guide and presentations)
Avanade Norway (10.2013 - 01.2016) - Solution Developer
- Generated documentation of the customer requirements and project plan
- Conducted workshops to develop business requirements; create demonstrations to provide proof of concept
- Designed and developed CRM solutions with Dynamics CRM Microsoft
- Integrated CRM with SharePoint and various 3rd party ISV solutions.
- Led training and education sessions for the stakeholders of the customer enterprise (training material, guide and presentations)
Part time work along university studies
2009-01 - 2013-01
Esperienze formative
NTNU - Norwegian University of Science and Technology
NTNU - Norwegian University of Science and Technology
2020-01 - 2017-01
Microsoft University
Microsoft University
2020-01 - 2013-08
Bachelor
BI Norwegian Business School
2009-01 - 2013-01
Bergen Katedralskole
Bergen Katedralskole
2006-01 - 2009-01
Certificazioni
Microsoft Certified
Certified Solutions Expert
MCSE
MCPS
Microsoft Certified Professional
Certified
Name Year
Microsoft Certified: Azure Fundamentals
718: Microsoft Dynamics 365 for Customer Service
716: Microsoft Dynamics 365 Customization and Configuration
715: Microsoft Dynamics 365 customer engagement Online Deployment
MB2-711: Microsoft Dynamics CRM 2016 Installation 08.2017
MB2-712: Microsoft Dynamics CRM 2016 Customization and configuration 10.2016
MB2-700: Microsoft Dynamics CRM 2013 Applications 02.2015
MB2-703: Microsoft Dynamics CRM 2013 Customization and configuration 06.2014
MB2-868: Microsoft Dynamics CRM 2011 applications 09.2013
MB2-866: Microsoft Dynamics CRM 2011 Customization and Configuration 09.2013