Senior Product Designer Malmö, Sweden

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Senior Product Designer

Malmö, Sweden

Nativo Svenska, Fluente English

  • Generalist with a broad knowledge
  • With a business and customer focus
  • Mobile first
Contatto

Competenze (22)

Sketch app

Zeplin

WIREFRAMES

CUSTOMER SERVICE

Android

CUSTOMER SUPPORT

CUSTOMER SERVICE ORIENTED

USER EXPERIENCE DESIGN

DIGITAL DESIGN

IPHONE

UX

iOS

PRODUCT DESIGNER

PROTOTYPING

VISUAL DESIGN

USER INTERFACE

PRESENTATION SKILLS

QA

PROPOSALS

RETAIL SALES

WINDOWS PHONE

Recruitment

Riassunto

My name is Johan Jonsson and I'm a senior Product designer with a visual design background and started working with mobile design pre-iPhone and thus have more than fifteen years of experience. I'm a holistic designer who wants to build the right things from a business and customer perspective and build things right when it comes to processes, iterations, prototyping, and user testing.

Esperienze professionali

Business Owner
Galveston AB

2005-03 - Presente

have more than thirteen years of experience designing for the mobile context.
Senior UX designer - Consultant
IKEA

2020-11 - 2022-08

The redesign of the Customer Service Pages in IKEA started more as a project, but with the purpose of becoming a running business globally and in the markets.
Senior UX designer - Consultant IKEA Nov 2020 - Aug 2022 (1 year 10 months) Designing a Contact Us routing solution where IKEA wanted users to help themselves, especially on more simple issues. This would free up time for co-workers to help out on more complex issues. Only if needed IKEA could inform users how to contact IKEA. This would in the end create more happy customers.
Senior UX designer - Consultant
IKEA

2019-11 - 2020-11

Designer in Customer Support & Returns. Designing a chatbot that helps users by offering conversational self-service, links to supporting web pages and more.
Senior UX designer - Consultant
IKEA

2019-04 - 2019-11

Helping IKEA Media Communications (IMC) realize ideas and concepts for how to communicate in IKEA's digital channels.
Senior UX designer - Consultant
IKEA

2018-01 - 2019-03

Full designer in the app team which meant I was responsible for concept sketching, prototyping, user testing, and visual design and deliveries for specific features of the IKEA app. We worked on a scrum project with a cross-functional team of developers, QA, PO and Scrum master. Last months I joined the IKEA web team where I worked with new design concepts and design iterations of the new design system.
Digital Designer ustwo
designer
ustwo

2013-02 - 2018-01

at ustwo Nordics, I was part of a large team of designers and developers working with HM Android and iOS apps, tablet web and smart web. For more than a year I was part of three designers from ustwo that worked with the new app and ticket payment system for Skånetrafiken, south Sweden's public transport company. During spring I also worked with Inditex, one the world's largest fashion retailers redesigning the recruitment process in a service design project.

As part of the role, I did take part in numerous pitches and proposals including client presentations.

Designer - Consultant
Skånetrafiken

2015-10 - 2016-12

For more than a year I was part of three designer team from ustwo that together with a team of front- end and back-end developers worked in a scrum environment on the new app and ticket payment system for Skånetrafiken, south Sweden's public transport company.
The team is located at Malmö Central station, close to the travellers that will use the app. That meant we had plenty of opportunities to do user tests and to constantly test our designs.
Art Director
More Mobile Relations

2008-05 - 2012-12

More Mobile Relations was a mobile marketing agency based in Stockholm. As an Art Director I was involved in everyday work to create pixel-perfect, brand-building and sales improving iOS-, Android- and Windows Phone applications as well as mobile sites.
Before creating a great graphic user interface I spend a lot of time understanding the customer needs and then a great deal of time doing wireframes and fully functional mock-ups.
Working for clients such as EF, TeliaSonera, Telenor, Semper, Coop Mega, Volvo and Carlsberg.
Graphic Designer
Supernative

2007-09 - 2008-03

Graphic designer at the web agency Supernative. As a graphic designer I designed websites and banners for clients such as 3, TV4 and recept.nu (now köket.se)

Esperienze formative

Individual course
Berghs School

2022-10 - 2022-12

Bachelor
Linnaeus University

1995-01 - 1998-01

Bachelor
Griffith University

1997-01 - 1997-01

Certificazioni

Contentsquare Certified - Contentsquare
Contentsquare Certified
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