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Updated: 2023-09-12
Infrastructure Analyst - East Moline, IL
East Moline, IL
- Published 3 years ago
- English
- Expected start date: ASAP
Assignment Details
Job Summary:
- Works on a delivery team along with infrastructure engineers and supports
basic systems and Infrastructure deployment and/or maintenance to deliver
functionality on a system. - This entry-level role is designed to learn, grow in competence, and develop the most basic capability needed to operate effectively in this role
- Works on low complexity infrastructure problems, routine changes and improvements to existing processes, with review.
- Delivers basic Infrastructure use-cases.
- The role relies on basic knowledge and experience on a single infrastructure technology (collaboration, desktop, network, server, storage, etc.) and basic understanding of relevant components & systems.
- Delivers infrastructure technology for multi-functional business requirements with limited interrelationship to the overall business process.
- May have some interaction with functional business partners on tactical issues and limited contact with suppliers
- Receives guidance from Scrum Master/senior team member.
- Work and decisions are reviewed by supervisors before implementation
- Client is seeking Infrastructure Analysts that will focus on remotely migrating company dealership end-user clients to Microsoft Azure AD.
Responsibilities:
- Builds the work needed to implement functionality from the product backlog(managed by the product owner).
- Determines the size of user stories.
- Creates and maintains automated test scripts and executes all other testing-related tasks.
- Tests deliverables against a user story's acceptance tests.
- Maintains and executes product or service documentation, as directed.
- Works closely with other team members to ensure that features meet business needs.
- Follows industry-standard agile Infrastructure design methodology for development and documentation.
- Works collaboratively with security, software delivery teams and other partners.
Qualifications:
Competencies and target level:
- The leadership level of the job determines competencies in the company Competency Model.
- Resources can be found in the Talent Central Self Service Portal.
Technical Skills & Knowledge: - Specialized skills, knowledge and abilities needed to perform the essential functions of the job.
- Excellence in verbal and written communication forms with emphasis on persuasive communication, tact and negotiation. (Has a general understanding of the principles and uses the knowledge with assistance.)
- Understanding of relevant infrastructure components and operating systems and the ability to troubleshoot in those environments. (Has a general understanding of the principles and uses the knowledge with assistance.)
- Ability to analyze, translate, and define business requirements into technical solutions. (Has a general understanding of the principles and uses the knowledge with assistance.)
- Business knowledge, e.g., processes, relationships, etc. (Has a general understanding of the principles and uses the knowledge with assistance.)
- Employee motivation and engagement skills
Education:
- Formal education or training required to perform the essential functions of the job. Includes degrees, certifications, licenses and/or registration requirements.
- Degree in an Engineering/Technology discipline or equivalent experience.(University Degree (4 years or equivalent))
- Degree in an Information Technology discipline or equivalent experience.
(University Degree (4 years or equivalent)) - Relevant work experiences: Type and amount of experience necessary to perform the essential functions of the job. May include specific roles and/or an understanding of a particular function, organization, industry or product line.
- Previous experience in programming/software development/data analyst. (1 -3 years)
- Experience working in an Agile Environment (Less than 1 year)
Skills:
Key skills needed are:
- Proven experience providing a high level of customer service & customer satisfaction
- One or more years of experience troubleshooting basic domain / active directory issues
- One or more years of experience troubleshooting basic Microsoft Windows 10 client issues
- Proven experience successfully working in an agile environment with flexibility to work direction
- Proven ability to adapt quickly to changes and balance multiple on-going tasks
- Ability and resources to work remotely (high speed internet, phone)
- Flexibility to work off-shift or weekends as requested to meet the needs of the customers
- Strong written and verbal communication and able to provide daily status progress updates
Overview
Location | East Moline, IL |
Workload | 40 Hours/Week , 100% Onsite |
Expected start date | ASAP |
Expected end date | Open |
Necessary languages | English |
Necessary skills | AD, Azure, Infrastructure, Microsoft, team |
Assignment closed
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