Può essere disponibile
(Aggiornato% updatedDate%)Microsoft Dynamics Product Owner
Tarragona, España
Nativo Catalan; Valencian, Spanish, Fluente English, Debutante French
- Certificaciones en PM y Dynamics
- +10 años de experiencia en Dirección de Proyectos
- +15 años de experiencia en herramientas de gestión de Microsoft
Competenze (33)
CUSTOMER SERVICE
SELF MOTIVATED
Funcional
DYNAMICS
CUSTOMER RELATIONSHIP MANAGEMENT
Project Management
Leadership
DYNAMICS CRM
PROCESS ANALYSIS
CRM
MS PROJECT
BUDGET
Estrategia
MPM
IT
Power apps
CRC
Leader
ERP
MICROSOFT PROJECT
DYNAMICS MARKETING
Desarrollo
FORECASTING
Power Automate
RETAIL
Salesforce
Power BI
POINT OF SALE
RETAIL MARKETING
POS
PRESENCE
Business Intelligence
PLANETA
Riassunto
Computer science engineer with more than 15 years working as a Consultant and Functional Analyst in Microsoft tools:
Dynamics Axapta ERP, Dynamics CRM, Dynamics Retail (POS), Dynamics 365, Dynamics Business Central.
Experience in Business Intelligence, CRM Sales Force.
Proactive and responsible person, with a high capacity to adapt to new situations, business-oriented and leadership attitudes.
Esperienze professionali
2019-05 - Presente
Report to the ACTIVA CEO (group service company).
● Responsible and manager for the correct implementation of any product of the Microsoft suite for the different Grupo Planeta's companies: Casa del Libro, Antena 3, EAE, Aula Planeta, círculo de Lectores, OBS, EAE, Ostelea, BCH, THP, INESDI, VIU,
● IT Business Partner between IT department and ACTIVA as an interlocutor link for all technological projects promoted by ACTIVA.
● Project management, resource planning, budget forecasting, budget deviation control.
2018-11 - 2019-04
Report to the CTO
● Manager and responsible of CRM, Retail, E-commerce and Marketing areas ensuring the correct implementation of all user needs in the D365 system.
2017-03 - 2018-10
Completely autonomous in terms of management and prioritization of CRM projects.
Report to the CEO of the company.
● Dynamics 365 pre-sales business processes
● Decision making regarding the technologies to be implemented in new projects
● Project management: resource management, budget and calendar
● Main contact between Dynamo and the client
2014-07 - 2018-02
Completely autonomous in terms of management and prioritization of CRM projects.
Report to the International Project Manager and to the CIO.
● Management and prioritization of Retail / CRM project implementations
● Management for the Retail (POS - AX) and CRM system stabilization in international subsidiaries Boutiques, International CRC and HQ of the company.
● Direct communication with international markets to identify needs for their assessment to be implemented.
Countries involved in the International project: Morocco, Ghana, Algeria, Senegal and Gabon
2011-01 - 2014-07
Report to the CIO
● MS AX areas: CRM, Cust, Vend, Delegate, HR Controlling
● Process analysis and project management
● CRM Sales Force implementation management
2012-01 - 2014-01
2008-01 - 2010-01
● MS AX areas: All areas except finance and accountant areas
● Analysis and project management
Esperienze formative
2002-01 - 2007-01
2010-01 - 2011-01
2002-01 - 2007-01
Certificazioni
2022-10