Available ASAP
(Updated 2024-10-09)Program/Project Manager
Copenhagen, Denmark
Native Danish, English, Beginner Svenska, Beginner German
- Program Management
- Project Management
- IT Engineering Managment
Skills (27)
Project Management
teknisk projektledelse
Continuous Process Improvements
Scrum
Koordinering
PRINCE2
Excel
Netværk
TELCO
MANAGERIAL
MAINTENANCE
PPT
Agile
OPERATIONS
PROCESS IMPROVEMENTS
HEALTHCARE
PRODUCT DEVELOPMENT
Coach
Product Management
WORKFLOW
Microsoft infrastruktur
TEACHING
RETAIL
OPERATIONAL SUPPORT
DISPATCHING
SALES TRAINING
RADIO NETWORK
Summary
Kim is an experienced Agile Engineering manager and Senior
Program/Project manager with more than 15 years of professional
experience working with IT applications and technical teams within large
organizations across different industries. He has led a variety of different
large-scale and complex IT projects and agile programmes, which has given
him a deep understanding of managing several different groups of
stakeholders, enabling cross-functional collaboration, and effectively
bridging new solutions across business and IT to enable sustainable and
effective delivery to customers.
Kim has furthermore acted as both Agile Program and Delivery Lead in
several agile transformation projects focused on supporting business
delivery. As a leader, he has a solid track record of achieving great
measurable results including more reliable operations and significantly faster
delivery, increased employee satisfaction and better utilization of resources.
He is focused on achieving sustainable fast paced outcomes from teams and
working with enhancing their focus on what drives value towards the
customer.
Kim is structured in his approach and always keeps a focus on creating
business value and achieving organizational goals. His experience and
background, combining technical development skills and extensive
managerial skills, makes him a versatile leader in any complex, large-scale
project, especially when the goal is to enable technical adaptation in
organisations.
Professional Experience
2022-01 - 2023-01
2017-01 - 2022-01
2020-01 - 2022-01
Results of the agile transformation include a decreased time-to-market by 50%, reduced maintenance by 20 ppt., increased employee satisfaction (eNPS) by 30% as well as more predictable deliveries from the teams. This was achieved by applying a wholistic lean approach to the entire value chain supported by the teams and focusing on stabilizing operations and new feature development.
2022-01 - 2022-01
2022-01 - 2022-01
2022-01 - 2022-01
2021-01 - 2021-01
2017-01 - 2020-01
Quality increased significantly, project deliveries became more predictive, and the teams cared about understanding the products they were working on by having more dialogue with customers. This yielded a significant increase in the total feature throughput across the applications.
Furthermore, increasing the use on data tracking and analysis enabling a decreased lead time and an overall faster end-to-end delivery process for the supported applications.
Secondly, Kim managed the program for doing a business transfer of the national radio network in Denmark supporting the fire dispatching in many Danish municipalities. This involved a lot of different stakeholders covering unions, business, authorities, and technical people to allow a seamless transition with no down time on such a mission critical service.
2014-01 - 2017-01
2014-01 - 2017-01
Planned and managed go-to-market activities and IT product development activities. Establishing product management department and IT-Sales channel, ultimately simplifying production line leading to the growth of 10% in EBITA. Focus on business-driven development in the development practice.
Several rounds of teaching sales employees in new processes and the new IT setup as well as conducting sales training.
Lead the negotiation of commercial terms with TDC as the national provider, expanding the potential customer base significantly in the process.
2017-01 - 2017-01
2012-01 - 2013-01
2012-01 - 2013-01
Led the organizational transformation from an "Excel management tool" to the new online retail management application for the client and their users, while ensuring the stability of the legacy platform. Delivered technical support for the new system, ensuring zero incidents during and after the transition.
2013-01 - 2013-01
2007-01 - 2012-01
Secondly, Kim drove the selection process for a new data network monitoring system. Initial scope was to roll out the current platform in their Swedish operation, but it was identified that the commercial terms did not scale and the feature set for the current application would not be able to support the future target operating model for the company. This involved coordinating with stakeholders across the Nordic business units and navigating previously acquired companies and their legacies.
2011-01 - 2012-01
Development was done using TDD and was for some areas transitioned to SBE where stakeholders were mature enough. Strong involvement with end users to ensure early adaptation of the application changes being done.
2007-01 - 2011-01
Establishing new best practices with a focus on quality in processes, introducing Kanban and agile principles, increasing the collaboration between business and IT for these key applications.
Relevant training Certifications & Licences
Academic Background
2024-11 - 2024-11
2024-11 - 2024-11