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(Aggiornato% updatedDate%)Program manager
Stockholm, Suède
Nativo French, Svenska, English
- Program manager
- Informationsteknik
- Projektledare
Competenze (44)
ERP
LEADERSHIP SKILLS
MICROSOFT PROJECT
TEAM MANAGEMENT
MS PROJECT
ROLLOUT
FORECASTING
SW Development
Engagement management
Change Management
PROGRAM MANAGEMENT
FINANCIAL PROJECT MANAGEMENT
Data Migration
Project Management
Project Management
ITIL
FINANCIAL REPORTING
Risk Management
Waterfall
GSM
CONTRACTS
RECRUITING
PRESENTATION SKILLS
COACHING
RETAIL
Agile
DevOps
PMP
SAP
SAAS
Telecom
BEST PRACTICES
Six Sigma
PROCESS IMPROVEMENT
PBX
BUSINESS DEVELOPMENT
LOGISTICS
PROCESS IMPROVEMENTS
BILLING
PRINCE2
Oracle
SERVICE DESK
LEASING
ELECTRICAL ENGINEERING
Esperienze professionali
Freelancer / owner
JustITFy
2019-11 - Presente
Project Director -Leasing service provider in the transportation area (Paris/Germany/India/Denmark): 30 FTE Overall responsible for implementing, customization, Data migration, change management of an ERP Setup of private cloud Optimization of project delivery processes and improvement of the organization's delivery maturity Project Director -SaaS service provider in the supply chain area (Brussels): 20 FTE Overall responsible for implementing, customization, and rollout of an IT logistics solution (TMS) in the retail area.
Development of a new billing solution Migration of the SaaS platform from AWS to AZURE Optimization of project delivery processes and improvement of the organization's delivery maturity
Development of a new billing solution Migration of the SaaS platform from AWS to AZURE Optimization of project delivery processes and improvement of the organization's delivery maturity
Director
Sopra Banking Software
2018-10 - 2019-07
full delivery and sales accountability IT Director - Bank, Deputy IT Director - Managed service contract of 70 FTE Formalization and optimization of incident, small changes and urgent changes processes Implementation and optimization of incident process and reporting on SLA /KPI Reduction of 40% of problem management backlog
Director
CAPGEMINI
2014-12 - 2018-10
with full delivery and sales accountability IT Director for a Pharmaceutical client: Accountable for the managed services (build and Run teams) with 75 FTE.
Management of continuous improvements, SLA fulfilment, process improvements, Service desk.
Improvement of the financial margin of 15 points with a customer satisfaction of 4.7/5 IT Director - Head of IT Finance: Run and build teams with 30 FTE Management of the IT team which scope was run and build of financial applications: Quarterly consolidations (SAP FC10), monthly financial reporting (Oracle e-business suite), cash pooling and netting Reporting to Capgemini's CFO and his team Migration towards a private cloud for netting and cash pooling applications.
Implementation of a support model and a new support organization in India
Management of continuous improvements, SLA fulfilment, process improvements, Service desk.
Improvement of the financial margin of 15 points with a customer satisfaction of 4.7/5 IT Director - Head of IT Finance: Run and build teams with 30 FTE Management of the IT team which scope was run and build of financial applications: Quarterly consolidations (SAP FC10), monthly financial reporting (Oracle e-business suite), cash pooling and netting Reporting to Capgemini's CFO and his team Migration towards a private cloud for netting and cash pooling applications.
Implementation of a support model and a new support organization in India
SAP Development Program Manager
Ericsson AB
2007-01 - 2014-09
Management of 120 FTE in the global SAP platform Management of software development of all process areas at Ericsson (Supply/Manufacturing) Implementation of yearly application upgrades Process improvement of the development cycles from 6 months to monthly cycles SAP Private Cloud Program Manager - Migration of the global SAP platform to private cloud (140 environments, 26 modules) Load tests of the global target platform which enabled a non-validation of the approved architecture.
SAP Program Manager - Implementation and customization of a new SAP Contract Lifecycle management module - Management of 45 FTE Migration of 200.000 contracts and a customer satisfaction of 4.6/5
SAP Program Manager - Implementation and customization of a new SAP Contract Lifecycle management module - Management of 45 FTE Migration of 200.000 contracts and a customer satisfaction of 4.6/5
IT/Management Consultant
HiQ Data
2004-09 - 2006-12
Project Manager - Introduction of a new push mail application for 180.000 users at Ericsson IT Support to Ericsson's VIPs (top management) for the push mail solution.
Mission Director Line
Devoteam
2000-10 - 2004-09
management of 9 consultants as well as business development Program Manager - 450 interconnections between Tele2 et France Télécom Project Manager - Deployment project of PBX for Club Med:10 projects with 30.000 end users Technical Auditor - Process and tools audit for the B2B provisioning process: Interviews of 10 persons Project Manager - International interconnections between Télécom Développement and other international carriers: 10 projects in total
Product Manager of the B2B
UPC France
1999-12 - 2000-10
access network Deployment of an access network in the eastern part of Paris area. Provisioning of 5 new business clients
Business Engineer
Ericsson France
1998-01 - 1999-12
Dimensioning and deployment of public GSM switches for France Télécom Mobile. 20 sites with up to 4 projects /site
Esperienze formative
Master of Science
KTH Royal Institute of Technology
1992-08 - 1997-06
Certificazioni
Certified ITIL V3
ITIL V3