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(Aggiornato% updatedDate%)ServiceNow Consultant
Frankfurt, Deutschland
Nativo German, Fluente English, Debuttante French
- Prozessberater
- Entwicklungserfahrung in Javascript
- 2+ Jahre Erfahrung ServiceNow
Competenze (13)
FORECASTING
ServiceNow
CONTRACTS
SALES REPRESENTATIVE
CRM
SALES ASSISTANT
PRICING
SALES MANAGEMENT
KEY ACCOUNT
QA
React
Marketing
CUSTOMER RELATIONSHIP MANAGEMENT
Esperienze professionali
SERVICENOW CONSULTANT/OWNER
CALICEM GMBH
2021-01 - Presente
PLATFORM CONSULTANT
PLAT4MATION
2020-01 - 2020-12
As a Platform Consultant at Plat4mation I was responsible to support our customers in implementing ServiceNow. This includes both doing customer workshop to understand and align their processes and needs as well as implementing the platform.
For a global pharmaceutical company, I implemented a portal which is only used on tablets and supports customers packaging process. For a different project we extended the CMDB to also contain and manage the customers Audio and Video Equipment.
Due to Covid-19 we implemented a Portal which allows the customers employees to reserve a space to return to work.
For a global internet company, we rolled out their IAM tool to the various entities of the customers, adding local requirements for each entity.
For a global bank I migrated the existing CMDB to ServiceNow and connected it to serveral systems.
On top I implemented the basic platform features.
For a global pharmaceutical company, I implemented a portal which is only used on tablets and supports customers packaging process. For a different project we extended the CMDB to also contain and manage the customers Audio and Video Equipment.
Due to Covid-19 we implemented a Portal which allows the customers employees to reserve a space to return to work.
For a global internet company, we rolled out their IAM tool to the various entities of the customers, adding local requirements for each entity.
For a global bank I migrated the existing CMDB to ServiceNow and connected it to serveral systems.
On top I implemented the basic platform features.
Inside Sales Representative
2019-09 - 2019-09
i was highly involved in big deals with large service providers. Additionally, i was responsible to qualify income leads and develop new opportunities in strong collaboration with the Account Executives.
I supported the sales management in forecasting and keeping the CRM up to date. While creating creating a lot of offers i configured and calculated alot of offers for the Account Executives which was often a time consuming and repetitve task. Solving that i developed a pricing calculator with React.js which was then used within EMEA. It helps to easily configure complex products and even generates offers via PDF.
In collaboration with the marketing team i helped to organize the ASG-DI (Data Intelligence) days.
I supported the sales management in forecasting and keeping the CRM up to date. While creating creating a lot of offers i configured and calculated alot of offers for the Account Executives which was often a time consuming and repetitve task. Solving that i developed a pricing calculator with React.js which was then used within EMEA. It helps to easily configure complex products and even generates offers via PDF.
In collaboration with the marketing team i helped to organize the ASG-DI (Data Intelligence) days.
INSIDE SALES REPRESENTATIVE
ASG TECHNOLOGIES
2018-04 - 2018-04
SALES ASSISTANT
ASG TECHNOLOGIES
2017-02 - 2017-08
As a Sales Assistant at ASG i worked closely with the Key Account Managers of two big service providers in Germany. The signings were the 2 Key deals during this year and resulted in the Central EMEA Team to reach its targets.
SALES & MARKETING INTERN
ASG TECHNOLOGIES
2016-09 - 2016-11
During my Internship at ASG i got my first Sales & Marketing experiences. While supporting the sales team in ongoing opportunities, I was involved in organizing the annual Workspace User Group which was a great event and opportunity to see how the customers are using ASG's Workspace Solution.
I developed the "CoDaX" - Contractual Database Extension to support the Sales SAM (Software Asset Management) Team to optimize customer contracts.
I developed the "CoDaX" - Contractual Database Extension to support the Sales SAM (Software Asset Management) Team to optimize customer contracts.
Esperienze formative
M. SC.
FERN UNIVERSITÄT HAGEN
2018-10 - 2024-11
Fern Universität
Fern Universität
2021-12 - 2017-01
B. SC.
UNIVERSITÄT FRANKFURT AM MAIN
2012-10 - 2016-05