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(Updated 2020-01-14)Onsite IT Support Technician
København, Danmark
Native Danish, English
- Very flexible
- Analytical and Technical minded
- 10years+ of IT Support work
Skills (11)
Technical
IT Support
OPERATIONS
Analytical
Virtualization
VMware
SWITCHING
Cisco
SOFTWARE TESTING
LABORATORY
ASSOCIATE
Professional Experience
Søborg, Fulltime
NNIT, Søborg
2015-01 - Present
Servicedesk Consultant, phone, chat and mail support simultaneously for Novo Nordisk, NNE, NNIT, PFA
Servicedesk and Onsite support consultant switching between sites according to the need of the company, this included Måløv, Virum, Kalundborg, Bagsværd, Søborg, Nordhavn
Changed to 100% assigned to Onsite Support, Full time on customers Novo Nordisk, NNE & NNIT, and advancing into Laboratory Operations Consulting allowing me into rooms which requires every action to be documented to accommodate High quality assurance for the customers
Onsite Support, System Administrator, Software testing of the Novo Nordisk Foundation's Grant management system and Associate Solution Architect which required a very broad knowledge of IT Systems, Terminology and troubleshooting along with very decent amount of analytical skills
Servicedesk and Onsite support consultant switching between sites according to the need of the company, this included Måløv, Virum, Kalundborg, Bagsværd, Søborg, Nordhavn
Changed to 100% assigned to Onsite Support, Full time on customers Novo Nordisk, NNE & NNIT, and advancing into Laboratory Operations Consulting allowing me into rooms which requires every action to be documented to accommodate High quality assurance for the customers
Onsite Support, System Administrator, Software testing of the Novo Nordisk Foundation's Grant management system and Associate Solution Architect which required a very broad knowledge of IT Systems, Terminology and troubleshooting along with very decent amount of analytical skills
Academic Background
Zeeland Business College
Zeeland Business College
2020-01 - 2015-01