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(Updated 2021-07-09)Salesforce Developer
Europe
Native Italian, French, English, Spanish
- Salesforce Developer
- Salesforce Developer
- Salesforce Developer
Skills (9)
CUSTOMER RELATIONSHIP MANAGEMENT
JavaScript
LWC
Visualforce
Lightning
Apex
Git
CRM
HTML
Summary
Passionate expert about Salesforce.com. Able to obtain efficiency and performance on
Force.com platform, understand business needs, advise on best practice, and optimize
configuration. An open and analytical mindset, gives me vision for details, big picture and
innovation potentials during requirement gathering, planning and design. As a person I am
forward-looking, optimistic and willing to learn.
Salesforce.com Certifications
Service Cloud Consultant
Sales Cloud Consultant
Developer (Dev. 401)
Administrator I, II
Platform Developer I, II
Platform App Builder
Salesforce Javascript Developer
Professional Experience
Salesforce Developer
Salesforce.com
2021-02 - 2021-06
Developed application to manage communications among stakeholders, and data analysis during
critical accidents.
critical accidents.
Salesforce Developer
AdelForce.com
2019-01 - 2020-12
Working on a new release for dynamic labelling on Salesforce.com.
Designed and developed various lightning web components and applications, available on App-
exchange:
https://appexchange.salesforce.com/appxListingDetail?listingId=a0N3A00000FYgXVUA1
https://appexchange.salesforce.com/appxListingDetail?listingId=a0N3A00000FYjqdUAD
https://appexchange.salesforce.com/appxListingDetail?listingId=a0N3A00000FMiFvUAL
https://appexchange.salesforce.com/appxListingDetail?listingId=a0N3A00000FYjbwUAD
Designed and developed various lightning web components and applications, available on App-
exchange:
https://appexchange.salesforce.com/appxListingDetail?listingId=a0N3A00000FYgXVUA1
https://appexchange.salesforce.com/appxListingDetail?listingId=a0N3A00000FYjqdUAD
https://appexchange.salesforce.com/appxListingDetail?listingId=a0N3A00000FMiFvUAL
https://appexchange.salesforce.com/appxListingDetail?listingId=a0N3A00000FYjbwUAD
Salesforce Developer
Iqarus
2017-12 - 2018-10
Designed and developed Community Portal to accommodate Consultation Management,
Medication Prescription, Stock management, Escalation process of critical cases, Email
services, Communication automation dedicated to Medics and Doctors offshore. Technologies
used: Lightning, Javascript, Jquery, Visualforce Apex, CSS, Slds.
Medication Prescription, Stock management, Escalation process of critical cases, Email
services, Communication automation dedicated to Medics and Doctors offshore. Technologies
used: Lightning, Javascript, Jquery, Visualforce Apex, CSS, Slds.
Developer
Salesforce
2017-08 - 2017-11
Build different functionalities to facilitate existing customer migration from desk.com in Salesforce Service. "Case forwarding", "Case Labelling" and various triggers features for both
Classic and Lightning experience. Used unmanaged packages as deployment means.
Classic and Lightning experience. Used unmanaged packages as deployment means.
Salesforce Developer
Lightful ltd
2017-03 - 2017-08
Developed back-end functionalities and UI customization for a Customer Community Portal,
leveraging VisualForce, Custom css, Bootstrap, Javascript, Apex. Including integrations with LinkedIn and Oauth identity provider.
leveraging VisualForce, Custom css, Bootstrap, Javascript, Apex. Including integrations with LinkedIn and Oauth identity provider.
Salesforce Developer Trainer
Ericsson Italy
2017-01 - 2017-03
Prepared and delivered preparatory class to SF Platform Developer I exams.
Remote Freelance
Lostar
2016-08 - 2017-01
Produced Apex code and VisualForce pages for different business requirements including Logic to be used in Process Builder. VisualForce Components.
Salesforce Developer
AptlyGmbH
2015-11 - 2016-02
Agile team member, tier 3 support for a Global customer. Refactoring existing Apex logic to fit
new business requirements, git versioning. Remodelling of a few Visualforce pages, to fit
mobile application, including Javascript, CSS.
new business requirements, git versioning. Remodelling of a few Visualforce pages, to fit
mobile application, including Javascript, CSS.
Salesforce Consultant /Developer
Force.com
2015-06 - 2015-11
Developing customer facing application on Force.com Sites and Customer Portal using
Javascript, CSS, Apex controllers and Visualforce pages
Javascript, CSS, Apex controllers and Visualforce pages
Salesforce Consultant /Developer
GiveClarity Ltd
2015-03 - 2015-06
Gathered Requirements for Greenpeace Italy Implementation Project. Developed
apex/visualforce application to generate Fiscal Code and to retrieve automatically IBAN code from web service for payments processes.
apex/visualforce application to generate Fiscal Code and to retrieve automatically IBAN code from web service for payments processes.
Salesforce Developer
The Open University
2014-11 - 2015-03
Developed and implemented Web Chat Portal Integration with SF CRM for Lead generation and management, including de-duplication process against existing Contact records on client
side.
Configured Live Agent functionality and styled web-form pre-chat and chat-window to corporate requirement.
Lead end user testing and acceptance, deployed to live environment.
Developed an apex component with its own controller for Email templates and services to schedule and send report in CSV format.
Assisted end users for general inquiry and issue on usability, data manipulation/management,
report/analytical functionally work-flows and customization.
side.
Configured Live Agent functionality and styled web-form pre-chat and chat-window to corporate requirement.
Lead end user testing and acceptance, deployed to live environment.
Developed an apex component with its own controller for Email templates and services to schedule and send report in CSV format.
Assisted end users for general inquiry and issue on usability, data manipulation/management,
report/analytical functionally work-flows and customization.
Salesforce Administrator / Business System Analyst
Anglian Water
2013-10 - 2014-05
Implementation of new functionalities and configurations.
Identifying the changes in the existing business processes and proposing new ones where
there wasn't any previously.
Leading Stakeholder requirement-gathering meetings to Analyse/Plan/Design/Build and Testing. Developing the necessary functionality in a "test" environment.
Specifications definition and development High and Low Level. Business Cases documentation
preparation. Risk identification and management. Demonstrate benefits and persuade
employees on the appropriate changes in the data model.
Periodical communication and updates to stakeholders about the coming implementation
reassuring that the necessary support and training will be given before and after
implementation. Soliciting feedback from users and stakeholder and apply necessary
modifications to the design. Administered 100 user's roles, security, and profiles. Data
analysis, maintenance and update. Definition of efficient data model and business processes
including Work-flow rules, approval processes, custom objects, custom buttons, Visualforce
pages, custom Objects and relationships. Consulted senior management and team mangers about Analytics, Reports, Marketing Tools, Content Deliveries, Data Management, External
databases Integrations and email services.
Identifying the changes in the existing business processes and proposing new ones where
there wasn't any previously.
Leading Stakeholder requirement-gathering meetings to Analyse/Plan/Design/Build and Testing. Developing the necessary functionality in a "test" environment.
Specifications definition and development High and Low Level. Business Cases documentation
preparation. Risk identification and management. Demonstrate benefits and persuade
employees on the appropriate changes in the data model.
Periodical communication and updates to stakeholders about the coming implementation
reassuring that the necessary support and training will be given before and after
implementation. Soliciting feedback from users and stakeholder and apply necessary
modifications to the design. Administered 100 user's roles, security, and profiles. Data
analysis, maintenance and update. Definition of efficient data model and business processes
including Work-flow rules, approval processes, custom objects, custom buttons, Visualforce
pages, custom Objects and relationships. Consulted senior management and team mangers about Analytics, Reports, Marketing Tools, Content Deliveries, Data Management, External
databases Integrations and email services.
Salesforce.com Technical Support
Stream Global Services
2011-03 - 2013-10
Troubleshooting and creating Workflows, Approvals and Validation Rules, operating in Production and Sandbox environment.
User Interface Customization and General Configurations of Objects and Relations.
Defining Data Analysis, Report Types and List View.
Developed Hierarchies, Roles and sharing rules. Permissions Management.
Data Import Export, Apex Data Loader. Data Cleaning and preparation.
Integration with Microsoft Office and Mobile devices.
User Interface Customization and General Configurations of Objects and Relations.
Defining Data Analysis, Report Types and List View.
Developed Hierarchies, Roles and sharing rules. Permissions Management.
Data Import Export, Apex Data Loader. Data Cleaning and preparation.
Integration with Microsoft Office and Mobile devices.
Technical Support AutoCAD
Stream Global Services
2010-12 - 2011-03
Technical Assistance to AutoCAD's software Users, by phone, remote connection and email.
Academic Background
Civil Engineering Degree
2024-11 - 2024-11