Might be available
(Updated 2023-10-02)Scrum Master og Agil Coach
København, Denmark
Native Danish, English, Intermediate Spanish
- Agile frameworks and methods
- Agile Change Management
- Facilitation
Skills (22)
PROOFREADING
Facilitation
Scrum
Agile
Agile Methodologies
SAFe
ITIL
Stakeholder Management
Project Management
Kanban
E-LEARNING
Confluence
PROCESS ANALYSIS
IT Service Management
Jira
Vendor Management
OPERATIONS
LMS
LEARNING MANAGEMENT SYSTEM
ServiceNow
UX
USER EXPERIENCE DESIGN
Professional Experience
2022-03 - Present
Scrum Master and expert in agile methodologies (SAFe, Scrum, Kanban).
Project management and process optimization experience.
Stakeholder and vendor management experience.
ITSM processes experience.
2022-04 - 2023-09
The consultant’s responsibilities/actions were:
- Facilitating workshops to identify how to do an agile transformation in a DevOps department in the Tax Administration of Denmark.
- Driving change processes, events and activities to support agile transformation including coaching of team for continuous learning.
- Working as an external Scrum Master in a DevOps team of 7 people.
- Jira and Confluence support and operations.
- Support og and responsible for education activities in Miro.
- Stakeholder management.
- Project lead on a migration project for test management tools.
2020-06 - 2022-03
Working as a Technical Application Responsible for 12 of Ørsteds web applications.
Work includes lifecycle management, support of end users, access management, financial reviews, vendor collaboration, incident handling etc.
Working as a Scrum Master in a team of 13 people from all over the world; US, Malaysia, India, Poland,and Denmark. Responsible for managing the team backlog + plan and facilitate main ceremonies in the agile SAFe framework such as Sprint Plannings and PI Plannings.
Being responsible for one of Ørsted's main IT processes called 'The Intake process' where all new software is being assessed. Daily collaboration with all parts of the organization to progress on different requests, assess these and ensure compliance.
Process optimization -> Involved in the development and optimization of already existing processes e.g., by automation.
Facilitating workshops and other collaboration forums.
2019-03 - 2020-06
Handling technical tasks within information management in Offshore wind.
Involved in the implementation process of different Document Management Systems.
Developing and reorganizing training activities for employees in Document Management systems.
Creating transparency and visualization in processes.
Being training coordinator for our Business Applications.
Research, design and developing e-learning.
Developing communication and UX tasks on internal platforms such as LMS (Learning Management System), different tool sites, SharePoint sites osv.
Developing user guides.
2017-08 - 2019-02
Marketing management Responsible for the external communication: Creating content on SoMe, developing strategic communication on SoMe, layout work, regular statistics, preparation of analyzes on SoMe activity.
Co-responsible for the preparation of materials for the monthly newsletter.
Co-responsible for elaboration of the academically materials (including articles, tests, and tools) forthe company's e-learning platform.
Proofreading, translation work and other administrative tasks.
Academic Background
2023-10 - 2020-01
2023-10 - 2018-01
Certifications
2015-05
2023-06
2022-11
2022-08
2022-08