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(Updated 2023-04-21)M365 Specialist
Stockholm, Sverige
Beginner Svenska, English, Kurdish
- M365 Enterprise Administrator
- Microsoft Teams Specialist
- 2 års erfarenhet av M365
Skills (12)
Microsoft Office 365
Office365
REMEDY
TEAM PLAYER
IT Support
MAINTENANCE
REAL ESTATE
PRINTERS
SORTING
TECHNICAL SUPPORT
DOCUMENTATION
DXC
Summary
I have a great interest in IT and am driven to learn new things. I have played a lot of football since an
early age, which makes me a natural team player who works well in teams, I am also used to working
independently and taking my own initiative.
Professional Experience
M365 Specialist
Vattenfall
2022-04 - Present
Mail administration, migration of mailboxes Troubleshooting - Exchange (on-premise/cloud) Teams Administration Exchange server patching 3rd Office365 support Provide end user and technical support for M365 services Updating documentation Creating scripts Onsite-technican |DXC Technology, on mission at Vattenfall
Postman
Vattenfall
2019-03 - 2022-03
2019-03 - 2022-03 As an onsite technician, I handle incoming cases from the organization. I work by phone, E-mail and with the help of remote control of our clients. My duties are maintenance, troubleshooting, error reporting, user support, supplier contacts, orders/purchases, installation of hardware/software for various types of client devices such as desktops/laptops, mobile phones, printers, conference equipment, video, computer accessories and other technical equipment. We work with Microsoft Windows, Outlook, Skype, Microsoft Teams. I have daily contacts with Vattenfall employees to whom I provide support and service, both on site and via email/phone. The work also includes collaboration with IT support with colleagues in other regions in Sweden Postman | CityMail Confidentiality: C1 - Public
Postman
2018-10 - 2019-03
Sort letters in the morning, Out after lunch and share mail. The work mainly involves sorting and distributing mail to recipients, as well as updating computerized real estate books.
The workload is usually high, which is facilitated by good collaboration with colleagues. At CityMail, I have thus developed stress resistance and a good ability to work with others.
Also got the keys to the office to be able to work extra weekends.
The workload is usually high, which is facilitated by good collaboration with colleagues. At CityMail, I have thus developed stress resistance and a good ability to work with others.
Also got the keys to the office to be able to work extra weekends.
Internship
Complete Solutions
2017-01 - 2017-01
The work included performing installations, going out to customers and assembling and making installation on site. Blow up computers, troubleshoot phones, troubleshoot computers. Remote control of customers' computer and solving problems / installations.
Internship
2017-01 - 2017-01
Receive orders, pack and send goods. Clean computer hard drives, install software into computer. Open the computer and replace the computer parts.
Internship
Vasastans Montessori school & Preschool
2014-01 - 2014-01
Played with the children and took care of them.
Academic Background
Sundbyberg IT Gymnasiet
Sundbyberg IT Gymnasiet
2015-01 - 2018-01
Certifications
Certified in MS-900, SC-900, MS-700, MS-500 SC-200, MS-220, AZ-801