ITSM Expert Zealand, DK

Might be available

(Updated 2022-12-21)

ITSM Expert

Zealand, DK

Native Finnish, English, Intermediate Danish, Svenska, Beginner French

  • ISO20000
  • ITIL v3 Expert and process assessments
  • + 20 years ITSM

Skills (17)

Process Assessments

Service Transitions

SPICE

IT Service Management

Quality Management System

ITIL

QUALITY ASSURANCE

Service Quality

COACHING

Operational Excellence

IT Infrastructure Library

GOVERNANCE

EXCELLENT WRITTEN

Project Management

Scrum

CMMI

SALES SUPPORT

Professional Experience

IT Service delivery assurance

2022-12 - Present

IT Service Management IT Service delivery assurance 13 yrs.
Service development 9 yrs.
Service Quality assurance 9 yrs.
Concept - and process dev. 8 yrs.
Service Transition assurance 4 yrs.
Bid Teams 2 yrs.
Project management Various roles 2 yrs.

Academic Background

certificate

2022-12 - 2002-01

Turku School of Economics, University
Turku School of Economics, University

2022-12 - 1996-01

Certifications

Certified Scrum Master

Contact contractor

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