Management  Sligo, Ireland

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Management

Sligo, Ireland

Nativo English,

  • 25 years experience in sales, customer relations.
  • 20 years experience in management , retail, hospitality and retail
  • Entrepreneurial ,

Competenze (43)

GREETING

PROSPECTING

CUSTOMER SERVICE

CUSTOMER SERVICE ORIENTED

SALES EXECUTIVE

ADVERTISING

FORECASTING

SALES QUOTAS

ADVERTISING SALES

FINANCIAL STATEMENTS

WORD

BUSINESS DEVELOPMENT

TELEPHONE

MARKETING STRATEGY

OPERATIONS

MS OFFICE

RETAIL SALES

CONTRACTS

MICROSOFT WORD

SALES OBJECTIVES

SALES VOLUME

MICROSOFT OFFICE

SCHEDULING

RETAIL

SALES STAFF

SALES TARGETS

PRICING

SALES MANAGER

COACHING

RECRUITING

SALES PRESENTATIONS

COOKING

SANITATION

SALES PROGRAMS

DOCUMENTATION

WEB-BASED

BUDGET

COLLECTION

FRONT PAGE

BAKING

ILLUSTRATION

WEB BASED

ACORN

Esperienze professionali

Financial Advisor
Cornmarket

2019-03 - 2019-05

Tied Agent/ Financial Advisor
Acorn Life

2018-01 - 2019-01

Role Profile/Duties & Responsibilities:
Licensed to advise and sell Flexible life and DTA
Licensed to advise and sell Investment Bond and Flexible Savings
Licensed to advise and sell Personal Pensions (non - transfer)
Licensed to advise and sell Executive Pensions (non- transfer)
Give clear recommendations of products and services that are suitable for clients based on their objectives, resources, time horizon, risk profile, and preferences.
Decide how to build your practice by choosing your clients and the markets you want to pursue
Solicit clients actively via telephone, mail, referrals, etc
Maintain proper documentation following pre-set guidelines established by compliance and management
Comply with all industry rules and regulations

Manager
Horkans Garden Centre and Petworld, Sligo

2016-08 - 2017-11

Role Profile/Duties & Responsibilities:
Having overall accountability for growing the sales and profitability throughout each area of the store
Managing teams to deliver KPI's and compliance throughout the operation, as well as delivering excellent standards of customer service
Driving and maximising the sales and profitability of the store to achieve growth
Monitoring and review staff and store performance on a regular basis
Driving sales through maximising team performance
Organising, preparing and arranging promotional materials and displays
Maximising sales through effective merchandising
Leading by example in all aspects of the role
Recruiting, training, supervising and appraising staff
Maintaining accurate statistical and financial records
Creating a combination of real value for money and outstanding customer service
Staff rotas through Timepoint
Ordering and maintaining stock

Sales Executive
Irish TV

2016-02 - 2016-08

Role Profile/Duties & Responsibilities:
Locate and contact potential clients to offer advertising services
Explain to clients how specific types of advertising will help promote their products or services in the most effective way possible
Provide clients with estimates of the costs of advertising products or services
Process all correspondence and paperwork related to accounts
Prepare and deliver sales presentations to new and existing clients
Inform clients of available options for advertising art, formats, or features and provide samples
Deliver advertising or illustration proofs to clients for approval
Prepare promotional plans, sales literature, media kits, and sales contracts
Recommend appropriate sizes and formats for advertising

Account Manager
iRadio Station, Monaghan

2015-05 - 2016-01

Role Profile/Duties & Responsibilities:
Identified market potential by qualifying accounts
Initiated sales process by scheduling appointments; making initial presentation; understanding account requirements
Closed sales by building rapport with potential account; explaining product and service capabilities; overcoming objections; preparing contracts
Expanded sales in existing accounts by introducing new products and services; developing new applications
Contributed information to market strategy by monitoring competitive products and reactions from accounts
Recommended new products and services by evaluating current product results; identifying needs to be filled

Business Development Manager/Owner
www.Monaghanlife.ie

2009-01 - 2015-01

Role Profile/Duties & Responsibilities:
I was self-employed business developer with Monaghanlife.ie, Monaghan's only free online newspaper, covering all the latest local news & events around the county. My goal was to create a local news outlet, filled with up to the minute news on events & local stores. This gave me the ability to offer opportunities for local businesses to advertise & target this readership. I also launched a full colour glossy magazine print magazine of the same name. It was published quarterly.
Marketing the business
Successfully implemented the operational plans for business in the region
Build successful partnerships with a wide variety of business
Implemented a successful online new business strategy
Achieved KPIs and revenue & sales targets
Updated & maintained the online newspaper on hourly/daily basis
Developed a strong distribution network
Presented a portfolio of online advertising Media solutions ranging from motion adverts, banners to front page sponsorships
Created loyal customer base & strong online readership
Employed social media strategies to promote companies' products and services
Developed brand awareness and composed online content
Managed Facebook, Twitter, and blog accounts
Designed, created and managed web-based ad campaigns
Analysed, reviewed and reported on promotional campaign effectiveness to maximize results

Advertising Sales Manager
Sligo Post Newspaper

2007-01 - 2009-01

Role Profile/Duties & Responsibilities:
Sales & working to set Targets & KPIs
Prospecting for new Business
Worked in collaboration with editorial staff
Responsible for the collection of outstanding account balances
Dealing with complaints & enquiries in a professional & efficient manner
Set Targets & KPI's for all sales staff both field & telesales
Created advertisement revenue for supplements & regular features
Determined annual unit and gross-profit plans by implementing marketing strategies; analysing trends and results
Established sales objectives by forecasting and developing annual sales quotas for regions and territories; projecting expected sales volume and profit for existing and new products
Implemented sales programs by developing field sales action plans
Maintained sales volume, product mix, and selling price by keeping current with supply and demand, changing trends, economic indicators, and competitors
Established and adjusted selling prices by monitoring costs, competition, and supply and demand
Completed sales operational requirements by scheduling and assigning employees; following up on work results
Maintained sales staff by recruiting, selecting, orienting, and training employees
Maintained sales staff job results by counselling and disciplining employees; planning, monitoring, and appraising job results
Maintained professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies
Contributed to team effort by accomplishing related results as needed

Bar Manager
Foleys Bar

2006-01 - 2008-01

Role Profile/Duties & Responsibilities:
Mixing and serving alcoholic beverages to customers
Creating beverage lists, menus and drink promotions
Engaging the guests in conversation
Up selling food and beverages to guests. Preparing cocktails and other drinks
Welcoming, acknowledging and greeting guests who come to the bar
Maintaining appropriate stock levels for the bar
Taking money from customers and process all card payments
Ensuring that customers receive an efficient and prompt service

Retail Manager
Changing Rooms

2006-01 - 2007-01

Role Profile/Duties & Responsibilities:
Completed store operational requirements by scheduling and assigning employees; following up on work results.
Maintained store staff by recruiting, selecting, orienting, and training employees
Maintained store staff job results by coaching, counselling, and disciplining employees; planning, monitoring, and appraising job results
Achieved financial objectives by preparing an annual budget; scheduling expenditures; analysing variances; initiating corrective actions
Identified current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements
Ensured availability of merchandise and services by approving contracts; maintaining inventories
Formulated pricing policies by reviewing merchandising activities; determining additional needed sales promotion; authorizing clearance sales; studying trends
Marketed merchandise by studying advertising, sales promotion, and display plans; analysing operating and financial statements for profitability ratios
Secured merchandise by implementing security systems and measures
Protected employees and customers by providing a safe and clean store environment
Maintained the stability and reputation of the store by complying with legal requirements
Determined marketing strategy changes by reviewing operating and financial statements and departmental sales records
Maintained professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies
Maintained operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures
Contributed to team effort by accomplishing related results as needed

Wedding Suit Specialist
EJs Menswear

2005-01 - 2006-01

Role Profile/Duties & Responsibilities:
Sale of Men's suits & formal wear.
Sale of suits for Grooms & people attending weddings & other special occasion
Giving Advice to customers & displaying excellent customer service

Bar Man
The Strand Bar

2001-01 - 2005-01

Role Profile/Duties & Responsibilities:
• Responsible for serving drinks to customer in a friendly and helpful manner
• Serving guests in a timely manner & taking payment from customers
• Maintaining appropriate stock levels for the bar
• Able to upsell drinks & Promotions
• Ensuring that the float is correct at the beginning and end of shifts, balancing cash receipts
• Organising Staff & Rotas

Owner/Manager
Temple Bar Mullingar

1998-01 - 2001-01

Role Profile/Duties & Responsibilities:
• Responsible for general running & upkeep of the business
• Held responsibility of holding a Publicans Licence, following the Licensing Law and obeying and displaying these laws
• Ensuring weekly sales targets were met
• Stock control, ordering of stock, Stock taking, changing kegs, cleaning lines of beers,
• Glass management ensuring all glasses cleaned & polished
• Cash handling, banking duties and all financial responsibilities, monthly accounts
• Arranging weekly staff rotas
• Scheduling workload to meet priorities
• Responsible for all health & safety, sanitation policies requirements
• Ensuring good customer service was given to all customers
• Planning events & functions within premises

Certificazioni

Certificate in Business Studies
Certificate in Business
Licensed to advise and sell Flexible life and DTA
Licensed to advise and sell Investment Bond and Flexible Savings
Licensed to advise and sell Personal Pensions (non - transfer)
Licensed to advise and sell Executive Pensions (non- transfer)

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